by HonkWatch

Is Weareplanet down in Greenland?

Weareplanet has problems

Greenland No reports in the last hour checked 12 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 19 h. Updated 7 Nov, 08:14 UTC, 12 min ago · Official status page
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Reports from people in Greenland

Last 24 hours · Greenland · times in UTC

0 reports

No community reports in the last 24 hours from Greenland. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 08:26 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Greenland. The report chart above is filtered to Greenland.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Amsterdam: loaded in 215 ms New Jersey: loaded in 909 ms Seoul: loaded in 2521 ms Mumbai: loaded in 1485 ms Atlanta: loaded in 700 ms Jakarta: loaded in 2275 ms Singapore: loaded in 2376 ms Sydney: loaded in 2703 ms Delhi: loaded in 1876 ms Port Louis: loaded in 2605 ms Querétaro: loaded in 1252 ms Toronto: loaded in 994 ms Doha: loaded in 2030 ms Dallas: loaded in 1100 ms Melbourne: loaded in 2770 ms Warsaw: loaded in 331 ms Portsmouth: loaded in 226 ms Frankfurt: loaded in 318 ms Madrid: loaded in 417 ms Cape Town: loaded in 1747 ms Lauterbourg: loaded in 1020 ms New York: loaded in 664 ms St. Louis: loaded in 1154 ms Seattle: loaded in 1500 ms São Paulo: loaded in 1931 ms Bangalore: loaded in 1298 ms Osaka: loaded in 1861 ms Los Angeles: loaded in 1781 ms Tokyo: loaded in 2834 ms Johannesburg: loaded in 1883 ms Hamina: loaded in 600 ms London: loaded in 180 ms Hong Kong: loaded in 2283 ms Santiago: loaded in 1704 ms Tel Aviv: loaded in 830 ms
  • AmsterdamReachable215 ms, just now
  • New JerseyReachable909 ms, just now
  • SeoulReachable2521 ms, just now
  • MumbaiReachable1485 ms, just now
  • AtlantaReachable700 ms, just now
  • JakartaReachable2275 ms, just now
  • SingaporeReachable2376 ms, 1 min ago
  • SydneyReachable2703 ms, 1 min ago
  • DelhiReachable1876 ms, 1 min ago
  • Port LouisReachable2605 ms, 1 min ago
  • QuerétaroReachable1252 ms, 1 min ago
  • TorontoReachable994 ms, 1 min ago
  • DohaReachable2030 ms, 1 min ago
  • DallasReachable1100 ms, 1 min ago
  • MelbourneReachable2770 ms, 2 min ago
  • WarsawReachable331 ms, 2 min ago
  • PortsmouthReachable226 ms, 2 min ago
  • FrankfurtReachable318 ms, 2 min ago
  • MadridReachable417 ms, 2 min ago
  • Cape TownReachable1747 ms, 2 min ago
  • LauterbourgReachable1020 ms, 2 min ago
  • New YorkReachable664 ms, 2 min ago
  • St. LouisReachable1154 ms, 2 min ago
  • SeattleReachable1500 ms, 2 min ago
  • São PauloReachable1931 ms, 2 min ago
  • BangaloreReachable1298 ms, 2 min ago
  • OsakaReachable1861 ms, 2 min ago
  • Los AngelesReachable1781 ms, 2 min ago
  • TokyoReachable2834 ms, 2 min ago
  • JohannesburgReachable1883 ms, 2 min ago
  • HaminaReachable600 ms, 2 min ago
  • LondonReachable180 ms, 3 min ago
  • Hong KongReachable2283 ms, 3 min ago
  • SantiagoReachable1704 ms, 3 min ago
  • Tel AvivReachable830 ms, 3 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.92% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,587 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 1% of 107 checks failed0% of 105 checks failed0% of 104 checks failed0% of 102 checks failed0% of 100 checks failed0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 60 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 19 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Greenland and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

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