by HonkWatch

Is Weareplanet down in Saint Vincent and the Grenadines?

Weareplanet has problems

Saint Vincent and the Grenadines No reports in the last hour checked 3 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 17 h. Updated 7 Nov, 06:30 UTC, 3 min ago · Official status page
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Reports from people in Saint Vincent and the Grenadines

Last 24 hours · Saint Vincent and the Grenadines · times in UTC

0 reports

No community reports in the last 24 hours from Saint Vincent and the Grenadines. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 06:33 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Saint Vincent and the Grenadines

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Saint Vincent and the Grenadines. The report chart above is filtered to Saint Vincent and the Grenadines.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

New Jersey: loaded in 940 ms Seoul: loaded in 2517 ms Amsterdam: loaded in 203 ms Jakarta: loaded in 2282 ms Mumbai: loaded in 1515 ms Atlanta: loaded in 742 ms Port Louis: loaded in 2758 ms Singapore: loaded in 2394 ms Sydney: loaded in 2728 ms Querétaro: loaded in 1245 ms Delhi: loaded in 1942 ms Toronto: loaded in 967 ms Doha: loaded in 2023 ms Dallas: loaded in 1121 ms Melbourne: loaded in 2736 ms Portsmouth: loaded in 266 ms Warsaw: loaded in 366 ms Frankfurt: loaded in 257 ms Cape Town: loaded in 1787 ms New York: loaded in 729 ms Madrid: loaded in 386 ms St. Louis: loaded in 1141 ms Seattle: loaded in 1468 ms Lauterbourg: loaded in 330 ms São Paulo: loaded in 1952 ms Bangalore: loaded in 1337 ms Osaka: loaded in 1865 ms Tokyo: loaded in 3135 ms Los Angeles: loaded in 1694 ms Hamina: loaded in 619 ms Johannesburg: loaded in 1863 ms Hong Kong: loaded in 2287 ms Santiago: loaded in 1759 ms London: loaded in 168 ms Tel Aviv: loaded in 814 ms
  • New JerseyReachable940 ms, 3 min ago
  • SeoulReachable2517 ms, 3 min ago
  • AmsterdamReachable203 ms, 3 min ago
  • JakartaReachable2282 ms, 3 min ago
  • MumbaiReachable1515 ms, 3 min ago
  • AtlantaReachable742 ms, 3 min ago
  • Port LouisReachable2758 ms, 3 min ago
  • SingaporeReachable2394 ms, 3 min ago
  • SydneyReachable2728 ms, 3 min ago
  • QuerétaroReachable1245 ms, 3 min ago
  • DelhiReachable1942 ms, 3 min ago
  • TorontoReachable967 ms, 3 min ago
  • DohaReachable2023 ms, 3 min ago
  • DallasReachable1121 ms, 3 min ago
  • MelbourneReachable2736 ms, 4 min ago
  • PortsmouthReachable266 ms, 4 min ago
  • WarsawReachable366 ms, 4 min ago
  • FrankfurtReachable257 ms, 4 min ago
  • Cape TownReachable1787 ms, 4 min ago
  • New YorkReachable729 ms, 4 min ago
  • MadridReachable386 ms, 4 min ago
  • St. LouisReachable1141 ms, 4 min ago
  • SeattleReachable1468 ms, 4 min ago
  • LauterbourgReachable330 ms, 4 min ago
  • São PauloReachable1952 ms, 4 min ago
  • BangaloreReachable1337 ms, 4 min ago
  • OsakaReachable1865 ms, 4 min ago
  • TokyoReachable3135 ms, 4 min ago
  • Los AngelesReachable1694 ms, 4 min ago
  • HaminaReachable619 ms, 4 min ago
  • JohannesburgReachable1863 ms, 4 min ago
  • Hong KongReachable2287 ms, 4 min ago
  • SantiagoReachable1759 ms, 5 min ago
  • LondonReachable168 ms, 5 min ago
  • Tel AvivReachable814 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

5.01% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,549 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed1% of 100 checks failed0% of 111 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 104 checks failed0% of 102 checks failed0% of 100 checks failed0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 21 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 17 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Saint Vincent and the Grenadines and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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