Is CinetPay down in Gibraltar?

CinetPay has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 13 min ago Our checks: We don't check its website

9 or more open incidents: MTN CI PAYOUT, Orange Cameroun PayIN and 7 more1 notice

Partial outage reported by CinetPay 4 of 47 parts affected: Cameroun / Orange Money CM Collect, Cameroun / Orange Money CM CashOut (PayOut), Guinée / MTN Money Guinée Collect and 1 more. Going on for 1 d 2 h. Updated 7 Nov, 20:25 UTC, 13 min ago · Official status page

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Reports for

Known issues (from CinetPay's status page)

Incidents

MTN CI PAYOUT (monitoring, major impact) Since 11 Jun 2025, 08:47 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details
Orange Cameroun PayIN (investigating, major impact) Since 3 Feb 2025, 08:27 UTC. Affects Orange Money CM Collect · Details
Orange Cameroun PayOut (investigating, major impact) Since 3 Feb 2025, 08:36 UTC. Affects Orange Money CM CashOut (PayOut) · Details

Show 7 more incidents

MTNCM Payout (investigating, major impact) Since 3 Feb 2025, 08:37 UTC. Affects MTN Money CM CashOut (PayOut) · Details
MTNGN Collect (investigating, major impact) Since 30 Jan 2025, 14:16 UTC. Affects MTN Money Guinée Collect · Details
Orange Mali (investigating, major impact) Since 8 Apr 2025, 11:17 UTC. Affects Orange Money MALI Collect · Details
Orange Mali PayOut (investigating, major impact) Since 15 Jan 2021, 15:11 UTC. Affects Orange Money ML CashOut · Details
MOOV BF PAYIN (investigating, major impact) Since 5 Apr 2022, 08:05 UTC. Affects Moov Money BF Collect · Details
FLOOZ TOGO PAYIN (investigating, major impact) Since 10 Aug 2022, 14:31 UTC. Affects Flooz Money TG Collect · Details
MTN CI PAYIN (identified) Since 16 May 2024, 11:41 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details

We keep the first 10 of 21 open incidents; the rest are on CinetPay's status page.

In CinetPay's own words, as we read them every 15 minutes, last 13 min ago. Read CinetPay's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when CinetPay's status page showed a partial outage, a major outage, as we read it every 15 minutes; the times are when we saw it, not when the provider posted it. Tinted columns are worldwide; the bars count reports from Gibraltar only.

Report totals as of 7 Nov, 20:38 UTC

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Parts of CinetPay

Cameroun

Orange Money CM CollectMajor outage
Orange Money CM CashOut (PayOut)Major outage
MTN Money CM CollectOperational
MTN Money CM CashOut (PayOut)Operational
EXPRESSUNION CAMEROUN PAYINOperational

Guinée

MTN Money Guinée CollectMajor outage
Orange Money Guinée CollectMaintenance
Orange Money Guinée CashoutOperational
MTN Money Guinée CashOutOperational

Mali

Orange Money MALI CollectMajor outage
Orange Money ML CashOutMaintenance
MALITEL Money ML CashOutOperational

République Démocratique du Congo

MPESA RDC CollectMaintenance
Orange Money RDC CollectOperational
Orange Money RDC CashOutOperational
MPESA RDC CASHOUTOperational

Other parts

Plateforme de paiementOperational
Plateforme de transfert d'argentOperational
Plateforme de transfert d'unitéOperational
Site internet CinetPayOperational
Plateforme BackOfficeOperational

Côte d'Ivoire

Orange Money CI CollectOperational
MTN Money CI Collect (MOMO PayIn)Operational
Flooz Money CI CollectOperational
MTN Money CI CashOutOperational
Moov Money CI CashOutOperational
Orange CI AirTimeOperational
MTN CI AirTimeOperational
Moov CI AirTimeOperational
DDVA MTNCI COLLECTOperational
ORANGE Money CI CashOutOperational

Burkina Faso

Moov Money BF CollectOperational
Orange Money BF CollectOperational
Orange Money BF CashOutOperational
Moov Money BF CashOutOperational

Sénégal

Orange Money SN CollectOperational
Free Money SN CollectOperational
Orange Money SN CashOutOperational
Free Money SN CashOutOperational
Expresso Money Sénégal CollectOperational
Expresso Money Sénégal CashOutOperational

TOGO

Flooz Money TG CollectOperational
T Money TG CollectOperational
Flooz Money TG CashOutOperational
T Money TG CashOutOperational

Bénin

MTN Money Benin CashOutOperational
MTN Money Benin CollectOperational

Incidents and maintenance

Open incidents

MTN CI PAYOUT (monitoring) Since 11 Jun 2025, 08:47 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details
Orange Cameroun PayIN (investigating) Since 3 Feb 2025, 08:27 UTC. Affects Orange Money CM Collect · Details
Orange Cameroun PayOut (investigating) Since 3 Feb 2025, 08:36 UTC. Affects Orange Money CM CashOut (PayOut) · Details
MTNCM Payout (investigating) Since 3 Feb 2025, 08:37 UTC. Affects MTN Money CM CashOut (PayOut) · Details
MTNGN Collect (investigating) Since 30 Jan 2025, 14:16 UTC. Affects MTN Money Guinée Collect · Details
Orange Mali (investigating) Since 8 Apr 2025, 11:17 UTC. Affects Orange Money MALI Collect · Details
Orange Mali PayOut (investigating) Since 15 Jan 2021, 15:11 UTC. Affects Orange Money ML CashOut · Details
MOOV BF PAYIN (investigating) Since 5 Apr 2022, 08:05 UTC. Affects Moov Money BF Collect · Details
FLOOZ TOGO PAYIN (investigating) Since 10 Aug 2022, 14:31 UTC. Affects Flooz Money TG Collect · Details
MTN CI PAYIN (identified) Since 16 May 2024, 11:41 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details

Outage history

Last 9030 days

0.00% of the time without a reported outage, since 6 Nov

Of the last 90 days, 2 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

6 Nov, 17:51 UTC

Partial outage

going on, 1 d 2 h

4 of 47 parts affected: Cameroun / Orange Money CM Collect, Cameroun / Orange Money CM CashOut (PayOut), Guinée / MTN Money Guinée Collect and 1 more

What can I try?

Having trouble with CinetPay?

Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is CinetPay down, or is it just me?

CinetPay itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official CinetPay status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Payments and shops

Each card shows that service's own status, not CinetPay's. A problem listed here does not mean CinetPay has one.

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CybersourcePayments and shopsPartial outageTheir status page: Open incident: Decision Manager Service DisruptionView status Report a problem
ParposPayments and shopsPartial outageTheir status page: Open incident: PAR POS Status - PAR Pay: Holiday Change Freeze 2026View status Report a problem
PaysafePayments and shopsPartial outageTheir status page: 1 of 138 parts affected: PagoEfectivo / GMoneyView status Report a problem
BitPayPayments and shopsPartial outageTheir status page: 10 of 48 parts affected: Bitpay.com / Bitpay HealthCheck (Sandbox), Payments / API…View status Report a problem
CodapaymentsPayments and shopsPartial outageTheir status page: 22 of 288 parts affected: Argentina / Mercado Pago, Bangladesh / bKash, Bangladesh /…View status Report a problem
EwayPayments and shopsPartial outageTheir status page: 2 of 12 parts affected: Eway Sandbox, Eway Phone PaymentsView status Report a problem
FedaPayPayments and shopsPartial outageTheir status page: 21 of 44 parts affected: Moyens de paiement pour la Collecte / Orange Sénégal, Moyens de…View status Report a problem
FlutterwavePayments and shopsPartial outageTheir status page: 1 of 26 parts affected: Flutterwave for Business / DashboardView status Report a problem

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