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Is Cybersource down in Gibraltar?

Cybersource has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 4 min ago Our checks: loads from 35 of 35 places

1 open incident: Decision Manager Service Disruption

Partial outage reported by Cybersource Open incident: Decision Manager Service Disruption. Going on for 15 h 54 min. Updated 7 Nov, 20:33 UTC, 4 min ago · Official status page
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Known issues (from Cybersource's status page)

Incidents

  • Decision Manager Service Disruption (monitoring, minor impact) Since 7 Nov, 04:37 UTC. Affects Decision Manager (DM) · Details Latest update (7 Nov, 06:00 UTC): The issue affecting the Decision Manager Service is mitigated. We continue to monitor closely to ensure the issue is resolved. <b>Impact:</b> The issue has been mitigated, and customers are now able to use the Decision Manager Service as normal. Some clients may have experienced an impact to transac

In Cybersource's own words, as we read them every 7.5 minutes, last 4 min ago. Read Cybersource's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Status page: partial outage, 04:43 to now 024 00:0006:0012:0018:00 20:45-21:00 UTC: 35 of 35 places loaded it, typical 193 to 198 ms21:00-21:05 UTC: 16 of 16 places loaded it, typical 191 ms21:05-21:10 UTC: 28 of 28 places loaded it, typical 257 ms21:10-21:15 UTC: 35 of 35 places loaded it, typical 229 ms21:15-21:20 UTC: 30 of 30 places loaded it, typical 220 ms21:20-21:25 UTC: 35 of 35 places loaded it, typical 197 ms21:25-21:30 UTC: 20 of 20 places loaded it, typical 222 ms21:30-21:35 UTC: 33 of 33 places loaded it, typical 194 ms21:35-21:45 UTC: 35 of 35 places loaded it, typical 190 to 206 ms21:45-21:50 UTC: 32 of 32 places loaded it, typical 201 ms21:50-21:55 UTC: 22 of 22 places loaded it, typical 193 ms21:55-22:00 UTC: 35 of 35 places loaded it, typical 180 ms22:00-22:05 UTC: 34 of 34 places loaded it, typical 209 ms22:05-22:10 UTC: 29 of 29 places loaded it, typical 182 ms22:10-09:15 UTC: 35 of 35 places loaded it, typical 166 to 216 ms09:15-09:20 UTC: 33 of 33 places loaded it, typical 250 ms09:20-11:35 UTC: 35 of 35 places loaded it, typical 174 to 214 ms11:35-11:40 UTC: 31 of 31 places loaded it, typical 180 ms11:40-12:50 UTC: 35 of 35 places loaded it, typical 169 to 210 ms12:50-12:55 UTC: 33 of 33 places loaded it, typical 211 ms12:55-20:35 UTC: 35 of 35 places loaded it, typical 174 to 250 ms20:35-20:40 UTC: 19 of 19 places loaded it, typical 212 ms Typical response time of the places that loaded it, at most 257 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Cybersource's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded cybersource.com in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Gibraltar only.

Latest checks, 20:35-20:40 UTC: 19 of 19 places loaded it, typical 212 ms.

Report totals as of 7 Nov, 20:38 UTC

Report a problem with Cybersource

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Gibraltar

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Our own checks of cybersource.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Los Angeles: loaded in 350 ms Mumbai: loaded in 244 ms Seattle: loaded in 187 ms Dallas: loaded in 328 ms Amsterdam: loaded in 177 ms Johannesburg: loaded in 212 ms Toronto: loaded in 176 ms Lauterbourg: loaded in 407 ms London: loaded in 172 ms Frankfurt: loaded in 166 ms Hong Kong: loaded in 161 ms Portsmouth: loaded in 299 ms New Jersey: loaded in 230 ms Osaka: loaded in 138 ms Hamina: loaded in 248 ms Singapore: loaded in 231 ms New York: loaded in 161 ms Tel Aviv: loaded in 426 ms Tokyo: loaded in 187 ms Seoul: loaded in 420 ms Bangalore: loaded in 302 ms Melbourne: loaded in 259 ms Delhi: loaded in 131 ms Atlanta: loaded in 189 ms Jakarta: loaded in 149 ms Port Louis: loaded in 142 ms Doha: loaded in 1260 ms Santiago: loaded in 153 ms Madrid: loaded in 154 ms St. Louis: loaded in 285 ms Sydney: loaded in 410 ms Warsaw: loaded in 182 ms Cape Town: loaded in 236 ms São Paulo: loaded in 191 ms Querétaro: loaded in 151 ms
  • Los AngelesReachable350 ms, just now
  • MumbaiReachable244 ms, just now
  • SeattleReachable187 ms, just now
  • DallasReachable328 ms, just now
  • AmsterdamReachable177 ms, just now
  • JohannesburgReachable212 ms, just now
  • TorontoReachable176 ms, just now
  • LauterbourgReachable407 ms, just now
  • LondonReachable172 ms, just now
  • FrankfurtReachable166 ms, just now
  • Hong KongReachable161 ms, just now
  • PortsmouthReachable299 ms, just now
  • New JerseyReachable230 ms, just now
  • OsakaReachable138 ms, just now
  • HaminaReachable248 ms, just now
  • SingaporeReachable231 ms, just now
  • New YorkReachable161 ms, just now
  • Tel AvivReachable426 ms, just now
  • TokyoReachable187 ms, just now
  • SeoulReachable420 ms, 4 min ago
  • BangaloreReachable302 ms, 4 min ago
  • MelbourneReachable259 ms, 4 min ago
  • DelhiReachable131 ms, 4 min ago
  • AtlantaReachable189 ms, 4 min ago
  • JakartaReachable149 ms, 4 min ago
  • Port LouisReachable142 ms, 4 min ago
  • DohaReachable1260 ms, 4 min ago
  • SantiagoReachable153 ms, 4 min ago
  • MadridReachable154 ms, 5 min ago
  • St. LouisReachable285 ms, 5 min ago
  • SydneyReachable410 ms, 5 min ago
  • WarsawReachable182 ms, 5 min ago
  • Cape TownReachable236 ms, 5 min ago
  • São PauloReachable191 ms, 5 min ago
  • QuerétaroReachable151 ms, 5 min ago

This is separate from the status page: we request cybersource.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Cybersource

Cybersource

All 173 listed parts are working.

Incidents and maintenance

Open incidents

  • Decision Manager Service Disruption (monitoring) Since 7 Nov, 04:37 UTC. Affects Decision Manager (DM) · Details
Outage history

Last 9030 days

87.39% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

7 Nov, 04:43 UTCPartial outagegoing on, 15 h 54 minOpen incident: Decision Manager Service Disruption
What can I try?

Having trouble with Cybersource?

  1. Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Cybersource down, or is it just me?

Cybersource itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Cybersource status page and load cybersource.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Payments and shops

Each card shows that service's own status, not Cybersource's. A problem listed here does not mean Cybersource has one.

See the live outage feed for Gibraltar · Find another service