by HonkWatch

Is Weareplanet down in Equatorial Guinea?

Weareplanet has problems

Equatorial Guinea No reports in the last hour checked 7 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 21 h. Updated 7 Nov, 10:27 UTC, 7 min ago · Official status page
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Reports from people in Equatorial Guinea

Last 24 hours · Equatorial Guinea · times in UTC

0 reports

No community reports in the last 24 hours from Equatorial Guinea. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 10:34 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Equatorial Guinea

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Equatorial Guinea. The report chart above is filtered to Equatorial Guinea.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Osaka: loaded in 1861 ms Los Angeles: loaded in 1739 ms Tokyo: loaded in 2505 ms Hamina: loaded in 583 ms Hong Kong: loaded in 2282 ms London: loaded in 165 ms Santiago: loaded in 1697 ms Tel Aviv: loaded in 845 ms New Jersey: loaded in 876 ms Amsterdam: loaded in 210 ms Mumbai: loaded in 1485 ms Jakarta: loaded in 2584 ms Atlanta: loaded in 747 ms Seoul: loaded in 2540 ms Singapore: loaded in 2138 ms Sydney: loaded in 2684 ms Delhi: loaded in 1876 ms Port Louis: loaded in 2578 ms Querétaro: loaded in 1250 ms Toronto: loaded in 1045 ms Doha: loaded in 2224 ms Dallas: loaded in 1245 ms Frankfurt: loaded in 264 ms Melbourne: loaded in 2760 ms Warsaw: loaded in 317 ms Cape Town: loaded in 1733 ms Portsmouth: loaded in 227 ms New York: loaded in 621 ms Madrid: loaded in 355 ms St. Louis: loaded in 1142 ms Lauterbourg: loaded in 325 ms Seattle: loaded in 1494 ms São Paulo: loaded in 1939 ms Bangalore: loaded in 1323 ms Johannesburg: loaded in 1882 ms
  • OsakaReachable1861 ms, just now
  • Los AngelesReachable1739 ms, just now
  • TokyoReachable2505 ms, just now
  • HaminaReachable583 ms, just now
  • Hong KongReachable2282 ms, just now
  • LondonReachable165 ms, just now
  • SantiagoReachable1697 ms, just now
  • Tel AvivReachable845 ms, just now
  • New JerseyReachable876 ms, 4 min ago
  • AmsterdamReachable210 ms, 4 min ago
  • MumbaiReachable1485 ms, 4 min ago
  • JakartaReachable2584 ms, 4 min ago
  • AtlantaReachable747 ms, 4 min ago
  • SeoulReachable2540 ms, 4 min ago
  • SingaporeReachable2138 ms, 4 min ago
  • SydneyReachable2684 ms, 4 min ago
  • DelhiReachable1876 ms, 4 min ago
  • Port LouisReachable2578 ms, 4 min ago
  • QuerétaroReachable1250 ms, 4 min ago
  • TorontoReachable1045 ms, 4 min ago
  • DohaReachable2224 ms, 4 min ago
  • DallasReachable1245 ms, 4 min ago
  • FrankfurtReachable264 ms, 4 min ago
  • MelbourneReachable2760 ms, 4 min ago
  • WarsawReachable317 ms, 4 min ago
  • Cape TownReachable1733 ms, 5 min ago
  • PortsmouthReachable227 ms, 5 min ago
  • New YorkReachable621 ms, 5 min ago
  • MadridReachable355 ms, 5 min ago
  • St. LouisReachable1142 ms, 5 min ago
  • LauterbourgReachable325 ms, 5 min ago
  • SeattleReachable1494 ms, 5 min ago
  • São PauloReachable1939 ms, 5 min ago
  • BangaloreReachable1323 ms, 5 min ago
  • JohannesburgReachable1882 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.81% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,584 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 107 checks failed0% of 29 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 21 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Equatorial Guinea and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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