Is MoonPay down?

MoonPay has problems

Worldwide No reports in the last hour checked 3 min ago

Partial outage reported by MoonPay 1 of 201 parts affected: Features / Send. Going on for 26 min. Updated 6 Nov, 18:06 UTC, 3 min ago · Official status page

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Reports for

Reports from people

Last 24 hours · Worldwide · times in UTC

0 reports

No community reports in the last 24 hours. Having trouble? Add your report.

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 18:08 UTC

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What isn't working?

Where are you?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Where this comes from

People: 0 reports in 24 hours
Official page: Partial outage reported open
Our checks: moonpay.com loads from 35 of 35 places

Details · Outage history

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What these emails cover

Only rising community reports, not confirmed outages, recovery updates or individual local notices. At least 5 reports in an hour, and at least 3 times the previous hour. We email once while report volume stays high, with at least 6 hours between notices for this service and chosen area. Report counts do not represent verified people. Privacy policy.

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HonkWatch watches the MoonPay status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Where this status comes from

Provider updates and website checks

Our own checks of moonpay.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

DohaReachable1154 ms, 1 min ago
AmsterdamReachable304 ms, 1 min ago
AtlantaReachable307 ms, 1 min ago
MelbourneReachable370 ms, 1 min ago
MadridReachable283 ms, 1 min ago
SydneyReachable841 ms, 1 min ago
Port LouisReachable1105 ms, 1 min ago
DelhiReachable528 ms, 2 min ago
Los AngelesReachable673 ms, 2 min ago
JohannesburgReachable1031 ms, 2 min ago
LauterbourgReachable585 ms, 2 min ago
PortsmouthReachable571 ms, 2 min ago
St. LouisReachable696 ms, 2 min ago
São PauloReachable532 ms, 2 min ago
TorontoReachable548 ms, 2 min ago
LondonReachable365 ms, 2 min ago
FrankfurtReachable330 ms, 2 min ago
Tel AvivReachable664 ms, 3 min ago
WarsawReachable363 ms, 4 min ago
SingaporeReachable691 ms, 4 min ago
MumbaiReachable448 ms, 4 min ago
HaminaReachable379 ms, 4 min ago
SantiagoReachable1032 ms, 7 min ago
Hong KongReachable608 ms, 7 min ago
OsakaReachable949 ms, 11 min ago
SeoulReachable1034 ms, 11 min ago
BangaloreReachable802 ms, 12 min ago
JakartaReachable538 ms, 12 min ago
QuerétaroReachable613 ms, 12 min ago
New YorkReachable277 ms, 12 min ago
Cape TownReachable1547 ms, 12 min ago
TokyoReachable976 ms, 12 min ago
DallasReachable1222 ms, 13 min ago
New JerseyReachable690 ms, 13 min ago
SeattleReachable466 ms, 13 min ago

This is separate from the status page: we request moonpay.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of MoonPay

MoonPay

Features

SendDegraded

Digital Currencies (Global)

Animecoin (Arbitrum)Maintenance
Bonk (Solana)Maintenance
USD Coin (Hedera)Maintenance
USD CoinMaintenance
Animecoin (Ethereum)Maintenance
aixbt (Base)Maintenance

Digital Currencies (US)

Citrea USD (Citrea)Maintenance

193 other parts are working.

Incidents and maintenance

Open incidents

Send Service Disrupted (monitoring) Since 6 Nov, 15:20 UTC. Affects On-ramp Widget, MoonPay App, Send · Details

Outage history

Last 9030 days

Collecting since 6 Nov; the uptime figure shows after the first hour of readings

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of moonpay.com that failed (183 checks). Shaded: when MoonPay's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

Recent problems

6 Nov, 17:42 UTC

Partial outage

going on, 26 min

1 of 201 parts affected: Features / Send

What can I try?

Having trouble with MoonPay?

Compare reports and check the latest update above. A quiet chart does not rule out a new or local problem.
Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is MoonPay down, or is it just me?

MoonPay itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official MoonPay status page and load moonpay.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.