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Is Weareplanet down in Saint Martin?

Weareplanet has problems

Saint Martin No reports in the last hour checked 15 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 20 h. Updated 7 Nov, 09:32 UTC, 15 min ago · Official status page
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Reports from people in Saint Martin

Last 24 hours · Saint Martin · times in UTC

0 reports

No community reports in the last 24 hours from Saint Martin. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:48 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Saint Martin. The report chart above is filtered to Saint Martin.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

New Jersey: loaded in 1040 ms Amsterdam: loaded in 213 ms Mumbai: loaded in 1510 ms Jakarta: loaded in 2330 ms Seoul: loaded in 2534 ms Atlanta: loaded in 709 ms Port Louis: loaded in 2748 ms Querétaro: loaded in 1228 ms Singapore: loaded in 2019 ms Sydney: loaded in 2661 ms Delhi: loaded in 1949 ms Toronto: loaded in 964 ms Doha: loaded in 2266 ms Dallas: loaded in 1055 ms Cape Town: loaded in 2108 ms Portsmouth: loaded in 241 ms Melbourne: loaded in 2746 ms Warsaw: loaded in 312 ms Frankfurt: loaded in 257 ms Madrid: loaded in 401 ms St. Louis: loaded in 6470 ms New York: loaded in 661 ms Lauterbourg: loaded in 354 ms São Paulo: loaded in 1917 ms Seattle: loaded in 1479 ms Bangalore: loaded in 1324 ms Osaka: loaded in 1859 ms Los Angeles: loaded in 1894 ms Tokyo: loaded in 3468 ms Johannesburg: loaded in 1947 ms Hamina: loaded in 595 ms Hong Kong: loaded in 2273 ms London: loaded in 173 ms Tel Aviv: loaded in 831 ms Santiago: loaded in 1750 ms
  • New JerseyReachable1040 ms, 2 min ago
  • AmsterdamReachable213 ms, 2 min ago
  • MumbaiReachable1510 ms, 2 min ago
  • JakartaReachable2330 ms, 2 min ago
  • SeoulReachable2534 ms, 2 min ago
  • AtlantaReachable709 ms, 2 min ago
  • Port LouisReachable2748 ms, 2 min ago
  • QuerétaroReachable1228 ms, 2 min ago
  • SingaporeReachable2019 ms, 2 min ago
  • SydneyReachable2661 ms, 2 min ago
  • DelhiReachable1949 ms, 2 min ago
  • TorontoReachable964 ms, 3 min ago
  • DohaReachable2266 ms, 3 min ago
  • DallasReachable1055 ms, 3 min ago
  • Cape TownReachable2108 ms, 3 min ago
  • PortsmouthReachable241 ms, 3 min ago
  • MelbourneReachable2746 ms, 3 min ago
  • WarsawReachable312 ms, 3 min ago
  • FrankfurtReachable257 ms, 3 min ago
  • MadridReachable401 ms, 3 min ago
  • St. LouisReachable6470 ms, 3 min ago
  • New YorkReachable661 ms, 3 min ago
  • LauterbourgReachable354 ms, 3 min ago
  • São PauloReachable1917 ms, 3 min ago
  • SeattleReachable1479 ms, 3 min ago
  • BangaloreReachable1324 ms, 3 min ago
  • OsakaReachable1859 ms, 3 min ago
  • Los AngelesReachable1894 ms, 3 min ago
  • TokyoReachable3468 ms, 4 min ago
  • JohannesburgReachable1947 ms, 4 min ago
  • HaminaReachable595 ms, 4 min ago
  • Hong KongReachable2273 ms, 4 min ago
  • LondonReachable173 ms, 4 min ago
  • Tel AvivReachable831 ms, 4 min ago
  • SantiagoReachable1750 ms, 4 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.85% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,549 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 9 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 20 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Saint Martin and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

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