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Is Weareplanet down in Malaysia?

Weareplanet has problems

Malaysia No reports in the last hour checked 1 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 4 d 5 h. Updated 7 Nov, 18:39 UTC, 1 min ago · Official status page
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Reports from people in Malaysia

Last 24 hours · Malaysia · times in UTC

0 reports

No community reports in the last 24 hours from Malaysia. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 18:40 UTC

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Malaysia

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Malaysia. The report chart above is filtered to Malaysia.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Toronto: loaded in 1006 ms Doha: loaded in 2018 ms Dallas: loaded in 1053 ms Cape Town: loaded in 2281 ms Melbourne: loaded in 2732 ms Frankfurt: loaded in 303 ms Portsmouth: loaded in 248 ms Madrid: loaded in 386 ms Warsaw: loaded in 331 ms Lauterbourg: loaded in 762 ms New York: loaded in 648 ms St. Louis: loaded in 1231 ms São Paulo: loaded in 1992 ms Seattle: loaded in 1492 ms Bangalore: loaded in 1271 ms Los Angeles: loaded in 1807 ms Osaka: loaded in 1873 ms Tokyo: loaded in 2799 ms Johannesburg: loaded in 1887 ms Hamina: loaded in 662 ms London: loaded in 180 ms Tel Aviv: loaded in 818 ms Santiago: loaded in 1756 ms Hong Kong: loaded in 2097 ms New Jersey: loaded in 913 ms Amsterdam: loaded in 193 ms Jakarta: loaded in 2133 ms Seoul: loaded in 2489 ms Mumbai: loaded in 1621 ms Atlanta: loaded in 727 ms Singapore: loaded in 1783 ms Querétaro: loaded in 1256 ms Port Louis: loaded in 2706 ms Sydney: loaded in 2744 ms Delhi: loaded in 1944 ms
  • TorontoReachable1006 ms, just now
  • DohaReachable2018 ms, just now
  • DallasReachable1053 ms, just now
  • Cape TownReachable2281 ms, just now
  • MelbourneReachable2732 ms, just now
  • FrankfurtReachable303 ms, just now
  • PortsmouthReachable248 ms, just now
  • MadridReachable386 ms, just now
  • WarsawReachable331 ms, just now
  • LauterbourgReachable762 ms, just now
  • New YorkReachable648 ms, just now
  • St. LouisReachable1231 ms, just now
  • São PauloReachable1992 ms, just now
  • SeattleReachable1492 ms, just now
  • BangaloreReachable1271 ms, 1 min ago
  • Los AngelesReachable1807 ms, 1 min ago
  • OsakaReachable1873 ms, 1 min ago
  • TokyoReachable2799 ms, 1 min ago
  • JohannesburgReachable1887 ms, 1 min ago
  • HaminaReachable662 ms, 1 min ago
  • LondonReachable180 ms, 1 min ago
  • Tel AvivReachable818 ms, 1 min ago
  • SantiagoReachable1756 ms, 1 min ago
  • Hong KongReachable2097 ms, 1 min ago
  • New JerseyReachable913 ms, 5 min ago
  • AmsterdamReachable193 ms, 5 min ago
  • JakartaReachable2133 ms, 5 min ago
  • SeoulReachable2489 ms, 5 min ago
  • MumbaiReachable1621 ms, 5 min ago
  • AtlantaReachable727 ms, 5 min ago
  • SingaporeReachable1783 ms, 5 min ago
  • QuerétaroReachable1256 ms, 5 min ago
  • Port LouisReachable2706 ms, 5 min ago
  • SydneyReachable2744 ms, 5 min ago
  • DelhiReachable1944 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.44% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,989 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 00:0006:0012:0018:00 0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 107 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 80 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 4 d 5 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Malaysia and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for Malaysia · Find another service