by HonkWatch

Is MoonPay down in Puerto Rico?

MoonPay has problems

Puerto Rico No reports in the last hour checked 7 min ago
Partial outage reported by MoonPay 1 of 201 parts affected: Features / Send. Going on for 14 h 49 min. Updated 7 Nov, 08:24 UTC, 7 min ago · Official status page
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Reports from people in Puerto Rico

Last 24 hours · Puerto Rico · times in UTC

0 reports

No community reports in the last 24 hours from Puerto Rico. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 08:31 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Puerto Rico

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HonkWatch watches the MoonPay status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Puerto Rico. The report chart above is filtered to Puerto Rico.

Our own checks of moonpay.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Frankfurt: loaded in 220 ms Atlanta: loaded in 281 ms Johannesburg: loaded in 855 ms Querétaro: loaded in 804 ms Jakarta: loaded in 357 ms São Paulo: loaded in 627 ms Madrid: loaded in 328 ms Portsmouth: loaded in 701 ms Los Angeles: loaded in 494 ms Cape Town: loaded in 672 ms Port Louis: loaded in 1283 ms Santiago: loaded in 858 ms New York: loaded in 281 ms Tokyo: loaded in 865 ms Toronto: loaded in 450 ms Singapore: loaded in 388 ms Lauterbourg: loaded in 294 ms Sydney: loaded in 828 ms St. Louis: loaded in 448 ms Amsterdam: loaded in 262 ms Delhi: loaded in 335 ms Doha: loaded in 1089 ms New Jersey: loaded in 1040 ms Hong Kong: loaded in 540 ms Seattle: loaded in 342 ms Tel Aviv: loaded in 692 ms Dallas: loaded in 558 ms Warsaw: loaded in 398 ms Mumbai: loaded in 474 ms Seoul: loaded in 773 ms London: loaded in 336 ms Melbourne: loaded in 733 ms Osaka: loaded in 779 ms Hamina: loaded in 484 ms Bangalore: loaded in 832 ms
  • FrankfurtReachable220 ms, just now
  • AtlantaReachable281 ms, just now
  • JohannesburgReachable855 ms, just now
  • QuerétaroReachable804 ms, just now
  • JakartaReachable357 ms, just now
  • São PauloReachable627 ms, just now
  • MadridReachable328 ms, just now
  • PortsmouthReachable701 ms, just now
  • Los AngelesReachable494 ms, just now
  • Cape TownReachable672 ms, just now
  • Port LouisReachable1283 ms, just now
  • SantiagoReachable858 ms, just now
  • New YorkReachable281 ms, just now
  • TokyoReachable865 ms, just now
  • TorontoReachable450 ms, just now
  • SingaporeReachable388 ms, just now
  • LauterbourgReachable294 ms, just now
  • SydneyReachable828 ms, 1 min ago
  • St. LouisReachable448 ms, 1 min ago
  • AmsterdamReachable262 ms, 1 min ago
  • DelhiReachable335 ms, 1 min ago
  • DohaReachable1089 ms, 1 min ago
  • New JerseyReachable1040 ms, 1 min ago
  • Hong KongReachable540 ms, 1 min ago
  • SeattleReachable342 ms, 1 min ago
  • Tel AvivReachable692 ms, 1 min ago
  • DallasReachable558 ms, 1 min ago
  • WarsawReachable398 ms, 1 min ago
  • MumbaiReachable474 ms, 1 min ago
  • SeoulReachable773 ms, 4 min ago
  • LondonReachable336 ms, 4 min ago
  • MelbourneReachable733 ms, 4 min ago
  • OsakaReachable779 ms, 5 min ago
  • HaminaReachable484 ms, 5 min ago
  • BangaloreReachable832 ms, 5 min ago

This is separate from the status page: we request moonpay.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of MoonPay

MoonPay

Features

  • SendDegraded

Digital Currencies (Global)

  • Animecoin (Arbitrum)Maintenance
  • Bonk (Solana)Maintenance
  • USD Coin (Hedera)Maintenance
  • USD CoinMaintenance
  • Animecoin (Ethereum)Maintenance
  • aixbt (Base)Maintenance

Digital Currencies (US)

  • Citrea USD (Citrea)Maintenance

193 other parts are working.

Incidents and maintenance

Open incidents

  • MoonPay Consumer App - Sends (monitoring) Since 6 Nov, 15:20 UTC. Affects On-ramp Widget, MoonPay App, Send · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 6 Nov

Of the last 90 days, 2 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of moonpay.com that failed (5,882 checks). Shaded: when MoonPay's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 46 checks failed0% of 105 checks failed0% of 57 checks failed0% of 79 checks failed0% of 105 checks failed0% of 88 checks failed0% of 46 checks failed0% of 17 checks failed0% of 37 checks failed0% of 81 checks failed0% of 72 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 86 checks failed0% of 103 checks failed0% of 106 checks failed0% of 97 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 29 checks failed

Recent problems

6 Nov, 17:42 UTCPartial outagegoing on, 14 h 49 min1 of 201 parts affected: Features / Send
What can I try?

Having trouble with MoonPay?

  1. Compare reports from Puerto Rico and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is MoonPay down, or is it just me?

MoonPay itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official MoonPay status page and load moonpay.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for Puerto Rico · Find another service