by HonkWatch

Is Twilio Segment down in Hong Kong?

Twilio Segment has problems

Hong Kong No reports in the last hour checked just now
Partial outage reported by Twilio Segment 6 of 172 parts affected: CARRIER NETWORK / SMS, Latin America, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 3 more. Going on for 4 d 14 h. Updated 6 Nov, 23:20 UTC, just now · Official status page
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Reports from people in Hong Kong

Last 24 hours · Hong Kong · times in UTC

0 reports

No community reports in the last 24 hours from Hong Kong. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 23:20 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Hong Kong

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HonkWatch watches the Twilio Segment status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Hong Kong. The report chart above is filtered to Hong Kong.

Where Twilio Segment is affected

From Twilio Segment's own status page

2 places have problems now. Twilio Segment's working places aren't all listed, so only those it names are on the map.

Select a country, including small islands.
Fiji: No mapped reports Tanzania: No mapped reports Western Sahara: No mapped reports Canada: No mapped reports United States: No mapped reports Kazakhstan: No mapped reports Uzbekistan: No mapped reports Papua New Guinea: No mapped reports Indonesia: No mapped reports Argentina: No mapped reports Chile: No mapped reports DR Congo: No mapped reports Somalia: No mapped reports Kenya: No mapped reports Sudan: No mapped reports Chad: No mapped reports Haiti: No mapped reports Dominican Republic: No mapped reports Russia: No mapped reports Bahamas: No mapped reports Falkland Is.: No mapped reports Norway: No mapped reports Greenland: No mapped reports Fr. S. Antarctic Lands: No mapped reports Timor-Leste: No mapped reports South Africa: No mapped reports Lesotho: No mapped reports Mexico: No mapped reports Uruguay: No mapped reports Brazil: No mapped reports Bolivia: No mapped reports Peru: No mapped reports Colombia: No mapped reports Panama: No mapped reports Costa Rica: No mapped reports Nicaragua: No mapped reports Honduras: No mapped reports El Salvador: No mapped reports Guatemala: No mapped reports Belize: No mapped reports Venezuela: No mapped reports Guyana: No mapped reports Suriname: No mapped reports France: No mapped reports Ecuador: No mapped reports Puerto Rico: No mapped reports Jamaica: No mapped reports Cuba: No mapped reports Zimbabwe: No mapped reports Botswana: No mapped reports Namibia: No mapped reports Senegal: No mapped reports Mali: No mapped reports Mauritania: No mapped reports Benin: No mapped reports Niger: No mapped reports Nigeria: No mapped reports Cameroon: No mapped reports Togo: No mapped reports Ghana: No mapped reports Côte d'Ivoire: No mapped reports Guinea: No mapped reports Guinea-Bissau: No mapped reports Liberia: No mapped reports Sierra Leone: No mapped reports Burkina Faso: No mapped reports Central African Republic: No mapped reports Congo: No mapped reports Gabon: No mapped reports Equatorial Guinea: No mapped reports Zambia: No mapped reports Malawi: No mapped reports Mozambique: No mapped reports eSwatini: No mapped reports Angola: No mapped reports Burundi: No mapped reports Israel: No mapped reports Lebanon: No mapped reports Madagascar: No mapped reports Palestine: No mapped reports Gambia: No mapped reports Tunisia: No mapped reports Algeria: No mapped reports Jordan: No mapped reports United Arab Emirates: No mapped reports Qatar: No mapped reports Kuwait: No mapped reports Iraq: No mapped reports Oman: No mapped reports Vanuatu: No mapped reports Cambodia: No mapped reports Thailand: No mapped reports Laos: No mapped reports Myanmar: No mapped reports Vietnam: No mapped reports North Korea: No mapped reports South Korea: No mapped reports Mongolia: No mapped reports India: No mapped reports Bangladesh: No mapped reports Bhutan: No mapped reports Nepal: No mapped reports Pakistan: No mapped reports Afghanistan: No mapped reports Tajikistan: No mapped reports Kyrgyzstan: No mapped reports Turkmenistan: No mapped reports Iran: No mapped reports Syria: No mapped reports Armenia: No mapped reports Sweden: No mapped reports Belarus: No mapped reports Ukraine: No mapped reports Poland: No mapped reports Austria: No mapped reports Hungary: No mapped reports Moldova: No mapped reports Romania: No mapped reports Lithuania: No mapped reports Latvia: No mapped reports Estonia: No mapped reports Germany: No mapped reports Bulgaria: No mapped reports Greece: No mapped reports Turkey: No mapped reports Albania: No mapped reports Croatia: No mapped reports Switzerland: No mapped reports Luxembourg: No mapped reports Belgium: No mapped reports Netherlands: No mapped reports Portugal: No mapped reports Spain: No mapped reports Ireland: No mapped reports New Caledonia: No mapped reports Solomon Islands: No mapped reports New Zealand: No mapped reports Australia: No mapped reports Sri Lanka: No mapped reports China: No mapped reports Taiwan: No mapped reports Italy: No mapped reports Denmark: No mapped reports United Kingdom: No mapped reports Iceland: No mapped reports Azerbaijan: No mapped reports Georgia: No mapped reports Philippines: No mapped reports Malaysia: No mapped reports Brunei: No mapped reports Slovenia: No mapped reports Finland: No mapped reports Slovakia: No mapped reports Czechia: No mapped reports Eritrea: No mapped reports Japan: No mapped reports Paraguay: No mapped reports Yemen: No mapped reports Saudi Arabia: No mapped reports N. Cyprus: No mapped reports Cyprus: No mapped reports Morocco: No mapped reports Egypt: No mapped reports Libya: No mapped reports Ethiopia: No mapped reports Djibouti: No mapped reports Somaliland: No mapped reports Uganda: No mapped reports Rwanda: No mapped reports Bosnia and Herzegovina: No mapped reports North Macedonia: No mapped reports Serbia: No mapped reports Montenegro: No mapped reports Kosovo: No mapped reports Trinidad and Tobago: No mapped reports South Sudan: No mapped reports Andorra: No mapped reports Antigua and Barbuda: No mapped reports Anguilla: No mapped reports Antarctica: No mapped reports American Samoa: No mapped reports Aruba: No mapped reports Åland: No mapped reports Barbados: No mapped reports Bahrain: No mapped reports Saint Barthélemy: No mapped reports Bermuda: No mapped reports Cook Islands: No mapped reports Cape Verde: No mapped reports Curaçao: No mapped reports Dominica: No mapped reports Federated States of Micronesia: No mapped reports Faroe Islands: No mapped reports Grenada: No mapped reports Guernsey: No mapped reports South Georgia and the South Sandwich Islands: No mapped reports Guam: No mapped reports Hong Kong: No mapped reports Heard Island and McDonald Islands: No mapped reports Isle of Man: No mapped reports British Indian Ocean Territory: No mapped reports Jersey: No mapped reports Kiribati: No mapped reports Comoros: No mapped reports Saint Kitts and Nevis: No mapped reports Cayman Islands: No mapped reports Saint Lucia: No mapped reports Liechtenstein: No mapped reports Monaco: No mapped reports Saint Martin: No mapped reports Marshall Islands: No mapped reports Macau: No mapped reports Northern Mariana Islands: No mapped reports Montserrat: No mapped reports Malta: No mapped reports Mauritius: No mapped reports Maldives: No mapped reports Norfolk Island: No mapped reports Nauru: No mapped reports Niue: No mapped reports French Polynesia: No mapped reports Saint Pierre and Miquelon: No mapped reports Pitcairn Islands: No mapped reports Palau: No mapped reports Seychelles: No mapped reports Singapore: No mapped reports Saint Helena: No mapped reports San Marino: No mapped reports São Tomé and Príncipe: No mapped reports Sint Maarten: No mapped reports Turks and Caicos Islands: No mapped reports Tonga: No mapped reports Tuvalu: No mapped reports Vatican City: No mapped reports Saint Vincent and the Grenadines: No mapped reports British Virgin Islands: No mapped reports United States Virgin Islands: No mapped reports Wallis and Futuna: No mapped reports Samoa: No mapped reports Asia Pacific: partial outageSouth America: partial outage

Colours reflect only the places named in this service's updates.

  • South AmericaPartial outage
  • Asia PacificPartial outage

Our own checks of twilio.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Amsterdam: loaded in 407 ms Seattle: loaded in 378 ms Cape Town: loaded in 1026 ms Lauterbourg: loaded in 600 ms Sydney: loaded in 892 ms Querétaro: loaded in 392 ms Osaka: loaded in 794 ms Dallas: loaded in 621 ms Portsmouth: loaded in 461 ms New Jersey: loaded in 166 ms London: loaded in 360 ms Seoul: loaded in 1361 ms New York: loaded in 79 ms Singapore: loaded in 1036 ms Los Angeles: loaded in 917 ms Hamina: loaded in 497 ms Doha: loaded in 1405 ms Toronto: loaded in 195 ms Tokyo: loaded in 755 ms Melbourne: loaded in 922 ms Hong Kong: loaded in 841 ms São Paulo: loaded in 555 ms Santiago: loaded in 1156 ms Delhi: loaded in 1153 ms Port Louis: loaded in 1645 ms Johannesburg: loaded in 913 ms St. Louis: loaded in 223 ms Jakarta: loaded in 1065 ms Atlanta: loaded in 152 ms Tel Aviv: loaded in 634 ms Mumbai: loaded in 1025 ms Frankfurt: loaded in 425 ms Madrid: loaded in 449 ms Warsaw: loaded in 525 ms Bangalore: loaded in 1280 ms
  • AmsterdamReachable407 ms, just now
  • SeattleReachable378 ms, just now
  • Cape TownReachable1026 ms, just now
  • LauterbourgReachable600 ms, 1 min ago
  • SydneyReachable892 ms, 1 min ago
  • QuerétaroReachable392 ms, 1 min ago
  • OsakaReachable794 ms, 1 min ago
  • DallasReachable621 ms, 1 min ago
  • PortsmouthReachable461 ms, 1 min ago
  • New JerseyReachable166 ms, 1 min ago
  • LondonReachable360 ms, 1 min ago
  • SeoulReachable1361 ms, 1 min ago
  • New YorkReachable79 ms, 1 min ago
  • SingaporeReachable1036 ms, 2 min ago
  • Los AngelesReachable917 ms, 2 min ago
  • HaminaReachable497 ms, 2 min ago
  • DohaReachable1405 ms, 2 min ago
  • TorontoReachable195 ms, 2 min ago
  • TokyoReachable755 ms, 2 min ago
  • MelbourneReachable922 ms, 2 min ago
  • Hong KongReachable841 ms, 2 min ago
  • São PauloReachable555 ms, 2 min ago
  • SantiagoReachable1156 ms, 2 min ago
  • DelhiReachable1153 ms, 2 min ago
  • Port LouisReachable1645 ms, 2 min ago
  • JohannesburgReachable913 ms, 2 min ago
  • St. LouisReachable223 ms, 2 min ago
  • JakartaReachable1065 ms, 2 min ago
  • AtlantaReachable152 ms, 2 min ago
  • Tel AvivReachable634 ms, 2 min ago
  • MumbaiReachable1025 ms, 2 min ago
  • FrankfurtReachable425 ms, 2 min ago
  • MadridReachable449 ms, 2 min ago
  • WarsawReachable525 ms, 2 min ago
  • BangaloreReachable1280 ms, 2 min ago

This is separate from the status page: we request twilio.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Twilio Segment

Twilio

CARRIER NETWORK

  • SMS, Latin AmericaDegraded
  • Voice, APACDegraded
  • MMS, APACDegraded
  • Lookup Line Type Intelligence [Legacy API]Degraded

PROGRAMMABLE VOICE US1

  • Media Streams US1Degraded

PROGRAMMABLE MESSAGING

  • RCS MessagingDegraded

166 other parts are working.

Incidents and maintenance

Open incidents

  • SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (identified) Since 6 Nov, 21:21 UTC. Affects SMS, Latin America · Details
  • Voice Call Failures from a Subset of Twilio Phone Numbers to Telefonica Argentina (monitoring) Since 5 Nov, 18:34 UTC. Affects Voice, Latin America · Details
  • Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (identified) Since 2 Nov, 05:41 UTC. Affects Voice, APAC · Details
  • Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand (identified) Since 12 Oct, 11:53 UTC. Affects Voice, APAC · Details

Maintenance

  • Russia SMS Carrier Maintenance - Tele2 (now) 2 Nov, 20:00 UTC to 1 Dec, 00:00 UTC. Affects SMS, Europe · Details
  • United States SMS and MMS Carrier Maintenance - T-Mobile (now) 5 Nov, 04:00 UTC to 11 Nov, 13:00 UTC. Affects SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, MMS Short Code, North America · Details
  • Philippines SMS Carrier Maintenance - Globe Telecom (planned) 8 Nov, 19:00 UTC to 8 Nov, 21:00 UTC. Affects SMS, APAC · Details
  • Japan SMS Carrier Maintenance - SoftBank Mobile (planned) 9 Nov, 15:00 UTC to 9 Nov, 17:00 UTC. Affects SMS, APAC · Details
  • Philippines SMS Carrier Maintenance - Globe Telecom (planned) 9 Nov, 15:00 UTC to 9 Nov, 17:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS and MMS Carrier Partner Maintenance (planned) 10 Nov, 03:00 UTC to 10 Nov, 10:00 UTC. Affects SMS Long Code, North America, MMS Long Code, North America · Details
  • United States SMS and MMS Carrier Maintenance - Verizon (planned) 10 Nov, 05:00 UTC to 10 Nov, 10:00 UTC. Affects SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America and 6 more · Details
  • Canada SMS Carrier Maintenance - Bell Mobility (planned) 11 Nov, 04:00 UTC to 11 Nov, 11:00 UTC. Affects SMS Long Code, North America, SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America and 1 more · Details
  • Multiple Destination SMS and MMS Carrier Partner Maintenance (planned) 11 Nov, 04:00 UTC to 11 Nov, 11:00 UTC. Affects SMS Long Code, North America, MMS Long Code, North America · Details
  • US SMS and MMS Carrier Maintenance - Small US Carriers (planned) 11 Nov, 04:00 UTC to 11 Nov, 06:00 UTC. Affects SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America and 4 more · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of twilio.com that failed (9,508 checks). Shaded: when Twilio Segment's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%12%23% 00:0006:0012:0018:00 0% of 109 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed4% of 111 checks failed19% of 139 checks failed23% of 139 checks failed10% of 128 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 102 checks failed0% of 102 checks failed0% of 86 checks failed0% of 114 checks failed0% of 101 checks failed0% of 105 checks failed0% of 104 checks failed0% of 76 checks failed0% of 91 checks failed0% of 110 checks failed0% of 85 checks failed0% of 113 checks failed0% of 102 checks failed0% of 94 checks failed1% of 68 checks failed0% of 95 checks failed0% of 103 checks failed0% of 104 checks failed0% of 88 checks failed0% of 74 checks failed0% of 88 checks failed0% of 84 checks failed0% of 102 checks failed0% of 83 checks failed0% of 66 checks failed1% of 101 checks failed0% of 74 checks failed0% of 92 checks failed0% of 70 checks failed0% of 88 checks failed0% of 81 checks failed0% of 91 checks failed1% of 98 checks failed0% of 103 checks failed0% of 79 checks failed0% of 109 checks failed0% of 97 checks failed0% of 107 checks failed0% of 81 checks failed0% of 68 checks failed0% of 89 checks failed3% of 86 checks failed0% of 84 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 85 checks failed0% of 88 checks failed0% of 117 checks failed0% of 101 checks failed0% of 105 checks failed0% of 101 checks failed0% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 36 checks failed

Recent problems

2 Nov, 09:05 UTCPartial outagegoing on, 4 d 14 h6 of 172 parts affected: CARRIER NETWORK / SMS, Latin America, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 3 more
What can I try?

Having trouble with Twilio Segment?

  1. Compare reports from Hong Kong and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Twilio Segment down, or is it just me?

Twilio Segment itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Twilio Segment status page and load twilio.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Monitoring and data

See the live outage feed for Hong Kong · Find another service