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Is Bureau down in Gibraltar?

Bureau has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 10 min ago Our checks: loads from 35 of 35 places

3 open incidents: Aadhaar OKYC Send OTP, PAN Search - from Phone and 1 more

Partial outage reported by Bureau 3 of 183 parts affected: Phone Insights / PAN Search - from Phone, DigiLocker Verification - Advanced / 4. Get Document Links, Aadhaar Offline KYC (OKYC) / Aadhaar OKYC - Send OTP. Going on for 4 d 12 h. Updated 7 Nov, 20:28 UTC, 10 min ago · Official status page
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Known issues (from Bureau's status page)

Incidents

  • Aadhaar OKYC Send OTP (investigating, major impact) Since 23 Sep 2026, 20:17 UTC. Affects Aadhaar OKYC - Send OTP · Details
  • PAN Search - from Phone (investigating, minor impact) Since 23 Oct, 22:37 UTC. Affects PAN Search - from Phone · Details
  • DigiLocker - All Documents - 4. Get Document Links (investigating, minor impact) Since 13 Sep 2026, 17:22 UTC. Affects 4. Get Document Links · Details

In Bureau's own words, as we read them every 15 minutes, last 10 min ago. Read Bureau's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Status page: partial outage, 3 Nov, 08:38 to now 024 00:0006:0012:0018:00 20:45-21:00 UTC: 35 of 35 places loaded it, typical 131 to 145 ms21:00-21:05 UTC: 17 of 17 places loaded it, typical 210 ms21:05-21:10 UTC: 28 of 28 places loaded it, typical 130 ms21:10-21:15 UTC: 35 of 35 places loaded it, typical 150 ms21:15-21:20 UTC: 32 of 32 places loaded it, typical 136 ms21:20-21:25 UTC: 35 of 35 places loaded it, typical 141 ms21:25-21:30 UTC: 19 of 19 places loaded it, typical 136 ms21:30-21:45 UTC: 35 of 35 places loaded it, typical 130 to 135 ms21:45-21:50 UTC: 30 of 30 places loaded it, typical 157 ms21:50-21:55 UTC: 19 of 19 places loaded it, typical 149 ms21:55-22:05 UTC: 35 of 35 places loaded it, typical 126 to 134 ms22:05-22:10 UTC: 26 of 26 places loaded it, typical 134 ms22:10-09:15 UTC: 35 of 35 places loaded it, typical 117 to 174 ms09:15-09:20 UTC: 32 of 32 places loaded it, typical 133 ms09:20-12:50 UTC: 35 of 35 places loaded it, typical 118 to 157 ms12:50-12:55 UTC: 33 of 33 places loaded it, typical 140 ms12:55-20:35 UTC: 35 of 35 places loaded it, typical 114 to 153 ms20:35-20:40 UTC: 13 of 13 places loaded it, typical 122 ms Typical response time of the places that loaded it, at most 210 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Bureau's status page showed a partial outage, a major outage, as we read it every 15 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded bureau.id in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Gibraltar only.

Latest checks, 20:35-20:40 UTC: 13 of 13 places loaded it, typical 122 ms.

Report totals as of 7 Nov, 20:38 UTC

Report a problem with Bureau

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Gibraltar

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Our own checks of bureau.id

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Singapore: loaded in 74 ms Tel Aviv: loaded in 316 ms Madrid: loaded in 142 ms Port Louis: loaded in 374 ms New York: loaded in 105 ms Tokyo: loaded in 122 ms Cape Town: loaded in 88 ms Seoul: loaded in 122 ms Delhi: loaded in 158 ms Portsmouth: loaded in 111 ms Dallas: loaded in 239 ms Mumbai: loaded in 90 ms Amsterdam: loaded in 102 ms New Jersey: loaded in 108 ms Sydney: loaded in 87 ms Osaka: loaded in 102 ms São Paulo: loaded in 74 ms Doha: loaded in 285 ms Santiago: loaded in 266 ms Atlanta: loaded in 119 ms Los Angeles: loaded in 221 ms Hong Kong: loaded in 215 ms Toronto: loaded in 112 ms Hamina: loaded in 210 ms Frankfurt: loaded in 83 ms Warsaw: loaded in 152 ms Querétaro: loaded in 284 ms Johannesburg: loaded in 202 ms Jakarta: loaded in 137 ms London: loaded in 112 ms Seattle: loaded in 94 ms Melbourne: loaded in 129 ms St. Louis: loaded in 304 ms Bangalore: loaded in 146 ms Lauterbourg: loaded in 126 ms
  • SingaporeReachable74 ms, just now
  • Tel AvivReachable316 ms, just now
  • MadridReachable142 ms, just now
  • Port LouisReachable374 ms, just now
  • New YorkReachable105 ms, just now
  • TokyoReachable122 ms, just now
  • Cape TownReachable88 ms, just now
  • SeoulReachable122 ms, just now
  • DelhiReachable158 ms, just now
  • PortsmouthReachable111 ms, just now
  • DallasReachable239 ms, just now
  • MumbaiReachable90 ms, 1 min ago
  • AmsterdamReachable102 ms, 1 min ago
  • New JerseyReachable108 ms, 4 min ago
  • SydneyReachable87 ms, 4 min ago
  • OsakaReachable102 ms, 4 min ago
  • São PauloReachable74 ms, 4 min ago
  • DohaReachable285 ms, 4 min ago
  • SantiagoReachable266 ms, 4 min ago
  • AtlantaReachable119 ms, 4 min ago
  • Los AngelesReachable221 ms, 4 min ago
  • Hong KongReachable215 ms, 5 min ago
  • TorontoReachable112 ms, 5 min ago
  • HaminaReachable210 ms, 5 min ago
  • FrankfurtReachable83 ms, 5 min ago
  • WarsawReachable152 ms, 5 min ago
  • QuerétaroReachable284 ms, 5 min ago
  • JohannesburgReachable202 ms, 5 min ago
  • JakartaReachable137 ms, 5 min ago
  • LondonReachable112 ms, 5 min ago
  • SeattleReachable94 ms, 5 min ago
  • MelbourneReachable129 ms, 5 min ago
  • St. LouisReachable304 ms, 5 min ago
  • BangaloreReachable146 ms, 5 min ago
  • LauterbourgReachable126 ms, 6 min ago

This is separate from the status page: we request bureau.id and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Bureau

Aadhaar Offline KYC (OKYC)

  • Aadhaar OKYC - Send OTPMajor outage

Phone Insights

  • PAN Search - from PhoneDegraded

DigiLocker Verification - Advanced

  • 4. Get Document LinksDegraded

180 other parts are working.

Incidents and maintenance

Open incidents

  • Aadhaar OKYC Send OTP (investigating) Since 23 Sep 2026, 20:17 UTC. Affects Aadhaar OKYC - Send OTP · Details
  • PAN Search - from Phone (investigating) Since 23 Oct, 22:37 UTC. Affects PAN Search - from Phone · Details
  • DigiLocker - All Documents - 4. Get Document Links (investigating) Since 13 Sep 2026, 17:22 UTC. Affects 4. Get Document Links · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

3 Nov, 08:38 UTCPartial outagegoing on, 4 d 12 h3 of 183 parts affected: Phone Insights / PAN Search - from Phone, DigiLocker Verification - Advanced / 4. Get Document Links, Aadhaar Offline KYC (OKYC) / Aadhaar OKYC - Send OTP
What can I try?

Having trouble with Bureau?

  1. Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Bureau down, or is it just me?

Bureau itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Bureau status page and load bureau.id from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Identity and login

Each card shows that service's own status, not Bureau's. A problem listed here does not mean Bureau has one.

See the live outage feed for Gibraltar · Find another service