by HonkWatch

Is MoonPay down in China?

Planned maintenance at MoonPay

China No reports in the last hour checked 13 min ago
MoonPay has planned maintenance. Maintenance on Digital Currencies (Global) / Animecoin (Arbitrum), Digital Currencies (Global) / Bonk (Solana), Digital Currencies (US) / Citrea USD (Citrea) and 4 more. Updated 7 Nov, 13:04 UTC, 13 min ago · Official status page
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Reports from people in China

Last 24 hours · China · times in UTC

0 reports

No community reports in the last 24 hours from China. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 13:18 UTC

Report a problem with MoonPay

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in China

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for China. The report chart above is filtered to China.

Our own checks of moonpay.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Seoul: loaded in 810 ms London: loaded in 363 ms Melbourne: loaded in 650 ms Osaka: loaded in 711 ms Hamina: loaded in 450 ms Frankfurt: loaded in 225 ms Bangalore: loaded in 567 ms Atlanta: loaded in 271 ms Querétaro: loaded in 473 ms Johannesburg: loaded in 1047 ms Jakarta: loaded in 305 ms São Paulo: loaded in 490 ms Madrid: loaded in 334 ms Port Louis: loaded in 1195 ms Portsmouth: loaded in 543 ms Los Angeles: loaded in 438 ms Cape Town: loaded in 847 ms New York: loaded in 266 ms Tokyo: loaded in 585 ms Santiago: loaded in 649 ms Toronto: loaded in 506 ms Lauterbourg: loaded in 324 ms Singapore: loaded in 346 ms Sydney: loaded in 592 ms St. Louis: loaded in 401 ms Amsterdam: loaded in 348 ms Delhi: loaded in 299 ms Doha: loaded in 931 ms Hong Kong: loaded in 557 ms Seattle: loaded in 293 ms New Jersey: loaded in 322 ms Warsaw: loaded in 408 ms Tel Aviv: loaded in 448 ms Dallas: loaded in 525 ms Mumbai: loaded in 422 ms
  • SeoulReachable810 ms, just now
  • LondonReachable363 ms, just now
  • MelbourneReachable650 ms, just now
  • OsakaReachable711 ms, just now
  • HaminaReachable450 ms, 1 min ago
  • FrankfurtReachable225 ms, 1 min ago
  • BangaloreReachable567 ms, 1 min ago
  • AtlantaReachable271 ms, 2 min ago
  • QuerétaroReachable473 ms, 2 min ago
  • JohannesburgReachable1047 ms, 2 min ago
  • JakartaReachable305 ms, 2 min ago
  • São PauloReachable490 ms, 2 min ago
  • MadridReachable334 ms, 2 min ago
  • Port LouisReachable1195 ms, 2 min ago
  • PortsmouthReachable543 ms, 2 min ago
  • Los AngelesReachable438 ms, 2 min ago
  • Cape TownReachable847 ms, 2 min ago
  • New YorkReachable266 ms, 2 min ago
  • TokyoReachable585 ms, 2 min ago
  • SantiagoReachable649 ms, 2 min ago
  • TorontoReachable506 ms, 2 min ago
  • LauterbourgReachable324 ms, 2 min ago
  • SingaporeReachable346 ms, 2 min ago
  • SydneyReachable592 ms, 3 min ago
  • St. LouisReachable401 ms, 3 min ago
  • AmsterdamReachable348 ms, 3 min ago
  • DelhiReachable299 ms, 3 min ago
  • DohaReachable931 ms, 3 min ago
  • Hong KongReachable557 ms, 3 min ago
  • SeattleReachable293 ms, 3 min ago
  • New JerseyReachable322 ms, 3 min ago
  • WarsawReachable408 ms, 3 min ago
  • Tel AvivReachable448 ms, 3 min ago
  • DallasReachable525 ms, 3 min ago
  • MumbaiReachable422 ms, 3 min ago

This is separate from the status page: we request moonpay.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of MoonPay

MoonPay

Digital Currencies (Global)

  • Animecoin (Arbitrum)Maintenance
  • Bonk (Solana)Maintenance
  • USD Coin (Hedera)Maintenance
  • USD CoinMaintenance
  • Animecoin (Ethereum)Maintenance
  • aixbt (Base)Maintenance

Digital Currencies (US)

  • Citrea USD (Citrea)Maintenance

194 other parts are working.

Incidents and maintenance

No maintenance notice is posted, but the status page marks some parts as under maintenance.

Outage history

Last problem: 6 Nov, 17:42 UTC, partial outage for 18 h 51 min (1 of 201 parts affected: Features / Send).

Last 9030 days

2.66% of the time without a reported outage, since 6 Nov

Of the last 90 days, 2 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of moonpay.com that failed (7,884 checks). Shaded: when MoonPay's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 46 checks failed0% of 105 checks failed0% of 57 checks failed0% of 79 checks failed0% of 105 checks failed0% of 88 checks failed0% of 46 checks failed0% of 17 checks failed0% of 37 checks failed0% of 81 checks failed0% of 72 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 86 checks failed0% of 103 checks failed0% of 106 checks failed0% of 97 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 35 checks failed

Recent problems

6 Nov, 17:42 UTCPartial outage18 h 51 min1 of 201 parts affected: Features / Send
What can I try?

Having trouble with MoonPay?

  1. Compare reports from China and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is MoonPay down, or is it just me?

MoonPay is doing planned maintenance, so some parts may not work right now. It is probably not just you.

How do we know?

We read the official MoonPay status page and load moonpay.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for China · Find another service