by HonkWatch

Is Weareplanet down in South Georgia and the South Sandwich Islands?

Weareplanet has problems

South Georgia and the South Sandwich Islands No reports in the last hour checked 9 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 19 h. Updated 7 Nov, 09:01 UTC, 9 min ago · Official status page
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Reports from people in South Georgia and the South Sandwich Islands

Last 24 hours · South Georgia and the South Sandwich Islands · times in UTC

0 reports

No community reports in the last 24 hours from South Georgia and the South Sandwich Islands. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:10 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in South Georgia and the South Sandwich Islands

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for South Georgia and the South Sandwich Islands. The report chart above is filtered to South Georgia and the South Sandwich Islands.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Jakarta: loaded in 2338 ms Mumbai: loaded in 1491 ms Seoul: loaded in 2496 ms Atlanta: loaded in 699 ms Singapore: loaded in 2056 ms Sydney: loaded in 3018 ms Port Louis: loaded in 2733 ms Querétaro: loaded in 1289 ms Delhi: loaded in 1904 ms Toronto: loaded in 977 ms Doha: loaded in 2022 ms Dallas: loaded in 1043 ms Cape Town: loaded in 2090 ms Warsaw: loaded in 354 ms Frankfurt: loaded in 296 ms Portsmouth: loaded in 220 ms Melbourne: loaded in 2758 ms Lauterbourg: loaded in 593 ms New York: loaded in 622 ms St. Louis: loaded in 1479 ms Madrid: loaded in 358 ms São Paulo: loaded in 1939 ms Bangalore: loaded in 1305 ms Seattle: loaded in 1473 ms Osaka: loaded in 1862 ms Los Angeles: loaded in 2043 ms Tokyo: loaded in 2564 ms Johannesburg: loaded in 1873 ms Hamina: loaded in 612 ms Hong Kong: loaded in 2460 ms Santiago: loaded in 1759 ms London: loaded in 161 ms Tel Aviv: loaded in 812 ms New Jersey: loaded in 1498 ms Amsterdam: loaded in 197 ms
  • JakartaReachable2338 ms, just now
  • MumbaiReachable1491 ms, just now
  • SeoulReachable2496 ms, just now
  • AtlantaReachable699 ms, just now
  • SingaporeReachable2056 ms, just now
  • SydneyReachable3018 ms, just now
  • Port LouisReachable2733 ms, just now
  • QuerétaroReachable1289 ms, just now
  • DelhiReachable1904 ms, just now
  • TorontoReachable977 ms, just now
  • DohaReachable2022 ms, just now
  • DallasReachable1043 ms, just now
  • Cape TownReachable2090 ms, just now
  • WarsawReachable354 ms, just now
  • FrankfurtReachable296 ms, just now
  • PortsmouthReachable220 ms, just now
  • MelbourneReachable2758 ms, just now
  • LauterbourgReachable593 ms, just now
  • New YorkReachable622 ms, just now
  • St. LouisReachable1479 ms, just now
  • MadridReachable358 ms, just now
  • São PauloReachable1939 ms, 1 min ago
  • BangaloreReachable1305 ms, 1 min ago
  • SeattleReachable1473 ms, 1 min ago
  • OsakaReachable1862 ms, 1 min ago
  • Los AngelesReachable2043 ms, 1 min ago
  • TokyoReachable2564 ms, 1 min ago
  • JohannesburgReachable1873 ms, 1 min ago
  • HaminaReachable612 ms, 2 min ago
  • Hong KongReachable2460 ms, 2 min ago
  • SantiagoReachable1759 ms, 2 min ago
  • LondonReachable161 ms, 2 min ago
  • Tel AvivReachable812 ms, 2 min ago
  • New JerseyReachable1498 ms, 5 min ago
  • AmsterdamReachable197 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.88% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,615 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 102 checks failed0% of 100 checks failed0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 89 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 19 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from South Georgia and the South Sandwich Islands and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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