by HonkWatch

Is MoonPay down in São Tomé and Príncipe?

MoonPay has problems

São Tomé and Príncipe No reports in the last hour checked 9 min ago
Partial outage reported by MoonPay 1 of 201 parts affected: Features / Send. Going on for 15 h 38 min. Updated 7 Nov, 09:11 UTC, 9 min ago · Official status page
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Reports from people in São Tomé and Príncipe

Last 24 hours · São Tomé and Príncipe · times in UTC

0 reports

No community reports in the last 24 hours from São Tomé and Príncipe. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:20 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in São Tomé and Príncipe

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for São Tomé and Príncipe. The report chart above is filtered to São Tomé and Príncipe.

Our own checks of moonpay.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Hong Kong: loaded in 622 ms Delhi: loaded in 430 ms New Jersey: loaded in 548 ms Warsaw: loaded in 434 ms Doha: loaded in 905 ms Mumbai: loaded in 795 ms Dallas: loaded in 710 ms Tel Aviv: loaded in 316 ms Melbourne: loaded in 1005 ms Seoul: loaded in 761 ms Bangalore: loaded in 745 ms London: loaded in 428 ms Frankfurt: loaded in 300 ms Hamina: loaded in 501 ms Osaka: loaded in 1147 ms Atlanta: loaded in 285 ms Querétaro: loaded in 721 ms Johannesburg: loaded in 1253 ms Jakarta: loaded in 376 ms São Paulo: loaded in 265 ms Madrid: loaded in 321 ms Portsmouth: loaded in 567 ms Port Louis: loaded in 980 ms Los Angeles: loaded in 722 ms Cape Town: loaded in 1031 ms Tokyo: loaded in 1135 ms Santiago: loaded in 864 ms Singapore: loaded in 765 ms New York: loaded in 247 ms Toronto: loaded in 430 ms Lauterbourg: loaded in 322 ms St. Louis: loaded in 426 ms Sydney: loaded in 632 ms Amsterdam: loaded in 301 ms Seattle: loaded in 510 ms
  • Hong KongReachable622 ms, just now
  • DelhiReachable430 ms, just now
  • New JerseyReachable548 ms, just now
  • WarsawReachable434 ms, just now
  • DohaReachable905 ms, just now
  • MumbaiReachable795 ms, just now
  • DallasReachable710 ms, just now
  • Tel AvivReachable316 ms, just now
  • MelbourneReachable1005 ms, just now
  • SeoulReachable761 ms, 1 min ago
  • BangaloreReachable745 ms, 1 min ago
  • LondonReachable428 ms, 1 min ago
  • FrankfurtReachable300 ms, 1 min ago
  • HaminaReachable501 ms, 1 min ago
  • OsakaReachable1147 ms, 3 min ago
  • AtlantaReachable285 ms, 4 min ago
  • QuerétaroReachable721 ms, 4 min ago
  • JohannesburgReachable1253 ms, 4 min ago
  • JakartaReachable376 ms, 4 min ago
  • São PauloReachable265 ms, 4 min ago
  • MadridReachable321 ms, 4 min ago
  • PortsmouthReachable567 ms, 5 min ago
  • Port LouisReachable980 ms, 5 min ago
  • Los AngelesReachable722 ms, 5 min ago
  • Cape TownReachable1031 ms, 5 min ago
  • TokyoReachable1135 ms, 5 min ago
  • SantiagoReachable864 ms, 5 min ago
  • SingaporeReachable765 ms, 5 min ago
  • New YorkReachable247 ms, 5 min ago
  • TorontoReachable430 ms, 5 min ago
  • LauterbourgReachable322 ms, 5 min ago
  • St. LouisReachable426 ms, 5 min ago
  • SydneyReachable632 ms, 5 min ago
  • AmsterdamReachable301 ms, 5 min ago
  • SeattleReachable510 ms, 5 min ago

This is separate from the status page: we request moonpay.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of MoonPay

MoonPay

Features

  • SendDegraded

Digital Currencies (Global)

  • Animecoin (Arbitrum)Maintenance
  • Bonk (Solana)Maintenance
  • USD Coin (Hedera)Maintenance
  • USD CoinMaintenance
  • Animecoin (Ethereum)Maintenance
  • aixbt (Base)Maintenance

Digital Currencies (US)

  • Citrea USD (Citrea)Maintenance

193 other parts are working.

Incidents and maintenance

Open incidents

  • MoonPay Consumer App - Sends (monitoring) Since 6 Nov, 15:20 UTC. Affects On-ramp Widget, MoonPay App, Send · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 6 Nov

Of the last 90 days, 2 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of moonpay.com that failed (6,203 checks). Shaded: when MoonPay's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 46 checks failed0% of 105 checks failed0% of 57 checks failed0% of 79 checks failed0% of 105 checks failed0% of 88 checks failed0% of 46 checks failed0% of 17 checks failed0% of 37 checks failed0% of 81 checks failed0% of 72 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 86 checks failed0% of 103 checks failed0% of 106 checks failed0% of 97 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 35 checks failed

Recent problems

6 Nov, 17:42 UTCPartial outagegoing on, 15 h 38 min1 of 201 parts affected: Features / Send
What can I try?

Having trouble with MoonPay?

  1. Compare reports from São Tomé and Príncipe and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is MoonPay down, or is it just me?

MoonPay itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official MoonPay status page and load moonpay.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for São Tomé and Príncipe · Find another service