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Is Illumina down in Gibraltar?

Illumina has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 5 min ago Our checks: We don't check its website

1 open incident: AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub

Partial outage reported by Illumina 2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi. Going on for 4 d 12 h. Updated 7 Nov, 20:33 UTC, 5 min ago · Official status page
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Known issues (from Illumina Cloud Products's status page)

Incidents

  • AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub (identified, critical impact) Since 1 Mar 2026, 19:28 UTC. Affects Basespace Sequence Hub - Abu Dhabi, Illumina BioInsight Platform Core - Abu Dhabi · Details Latest update (14 Aug 2026, 13:14 UTC): We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively monitoring this with our cloud provider, but will not recover until AWS sees recovery. For detailed updates from AWS, review https://health.aw

In Illumina Cloud Products's own words, as we read them every 7.5 minutes, last 5 min ago. Read Illumina Cloud Products's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Status page: partial outage, 3 Nov, 08:27 to now 024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Illumina's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Tinted columns are worldwide; the bars count reports from Gibraltar only.

Report totals as of 7 Nov, 20:38 UTC

Report a problem with Illumina

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

What isn't working? Tap one to send

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Gibraltar

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Where Illumina is affected

From Illumina's own status page

1 of the 13 places Illumina lists has a problem now.

Select a country, including small islands.
Fiji: No mapped reports Tanzania: No mapped reports Western Sahara: No mapped reports Canada: working (Canada) United States: No mapped reports Kazakhstan: No mapped reports Uzbekistan: No mapped reports Papua New Guinea: No mapped reports Indonesia: working (Jakarta) Argentina: No mapped reports Chile: No mapped reports DR Congo: No mapped reports Somalia: No mapped reports Kenya: No mapped reports Sudan: No mapped reports Chad: No mapped reports Haiti: No mapped reports Dominican Republic: No mapped reports Russia: No mapped reports Bahamas: No mapped reports Falkland Is.: No mapped reports Norway: No mapped reports Greenland: No mapped reports Fr. S. Antarctic Lands: No mapped reports Timor-Leste: No mapped reports South Africa: No mapped reports Lesotho: No mapped reports Mexico: No mapped reports Uruguay: No mapped reports Brazil: No mapped reports Bolivia: No mapped reports Peru: No mapped reports Colombia: No mapped reports Panama: No mapped reports Costa Rica: No mapped reports Nicaragua: No mapped reports Honduras: No mapped reports El Salvador: No mapped reports Guatemala: No mapped reports Belize: No mapped reports Venezuela: No mapped reports Guyana: No mapped reports Suriname: No mapped reports France: No mapped reports Ecuador: No mapped reports Puerto Rico: No mapped reports Jamaica: No mapped reports Cuba: No mapped reports Zimbabwe: No mapped reports Botswana: No mapped reports Namibia: No mapped reports Senegal: No mapped reports Mali: No mapped reports Mauritania: No mapped reports Benin: No mapped reports Niger: No mapped reports Nigeria: No mapped reports Cameroon: No mapped reports Togo: No mapped reports Ghana: No mapped reports Côte d'Ivoire: No mapped reports Guinea: No mapped reports Guinea-Bissau: No mapped reports Liberia: No mapped reports Sierra Leone: No mapped reports Burkina Faso: No mapped reports Central African Republic: No mapped reports Congo: No mapped reports Gabon: No mapped reports Equatorial Guinea: No mapped reports Zambia: No mapped reports Malawi: No mapped reports Mozambique: No mapped reports eSwatini: No mapped reports Angola: No mapped reports Burundi: No mapped reports Israel: working (Tel Aviv) Lebanon: No mapped reports Madagascar: No mapped reports Palestine: No mapped reports Gambia: No mapped reports Tunisia: No mapped reports Algeria: No mapped reports Jordan: No mapped reports United Arab Emirates: major outage (Abu Dhabi) Qatar: No mapped reports Kuwait: No mapped reports Iraq: No mapped reports Oman: No mapped reports Vanuatu: No mapped reports Cambodia: No mapped reports Thailand: No mapped reports Laos: No mapped reports Myanmar: No mapped reports Vietnam: No mapped reports North Korea: No mapped reports South Korea: working (Seoul) Mongolia: No mapped reports India: working (Mumbai) Bangladesh: No mapped reports Bhutan: No mapped reports Nepal: No mapped reports Pakistan: No mapped reports Afghanistan: No mapped reports Tajikistan: No mapped reports Kyrgyzstan: No mapped reports Turkmenistan: No mapped reports Iran: No mapped reports Syria: No mapped reports Armenia: No mapped reports Sweden: No mapped reports Belarus: No mapped reports Ukraine: No mapped reports Poland: No mapped reports Austria: No mapped reports Hungary: No mapped reports Moldova: No mapped reports Romania: No mapped reports Lithuania: No mapped reports Latvia: No mapped reports Estonia: No mapped reports Germany: working (Frankfurt am Main) Bulgaria: No mapped reports Greece: No mapped reports Turkey: No mapped reports Albania: No mapped reports Croatia: No mapped reports Switzerland: No mapped reports Luxembourg: No mapped reports Belgium: No mapped reports Netherlands: No mapped reports Portugal: No mapped reports Spain: No mapped reports Ireland: No mapped reports New Caledonia: No mapped reports Solomon Islands: No mapped reports New Zealand: No mapped reports Australia: working (Sydney) Sri Lanka: No mapped reports China: No mapped reports Taiwan: No mapped reports Italy: No mapped reports Denmark: No mapped reports United Kingdom: working (London) Iceland: No mapped reports Azerbaijan: No mapped reports Georgia: No mapped reports Philippines: No mapped reports Malaysia: No mapped reports Brunei: No mapped reports Slovenia: No mapped reports Finland: No mapped reports Slovakia: No mapped reports Czechia: No mapped reports Eritrea: No mapped reports Japan: working (Tokyo) Paraguay: No mapped reports Yemen: No mapped reports Saudi Arabia: No mapped reports N. Cyprus: No mapped reports Cyprus: No mapped reports Morocco: No mapped reports Egypt: No mapped reports Libya: No mapped reports Ethiopia: No mapped reports Djibouti: No mapped reports Somaliland: No mapped reports Uganda: No mapped reports Rwanda: No mapped reports Bosnia and Herzegovina: No mapped reports North Macedonia: No mapped reports Serbia: No mapped reports Montenegro: No mapped reports Kosovo: No mapped reports Trinidad and Tobago: No mapped reports South Sudan: No mapped reports Andorra: No mapped reports Antigua and Barbuda: No mapped reports Anguilla: No mapped reports Antarctica: No mapped reports American Samoa: No mapped reports Aruba: No mapped reports Åland: No mapped reports Barbados: No mapped reports Bahrain: No mapped reports Saint Barthélemy: No mapped reports Bermuda: No mapped reports Cook Islands: No mapped reports Cape Verde: No mapped reports Curaçao: No mapped reports Dominica: No mapped reports Federated States of Micronesia: No mapped reports Faroe Islands: No mapped reports Grenada: No mapped reports Guernsey: No mapped reports South Georgia and the South Sandwich Islands: No mapped reports Guam: No mapped reports Hong Kong: No mapped reports Heard Island and McDonald Islands: No mapped reports Isle of Man: No mapped reports British Indian Ocean Territory: No mapped reports Jersey: No mapped reports Kiribati: No mapped reports Comoros: No mapped reports Saint Kitts and Nevis: No mapped reports Cayman Islands: No mapped reports Saint Lucia: No mapped reports Liechtenstein: No mapped reports Monaco: No mapped reports Saint Martin: No mapped reports Marshall Islands: No mapped reports Macau: No mapped reports Northern Mariana Islands: No mapped reports Montserrat: No mapped reports Malta: No mapped reports Mauritius: No mapped reports Maldives: No mapped reports Norfolk Island: No mapped reports Nauru: No mapped reports Niue: No mapped reports French Polynesia: No mapped reports Saint Pierre and Miquelon: No mapped reports Pitcairn Islands: No mapped reports Palau: No mapped reports Seychelles: No mapped reports Singapore: working (Singapore) Saint Helena: No mapped reports San Marino: No mapped reports São Tomé and Príncipe: No mapped reports Sint Maarten: No mapped reports Turks and Caicos Islands: No mapped reports Tonga: No mapped reports Tuvalu: No mapped reports Vatican City: No mapped reports Saint Vincent and the Grenadines: No mapped reports British Virgin Islands: No mapped reports United States Virgin Islands: No mapped reports Wallis and Futuna: No mapped reports Samoa: No mapped reports US West: workingUS East: working London: workingFrankfurt am Main: workingSeoul: workingTokyo: workingTel Aviv: workingMumbai: workingSingapore: workingJakarta: workingSydney: workingAbu Dhabi: major outage

Colours reflect only the places named in this service's updates.

  • Abu DhabiMajor outage

Parts of Illumina

Illumina Cloud Products

UAE

  • Basespace Sequence Hub - Abu DhabiMajor outage
  • Illumina BioInsight Platform Core - Abu DhabiMajor outage
  • Dragen Apps and Content - Abu DhabiOperational

USA

  • Basespace Sequence Hub - US EastOperational
  • Illumina BioInsight Platform Core - US EastOperational
  • Illumina Connected Insights - US EastOperational
  • Dragen Apps and Content - US EastOperational
  • Illumina Connected Multiomics - US EastOperational
  • Illumina BioInsight Platform Core - US WestOperational
  • Basespace Sequence Hub - US WestOperational

Canada

  • Basespace Sequence Hub - CanadaOperational
  • Illumina BioInsight Platform Core - CanadaOperational
  • Illumina Connected Insights - CanadaOperational
  • Dragen Apps and Content - CanadaOperational
  • Illumina Connected Multiomics - CanadaOperational

Australia

  • Basespace Sequence Hub - SydneyOperational
  • Illumina BioInsight Platform Core - SydneyOperational
  • Illumina Connected Insights - SydneyOperational
  • Dragen Apps and Content - SydneyOperational
  • Illumina Connected Multiomics - SydneyOperational

Germany

  • Basespace Sequence Hub - FrankfurtOperational
  • Illumina BioInsight Platform Core - FrankfurtOperational
  • Illumina Connected Insights - FrankfurtOperational
  • TruSight Software Suite - FrankfurtOperational
  • Dragen Apps and Content - FrankfurtOperational
  • Illumina Connected Multiomics - FrankfurtOperational

United Kingdom

  • Basespace Sequence Hub - LondonOperational
  • Illumina BioInsight Platform Core - LondonOperational
  • Illumina Connected Insights - LondonOperational
  • Dragen Apps and Content - LondonOperational
  • Illumina Connected Multiomics - LondonOperational

Japan

  • Basespace Sequence Hub - TokyoOperational
  • Illumina BioInsight Platform Core - TokyoOperational
  • Dragen Apps and Content - TokyoOperational

Singapore

  • Basespace Sequence Hub - SingaporeOperational
  • Illumina BioInsight Platform Core - SingaporeOperational
  • Dragen Apps and Content - SingaporeOperational
  • Illumina Connected Multiomics - SingaporeOperational

India

  • Basespace Sequence Hub - MumbaiOperational
  • Illumina BioInsight Platform Core - MumbaiOperational
  • Dragen Apps and Content - MumbaiOperational

Israel

  • Basespace Sequence Hub - Tel AvivOperational
  • Illumina BioInsight Platform Core - Tel AvivOperational
  • Dragen Apps and Content - Tel AvivOperational

South Korea

  • Basespace Sequence Hub - SeoulOperational
  • Illumina BioInsight Platform Core - SeoulOperational
  • Illumina Connected Insights - SeoulOperational
  • Dragen Apps and Content - SeoulOperational
  • Illumina Connected Multiomics - SeoulOperational

Indonesia

  • Basespace Sequence Hub - JakartaOperational
  • Illumina BioInsight Platform Core - JakartaOperational
  • Dragen Apps and Content - JakartaOperational

Global

  • Dragen Cloud License ServiceOperational
  • Dragen Server License ServiceOperational
  • Dragen Apps and Content - GlobalOperational

Incidents and maintenance

Open incidents

  • AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub (identified) Since 1 Mar 2026, 19:28 UTC. Affects Basespace Sequence Hub - Abu Dhabi, Illumina BioInsight Platform Core - Abu Dhabi · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

3 Nov, 08:27 UTCPartial outagegoing on, 4 d 12 h2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi
What can I try?

Having trouble with Illumina?

  1. Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Illumina down, or is it just me?

Illumina itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Illumina status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Health and fitness

Each card shows that service's own status, not Illumina's. A problem listed here does not mean Illumina has one.

See the live outage feed for Gibraltar · Find another service