by HonkWatch

Is Twilio Segment down?

Yes, Twilio Segment has a partial outage. 7 of 172 parts affected: CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC, CARRIER NETWORK / Voice, Europe and 4 more. Going on for 6 h 56 min. Updated 2 Nov, 15:59 UTC, 1 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Our own checks of twilio.com

Every 5 minutes, from our probes

Our checks from 9 cities: all fine.

  • SingaporeReachable1127 ms, 3 min ago
  • PortsmouthReachable446 ms, 3 min ago
  • St. LouisReachable216 ms, 3 min ago
  • Tel AvivReachable620 ms, 8 min ago
  • MelbourneReachable924 ms, 8 min ago
  • SeoulReachable3245 ms, 8 min ago
  • TokyoReachable1024 ms, 13 min ago
  • SeattleReachable330 ms, 13 min ago
  • JohannesburgReachable914 ms, 13 min ago
  • New YorkReachable483 ms, 18 min ago
  • São PauloReachable569 ms, 18 min ago
  • HaminaReachable600 ms, 18 min ago
  • Hong KongReachable842 ms, 23 min ago
  • MumbaiReachable858 ms, 23 min ago
  • New JerseyReachable239 ms, 23 min ago
  • SydneyReachable985 ms, 28 min ago
  • DohaReachable1527 ms, 28 min ago
  • Cape TownReachable1326 ms, 28 min ago
  • Los AngelesReachable1152 ms, 33 min ago
  • DelhiReachable1108 ms, 33 min ago
  • LauterbourgReachable760 ms, 33 min ago
  • DallasReachable981 ms, 38 min ago
  • TorontoReachable183 ms, 38 min ago
  • JakartaReachable1045 ms, 38 min ago

This is separate from the status page: we load twilio.com the way a visitor would and note whether it answers.

Parts of Twilio Segment

Twilio

CARRIER NETWORK

  • Voice, APACDegraded
  • MMS, APACDegraded
  • Voice, EuropeDegraded
  • SMS, EuropeDegraded
  • Verify Silent Network AuthDegraded
  • Lookup Line Type Intelligence [Legacy API]Degraded

PROGRAMMABLE MESSAGING

  • RCS MessagingDegraded

165 other parts are working.

Incidents and maintenance

Open incidents

  • Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (identified) Since 2 Nov, 06:54 UTC. Affects Verify Silent Network Auth · Details
  • SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (identified) Since 2 Nov, 15:32 UTC. Affects SMS, Europe · Details
  • Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (monitoring) Since 28 Oct, 12:14 UTC. Affects Verify Silent Network Auth · Details
  • Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (identified) Since 26 Oct, 13:09 UTC. Affects Voice, Europe · Details
  • Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (identified) Since 2 Nov, 05:41 UTC. Affects Voice, APAC · Details
  • Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand (identified) Since 12 Oct, 11:53 UTC. Affects Voice, APAC · Details
  • MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (monitoring) Since 27 Oct, 21:31 UTC. Affects MMS Long Code, North America, MMS Long Code, North America · Details

Maintenance

  • Singapore SMS Carrier Maintenance - Singtel (planned) 2 Nov, 17:00 UTC to 2 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS Carrier Partner Maintenance (planned) 2 Nov, 19:00 UTC to 3 Nov, 01:01 UTC. Affects SMS, Latin America, SMS, APAC, SMS, Middle East & Africa · Details
  • Russia SMS Carrier Maintenance - MegaFon (planned) 2 Nov, 20:00 UTC to 3 Nov, 00:00 UTC. Affects SMS, Europe · Details
  • Russia SMS Carrier Maintenance - Tele2 (planned) 2 Nov, 20:00 UTC to 1 Dec, 00:00 UTC. Affects SMS, Europe · Details
  • Qatar SMS Carrier Maintenance - Vodafone (planned) 2 Nov, 21:00 UTC to 3 Nov, 03:00 UTC. Affects SMS, Middle East & Africa · Details
  • Mexico SMS Carrier Maintenance - AT&T (planned) 3 Nov, 06:00 UTC to 3 Nov, 12:00 UTC. Affects SMS, Latin America · Details
  • United States SMS Carrier Partner Maintenance (planned) 3 Nov, 08:00 UTC to 3 Nov, 09:00 UTC. Affects SMS Short Code, North America · Details
  • Malaysia SMS Carrier Maintenance - Celcom (planned) 3 Nov, 18:00 UTC to 3 Nov, 19:45 UTC. Affects SMS, APAC · Details
  • Malaysia SMS Carrier Maintenance - Celcom and DiGi (planned) 3 Nov, 18:00 UTC to 3 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS Carrier Partner Maintenance (planned) 4 Nov, 03:00 UTC to 4 Nov, 03:30 UTC. Affects SMS, APAC, SMS, Middle East & Africa · Details

Recent problems

2 Nov, 09:05 UTCPartial outagegoing on, 6 h 56 min7 of 172 parts affected: CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC, CARRIER NETWORK / Voice, Europe and 4 more

Alert me when Twilio Segment is down

HonkWatch watches the Twilio Segment status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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More in Monitoring and data

Questions

Is Twilio Segment down, or is it just me?

Twilio Segment itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Twilio Segment status page and load twilio.com from our own probes in several cities. We don't guess from social media posts or reports.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Twilio Segment status page. HonkWatch also checks websites from 24 cities.

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