Is Illumina down?
Yes, Illumina has a partial outage.
2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi. Going on for 2 h 12 min.
Updated 3 Nov, 10:37 UTC, 2 min ago · Official status page
Last 9030 days
0.00% of the time without a reported outage, since 3 NovOf the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.
90 days ago30 days agoToday
No problems Partial outage Major outage Maintenance No data yet
Where Illumina is affected
From Illumina's own status page1 of the 13 places Illumina lists has a problem now.
Places located with GeoNames (CC BY 4.0) and OurAirports.
- Abu DhabiMajor outage
Parts of Illumina
Illumina Cloud ProductsUAE
- Basespace Sequence Hub - Abu DhabiMajor outage
- Illumina BioInsight Platform Core - Abu DhabiMajor outage
- Dragen Apps and Content - Abu DhabiOperational
USA
- Basespace Sequence Hub - US EastOperational
- Illumina BioInsight Platform Core - US EastOperational
- Illumina Connected Insights - US EastOperational
- Dragen Apps and Content - US EastOperational
- Illumina Connected Multiomics - US EastOperational
- Illumina BioInsight Platform Core - US WestOperational
- Basespace Sequence Hub - US WestOperational
Canada
- Basespace Sequence Hub - CanadaOperational
- Illumina BioInsight Platform Core - CanadaOperational
- Illumina Connected Insights - CanadaOperational
- Dragen Apps and Content - CanadaOperational
- Illumina Connected Multiomics - CanadaOperational
Australia
- Basespace Sequence Hub - SydneyOperational
- Illumina BioInsight Platform Core - SydneyOperational
- Illumina Connected Insights - SydneyOperational
- Dragen Apps and Content - SydneyOperational
- Illumina Connected Multiomics - SydneyOperational
Germany
- Basespace Sequence Hub - FrankfurtOperational
- Illumina BioInsight Platform Core - FrankfurtOperational
- Illumina Connected Insights - FrankfurtOperational
- TruSight Software Suite - FrankfurtOperational
- Dragen Apps and Content - FrankfurtOperational
- Illumina Connected Multiomics - FrankfurtOperational
United Kingdom
- Basespace Sequence Hub - LondonOperational
- Illumina BioInsight Platform Core - LondonOperational
- Illumina Connected Insights - LondonOperational
- Dragen Apps and Content - LondonOperational
- Illumina Connected Multiomics - LondonOperational
Japan
- Basespace Sequence Hub - TokyoOperational
- Illumina BioInsight Platform Core - TokyoOperational
- Dragen Apps and Content - TokyoOperational
Singapore
- Basespace Sequence Hub - SingaporeOperational
- Illumina BioInsight Platform Core - SingaporeOperational
- Dragen Apps and Content - SingaporeOperational
- Illumina Connected Multiomics - SingaporeOperational
India
- Basespace Sequence Hub - MumbaiOperational
- Illumina BioInsight Platform Core - MumbaiOperational
- Dragen Apps and Content - MumbaiOperational
Israel
- Basespace Sequence Hub - Tel AvivOperational
- Illumina BioInsight Platform Core - Tel AvivOperational
- Dragen Apps and Content - Tel AvivOperational
South Korea
- Basespace Sequence Hub - SeoulOperational
- Illumina BioInsight Platform Core - SeoulOperational
- Illumina Connected Insights - SeoulOperational
- Dragen Apps and Content - SeoulOperational
- Illumina Connected Multiomics - SeoulOperational
Indonesia
- Basespace Sequence Hub - JakartaOperational
- Illumina BioInsight Platform Core - JakartaOperational
- Dragen Apps and Content - JakartaOperational
Global
- Dragen Cloud License ServiceOperational
- Dragen Server License ServiceOperational
- Dragen Apps and Content - GlobalOperational
Incidents and maintenance
Open incidents
- AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub (identified) Since 1 Mar 2026, 19:28 UTC. Affects Basespace Sequence Hub - Abu Dhabi, Illumina BioInsight Platform Core - Abu Dhabi · Details
Recent problems
| 3 Nov, 08:27 UTC | Partial outage | going on, 2 h 12 min | 2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi |
Alert me when Illumina is down
HonkWatch watches the Illumina status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.
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Questions
Is Illumina down, or is it just me?
Illumina itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Illumina status page. We don't guess from social media posts or reports.
How often do we check?
The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Official status from the Illumina status page. HonkWatch also checks websites from 34 cities.