by HonkWatch

Is Weareplanet down in Ukraine?

Weareplanet has problems

Ukraine No reports in the last hour checked 7 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 20 h. Updated 7 Nov, 09:48 UTC, 7 min ago · Official status page
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Reports from people in Ukraine

Last 24 hours · Ukraine · times in UTC

0 reports

No community reports in the last 24 hours from Ukraine. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:55 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Ukraine

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Ukraine. The report chart above is filtered to Ukraine.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Portsmouth: loaded in 235 ms Melbourne: loaded in 2750 ms Frankfurt: loaded in 278 ms Warsaw: loaded in 334 ms Lauterbourg: loaded in 750 ms Madrid: loaded in 341 ms New York: loaded in 621 ms St. Louis: loaded in 1139 ms São Paulo: loaded in 1948 ms Seattle: loaded in 1471 ms Bangalore: loaded in 1299 ms Osaka: loaded in 1856 ms Los Angeles: loaded in 2924 ms Tokyo: loaded in 2735 ms Johannesburg: loaded in 1852 ms Hamina: loaded in 595 ms Hong Kong: loaded in 2307 ms London: loaded in 163 ms Tel Aviv: loaded in 828 ms Santiago: loaded in 1755 ms New Jersey: loaded in 783 ms Mumbai: loaded in 1528 ms Amsterdam: loaded in 219 ms Jakarta: loaded in 1988 ms Seoul: loaded in 2526 ms Atlanta: loaded in 732 ms Port Louis: loaded in 2827 ms Singapore: loaded in 2311 ms Sydney: loaded in 2709 ms Querétaro: loaded in 1234 ms Delhi: loaded in 1916 ms Toronto: loaded in 1016 ms Doha: loaded in 2000 ms Dallas: loaded in 1105 ms Cape Town: loaded in 2070 ms
  • PortsmouthReachable235 ms, just now
  • MelbourneReachable2750 ms, just now
  • FrankfurtReachable278 ms, just now
  • WarsawReachable334 ms, just now
  • LauterbourgReachable750 ms, just now
  • MadridReachable341 ms, just now
  • New YorkReachable621 ms, just now
  • St. LouisReachable1139 ms, just now
  • São PauloReachable1948 ms, just now
  • SeattleReachable1471 ms, just now
  • BangaloreReachable1299 ms, just now
  • OsakaReachable1856 ms, just now
  • Los AngelesReachable2924 ms, just now
  • TokyoReachable2735 ms, just now
  • JohannesburgReachable1852 ms, just now
  • HaminaReachable595 ms, just now
  • Hong KongReachable2307 ms, just now
  • LondonReachable163 ms, 1 min ago
  • Tel AvivReachable828 ms, 1 min ago
  • SantiagoReachable1755 ms, 1 min ago
  • New JerseyReachable783 ms, 4 min ago
  • MumbaiReachable1528 ms, 4 min ago
  • AmsterdamReachable219 ms, 4 min ago
  • JakartaReachable1988 ms, 4 min ago
  • SeoulReachable2526 ms, 4 min ago
  • AtlantaReachable732 ms, 4 min ago
  • Port LouisReachable2827 ms, 5 min ago
  • SingaporeReachable2311 ms, 5 min ago
  • SydneyReachable2709 ms, 5 min ago
  • QuerétaroReachable1234 ms, 5 min ago
  • DelhiReachable1916 ms, 5 min ago
  • TorontoReachable1016 ms, 5 min ago
  • DohaReachable2000 ms, 5 min ago
  • DallasReachable1105 ms, 5 min ago
  • Cape TownReachable2070 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.84% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,617 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 77 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 20 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Ukraine and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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