by HonkWatch

Is Paysafe down in China?

Paysafe has problems

China No reports in the last hour checked 4 min ago
Partial outage reported by Paysafe 1 of 138 parts affected: PagoEfectivo / GMoney. Going on for 2 d 4 h. Updated 7 Nov, 00:59 UTC, 4 min ago · Official status page
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Reports from people in China

Last 24 hours · China · times in UTC

0 reports

No community reports in the last 24 hours from China. Having trouble? Add your report.

024 06:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 01:03 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in China

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HonkWatch watches the Paysafe status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for China. The report chart above is filtered to China.

Our own checks of paysafe.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Frankfurt: loaded in 98 ms Bangalore: loaded in 2399 ms Tokyo: loaded in 1236 ms São Paulo: loaded in 1587 ms Singapore: loaded in 2258 ms Querétaro: loaded in 579 ms St. Louis: loaded in 344 ms Doha: loaded in 1419 ms Port Louis: loaded in 3779 ms Amsterdam: loaded in 133 ms Hamina: loaded in 501 ms New Jersey: loaded in 262 ms Seoul: loaded in 9552 ms Cape Town: loaded in 2658 ms Sydney: loaded in 2734 ms New York: loaded in 660 ms Toronto: loaded in 284 ms Tel Aviv: loaded in 821 ms Lauterbourg: loaded in 248 ms Los Angeles: loaded in 1103 ms Melbourne: loaded in 2711 ms Hong Kong: loaded in 2414 ms Dallas: loaded in 870 ms Atlanta: loaded in 447 ms Osaka: loaded in 1910 ms Johannesburg: loaded in 2467 ms Jakarta: loaded in 2901 ms Seattle: loaded in 196 ms Delhi: loaded in 3348 ms Mumbai: loaded in 1878 ms Warsaw: loaded in 188 ms Madrid: loaded in 277 ms Portsmouth: loaded in 151 ms London: loaded in 88 ms Santiago: loaded in 1728 ms
  • FrankfurtReachable98 ms, just now
  • BangaloreReachable2399 ms, just now
  • TokyoReachable1236 ms, just now
  • São PauloReachable1587 ms, just now
  • SingaporeReachable2258 ms, just now
  • QuerétaroReachable579 ms, just now
  • St. LouisReachable344 ms, just now
  • DohaReachable1419 ms, just now
  • Port LouisReachable3779 ms, just now
  • AmsterdamReachable133 ms, just now
  • HaminaReachable501 ms, just now
  • New JerseyReachable262 ms, just now
  • SeoulReachable9552 ms, 3 min ago
  • Cape TownReachable2658 ms, 3 min ago
  • SydneyReachable2734 ms, 4 min ago
  • New YorkReachable660 ms, 4 min ago
  • TorontoReachable284 ms, 4 min ago
  • Tel AvivReachable821 ms, 4 min ago
  • LauterbourgReachable248 ms, 4 min ago
  • Los AngelesReachable1103 ms, 4 min ago
  • MelbourneReachable2711 ms, 4 min ago
  • Hong KongReachable2414 ms, 4 min ago
  • DallasReachable870 ms, 4 min ago
  • AtlantaReachable447 ms, 4 min ago
  • OsakaReachable1910 ms, 4 min ago
  • JohannesburgReachable2467 ms, 4 min ago
  • JakartaReachable2901 ms, 4 min ago
  • SeattleReachable196 ms, 4 min ago
  • DelhiReachable3348 ms, 4 min ago
  • MumbaiReachable1878 ms, 5 min ago
  • WarsawReachable188 ms, 5 min ago
  • MadridReachable277 ms, 5 min ago
  • PortsmouthReachable151 ms, 5 min ago
  • LondonReachable88 ms, 5 min ago
  • SantiagoReachable1728 ms, 5 min ago

This is separate from the status page: we request paysafe.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Paysafe

Paysafe

PagoEfectivo

  • GMoneyDegraded

137 other parts are working.

Incidents and maintenance

Maintenance

  • Partner Maintenance - WorldPay (planned) 7 Nov, 10:00 UTC to 7 Nov, 22:00 UTC. Affects Worldpay Vantiv · Details
  • Partner Maintenance-WorldPay (planned) 7 Nov, 11:00 UTC to 7 Nov, 19:00 UTC. Affects Worldpay Vantiv · Details
  • Paysafe Planned Maintenance - Processing and APIs (planned) 9 Nov, 09:00 UTC to 14 Nov, 09:00 UTC. Affects Account Updater, AMR, Automated onboarding (Payfac & Simplified onboarding), Batch Upload and 15 more · Details
  • Remembrance Day Holiday - Peoples Group (planned) 11 Nov, 05:00 UTC to 12 Nov, 05:00 UTC. Affects Interac e-Transfer · Details
  • Payment Processing Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects Account Updater, AMR, Automated onboarding (Payfac & Simplified onboarding), Batch Upload and 16 more · Details
  • Partner Maintenance - Global Payments (planned) 14 Nov, 08:00 UTC to 14 Nov, 13:00 UTC. Affects Banco de Crédito del Perú (BCP), Global Payments · Details
  • Partner Maintenance- Interac (planned) 15 Nov, 07:00 UTC to 15 Nov, 08:00 UTC. Affects Interac e-Transfer · Details
  • Partner Maintenance - Peoples Group (planned) 17 Nov, 06:00 UTC to 17 Nov, 09:00 UTC. Affects Interac e-Transfer · Details
  • Partner Maintenance- Interac (planned) 17 Nov, 06:00 UTC to 17 Nov, 09:00 UTC. Affects Interac e-Transfer · Details
Outage history

Last 9030 days

49.72% of the time without a reported outage, since 2 Nov

Of the last 90 days, 5 had a partial or major outage, 1 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of paysafe.com that failed (9,505 checks). Shaded: when Paysafe's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 06:0012:0018:0000:00 0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed3% of 113 checks failed1% of 106 checks failed3% of 114 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 102 checks failed0% of 104 checks failed0% of 108 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 98 checks failed0% of 104 checks failed0% of 94 checks failed0% of 105 checks failed0% of 101 checks failed0% of 101 checks failed0% of 102 checks failed1% of 86 checks failed0% of 89 checks failed0% of 106 checks failed0% of 88 checks failed0% of 108 checks failed0% of 102 checks failed0% of 100 checks failed0% of 72 checks failed0% of 93 checks failed0% of 101 checks failed0% of 95 checks failed0% of 92 checks failed0% of 95 checks failed0% of 94 checks failed0% of 96 checks failed0% of 94 checks failed0% of 82 checks failed0% of 70 checks failed0% of 100 checks failed0% of 79 checks failed0% of 90 checks failed0% of 74 checks failed0% of 91 checks failed0% of 91 checks failed0% of 91 checks failed0% of 93 checks failed0% of 103 checks failed0% of 89 checks failed0% of 97 checks failed1% of 90 checks failed0% of 108 checks failed0% of 84 checks failed1% of 83 checks failed0% of 112 checks failed0% of 89 checks failed0% of 92 checks failed0% of 100 checks failed0% of 106 checks failed0% of 103 checks failed0% of 109 checks failed1% of 90 checks failed0% of 92 checks failed0% of 124 checks failed0% of 96 checks failed0% of 105 checks failed0% of 97 checks failed0% of 114 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 22 checks failed

Recent problems

4 Nov, 20:04 UTCPartial outagegoing on, 2 d 4 h1 of 138 parts affected: PagoEfectivo / GMoney
2 Nov, 14:59 UTCPartial outage2 h 28 minOpen incident: Service Disruption - PagoEfectivo
What can I try?

Having trouble with Paysafe?

  1. Compare reports from China and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Paysafe down, or is it just me?

Paysafe itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Paysafe status page and load paysafe.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for China · Find another service