by HonkWatch

Is Weareplanet down in Haiti?

Weareplanet has problems

Haiti No reports in the last hour checked 5 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 18 h. Updated 7 Nov, 07:17 UTC, 5 min ago · Official status page
Report a problemFollow community reports
Change country

Reports from people in Haiti

Last 24 hours · Haiti · times in UTC

0 reports

No community reports in the last 24 hours from Haiti. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 07:22 UTC

Report a problem with Weareplanet

Having trouble? Tap what isn't working. No account needed.

What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Haiti

Monitor the provider status with HonkWatch

Get monitoring alerts for Weareplanet

HonkWatch watches the Weareplanet status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

Free account required. Weareplanet is selected on the next page. Review the monitor and choose where alerts go. Community reports do not trigger these monitoring alerts.

Start free Log in

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Haiti. The report chart above is filtered to Haiti.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

New Jersey: loaded in 1037 ms Amsterdam: loaded in 200 ms Mumbai: loaded in 1518 ms Jakarta: loaded in 1999 ms Seoul: loaded in 2546 ms Atlanta: loaded in 737 ms Sydney: loaded in 2869 ms Port Louis: loaded in 2597 ms Querétaro: loaded in 1264 ms Singapore: loaded in 2101 ms Lauterbourg: loaded in 376 ms Delhi: loaded in 1848 ms Toronto: loaded in 1005 ms Doha: loaded in 1780 ms Dallas: loaded in 1063 ms Cape Town: loaded in 1824 ms Frankfurt: loaded in 277 ms Melbourne: loaded in 2846 ms Portsmouth: loaded in 240 ms Warsaw: loaded in 337 ms New York: loaded in 628 ms Madrid: loaded in 379 ms St. Louis: loaded in 1248 ms São Paulo: loaded in 1935 ms Seattle: loaded in 1467 ms Osaka: loaded in 1878 ms Bangalore: loaded in 1342 ms Los Angeles: loaded in 1914 ms Johannesburg: loaded in 1911 ms Tokyo: loaded in 2663 ms Hamina: loaded in 617 ms Hong Kong: loaded in 2089 ms London: loaded in 178 ms Santiago: loaded in 1747 ms Tel Aviv: loaded in 818 ms
  • New JerseyReachable1037 ms, 2 min ago
  • AmsterdamReachable200 ms, 2 min ago
  • MumbaiReachable1518 ms, 2 min ago
  • JakartaReachable1999 ms, 2 min ago
  • SeoulReachable2546 ms, 2 min ago
  • AtlantaReachable737 ms, 2 min ago
  • SydneyReachable2869 ms, 2 min ago
  • Port LouisReachable2597 ms, 2 min ago
  • QuerétaroReachable1264 ms, 2 min ago
  • SingaporeReachable2101 ms, 2 min ago
  • LauterbourgReachable376 ms, 2 min ago
  • DelhiReachable1848 ms, 2 min ago
  • TorontoReachable1005 ms, 2 min ago
  • DohaReachable1780 ms, 3 min ago
  • DallasReachable1063 ms, 3 min ago
  • Cape TownReachable1824 ms, 3 min ago
  • FrankfurtReachable277 ms, 3 min ago
  • MelbourneReachable2846 ms, 3 min ago
  • PortsmouthReachable240 ms, 3 min ago
  • WarsawReachable337 ms, 3 min ago
  • New YorkReachable628 ms, 3 min ago
  • MadridReachable379 ms, 3 min ago
  • St. LouisReachable1248 ms, 3 min ago
  • São PauloReachable1935 ms, 3 min ago
  • SeattleReachable1467 ms, 3 min ago
  • OsakaReachable1878 ms, 3 min ago
  • BangaloreReachable1342 ms, 3 min ago
  • Los AngelesReachable1914 ms, 3 min ago
  • JohannesburgReachable1911 ms, 3 min ago
  • TokyoReachable2663 ms, 3 min ago
  • HaminaReachable617 ms, 3 min ago
  • Hong KongReachable2089 ms, 4 min ago
  • LondonReachable178 ms, 4 min ago
  • SantiagoReachable1747 ms, 4 min ago
  • Tel AvivReachable818 ms, 4 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.97% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,584 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 105 checks failed1% of 100 checks failed0% of 111 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 104 checks failed0% of 102 checks failed0% of 100 checks failed0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 56 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 18 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Haiti and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for Haiti · Find another service