Is Weareplanet down in Morocco?
Weareplanet has problems
Change country
Reports from people in Morocco
Last 24 hours · Morocco · times in UTC
No community reports in the last 24 hours from Morocco. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Morocco. The report chart above is filtered to Morocco.
Our own checks of weareplanet.com
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- São PauloReachable1963 ms, just now
- BangaloreReachable1321 ms, just now
- SeattleReachable1481 ms, just now
- Los AngelesReachable1924 ms, just now
- OsakaReachable1879 ms, just now
- TokyoReachable2798 ms, just now
- HaminaReachable637 ms, just now
- JohannesburgReachable1862 ms, just now
- Hong KongReachable2410 ms, just now
- Tel AvivReachable848 ms, just now
- SantiagoReachable1764 ms, just now
- LondonReachable168 ms, just now
- New JerseyReachable882 ms, 4 min ago
- AmsterdamReachable213 ms, 4 min ago
- SeoulReachable2492 ms, 4 min ago
- MumbaiReachable1474 ms, 4 min ago
- AtlantaReachable728 ms, 4 min ago
- JakartaReachable2068 ms, 4 min ago
- Port LouisReachable2660 ms, 4 min ago
- SingaporeReachable1801 ms, 4 min ago
- SydneyReachable2963 ms, 4 min ago
- QuerétaroReachable1245 ms, 4 min ago
- DelhiReachable1896 ms, 4 min ago
- LauterbourgReachable572 ms, 4 min ago
- TorontoReachable1006 ms, 5 min ago
- DohaReachable2016 ms, 5 min ago
- DallasReachable1250 ms, 5 min ago
- New YorkReachable2610 ms, 5 min ago
- FrankfurtReachable276 ms, 5 min ago
- WarsawReachable326 ms, 5 min ago
- MadridReachable350 ms, 5 min ago
- Cape TownReachable2129 ms, 5 min ago
- MelbourneReachable2732 ms, 5 min ago
- PortsmouthReachable1742 ms, 5 min ago
- St. LouisReachable1163 ms, 5 min ago
This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of Weareplanet
weareplanetPlanet Tax-Free Refund Services/Solutions
- France - PABLOPartial outage
164 other parts are working.
Incidents and maintenance
Open incidents
- IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details
Maintenance
- Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
- Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
- Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
- Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
- Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
- Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
- Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
- Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
- Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
- Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history
Last 9030 days
4.43% of the time without a reported outage, since 3 NovOf the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Last 24 hours
Every 15 minutes, hours in UTCBars: the share of our own checks of weareplanet.com that failed (10,003 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.
Recent problems
| 3 Nov, 13:16 UTC | Partial outage | going on, 4 d 5 h | 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO |
What can I try?
Having trouble with Weareplanet?
- Compare reports from Morocco and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Weareplanet down, or is it just me?
Weareplanet itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
More in Payments and shops
BoltappPayments and shopsMajor outage15 of 21 parts affected: Checkout, eCommerce Platform Integrations / BigCommerce Plugin…View statusReport a problem
Authorize.netPayments and shopsPartial outageOpen incident: Chase Paymentech Settlement/Batching DisruptionView statusReport a problem
BrinkposPayments and shopsPartial outageOpen incident: PAR POS Status - PAR Pay: Holiday Change Freeze 2026View statusReport a problem
Circle (USDC)Payments and shopsPartial outage3 of 341 parts affected: Circle Cross-Chain Transfer Protocol / CRONOS - Cross-Chain…View statusReport a problem
CybersourcePayments and shopsPartial outageOpen incident: Decision Manager Service DisruptionView statusReport a problem
ParposPayments and shopsPartial outageOpen incident: PAR POS Status - PAR Pay: Holiday Change Freeze 2026View statusReport a problem
PaysafePayments and shopsPartial outage1 of 138 parts affected: PagoEfectivo / GMoneyView statusReport a problem- BitPayPayments and shopsPartial outage10 of 48 parts affected: Bitpay.com / Bitpay HealthCheck (Sandbox), Payments / API…View statusReport a problem
- CinetPayPayments and shopsPartial outage4 of 47 parts affected: Cameroun / Orange Money CM Collect, Cameroun / Orange Money CM…View statusReport a problem
- CodapaymentsPayments and shopsPartial outage22 of 288 parts affected: Argentina / Mercado Pago, Bangladesh / bKash, Bangladesh /…View statusReport a problem
EwayPayments and shopsPartial outage2 of 12 parts affected: Eway Sandbox, Eway Phone PaymentsView statusReport a problem
FedaPayPayments and shopsPartial outage21 of 44 parts affected: Moyens de paiement pour la Collecte / Orange Sénégal, Moyens de…View statusReport a problem