Is Optum down in Côte d'Ivoire?
Optum has problems
Payments (Payment Integrity Compass): Operational1 open incident: System Incident - Pharmacy Software Solutions - Production
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Known issues (from Optum's status page)
Incidents
- System Incident - Pharmacy Software Solutions - Production (investigating, major impact) Since 8 Nov, 18:37 UTC. Affects Pharmacy Software Solutions · Details Latest update (8 Nov, 20:08 UTC): The team is reviewing the Kubernetes scaling configuration and engaging Microsoft Support for further investigation.
In Optum's own words, as we read them every 7.5 minutes, last 5 min ago. Read Optum's status page
Reports from people in Côte d'Ivoire
Last 24 hours · Côte d'Ivoire · times in UTC
No community reports in the last 24 hours from Côte d'Ivoire. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Côte d'Ivoire. The report chart above is filtered to Côte d'Ivoire.
Parts of Optum
Optum- Pharmacy Software SolutionsPartial outage
- Absolute AROperational
- CAC ProfessionalOperational
- CareSelect ®Operational
- Case AdvisorOperational
- Clinical ExchangeOperational
- Coding IntelligenceOperational
- Contract ManagerOperational
- Crimson AIOperational
- Dental NetworkOperational
- Digital Auth CompleteOperational
- Enterprise CACOperational
- InterQualOperational
- MedRxOperational
- OIO Encoder (Knowledge Components)Operational
- Optum Care Coordination PlatformOperational
- Optum Clinical Data CenterOperational
- Optum Integrity OneOperational
- Optum Market AdvantageOperational
- Optum Performance AnalyticsOperational
- Optum RealOperational
- Outpatient Charge CaptureOperational
- Payment Integrity CompassOperational
- Pharmacy Data SolutionsOperational
- Pharmacy Network SolutionsOperational
- Reimbursement ManagerOperational
- Revenue Performance AdvisorOperational
- Value ConnectOperational
eFR
- eFR BillingOperational
- eFR CloudOperational
- eFR LegacyOperational
Claims Management
- Appeals ManagementOperational
- Claims Follow UpOperational
Medical Network
- BatchOperational
- PortalOperational
- Real TimeOperational
Revenue Cycle Management
- Assurance Reimbursement ManagementOperational
- TES AmbulatoryOperational
Patient Financial Clearance
- AHI QA & LobbyOperational
- Clearance Patient AccessOperational
- EngageCare ProviderOperational
Incidents and maintenance
Open incidents
- System Incident - Pharmacy Software Solutions - Production (investigating) Since 8 Nov, 18:37 UTC. Affects Pharmacy Software Solutions · Details
Outage history
Last 9030 days
96.01% of the time without a reported outage, since 3 NovOf the last 90 days, 3 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 8 Nov, 18:44 UTC | Partial outage | going on, 2 h 34 min | 1 of 41 parts affected: Pharmacy Software Solutions |
| 5 Nov, 18:30 UTC | Partial outage | 38 min | 1 of 41 parts affected: Medical Network / Portal |
| 4 Nov, 16:05 UTC | Partial outage | 2 h 3 min | 1 of 40 parts affected: Optum Clinical Data Center |
What can I try?
Having trouble with Optum?
- Compare reports from Côte d'Ivoire and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Optum down, or is it just me?
Optum itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Optum status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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See the live outage feed for Côte d'Ivoire · Find another service