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Is Weareplanet down in Spain?

Weareplanet has problems

Spain No reports in the last hour checked 15 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 4 d 5 h. Updated 7 Nov, 18:55 UTC, 15 min ago · Official status page
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Reports from people in Spain

Last 24 hours · Spain · times in UTC

0 reports

No community reports in the last 24 hours from Spain. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 19:09 UTC

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Spain

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Spain. The report chart above is filtered to Spain.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

São Paulo: loaded in 1963 ms Bangalore: loaded in 1321 ms Seattle: loaded in 1481 ms Los Angeles: loaded in 1924 ms Osaka: loaded in 1879 ms Tokyo: loaded in 2798 ms Hamina: loaded in 637 ms Johannesburg: loaded in 1862 ms Hong Kong: loaded in 2410 ms Tel Aviv: loaded in 848 ms Santiago: loaded in 1764 ms London: loaded in 168 ms New Jersey: loaded in 882 ms Amsterdam: loaded in 213 ms Seoul: loaded in 2492 ms Mumbai: loaded in 1474 ms Atlanta: loaded in 728 ms Jakarta: loaded in 2068 ms Port Louis: loaded in 2660 ms Singapore: loaded in 1801 ms Sydney: loaded in 2963 ms Querétaro: loaded in 1245 ms Delhi: loaded in 1896 ms Lauterbourg: loaded in 572 ms Toronto: loaded in 1006 ms Doha: loaded in 2016 ms Dallas: loaded in 1250 ms New York: loaded in 2610 ms Frankfurt: loaded in 276 ms Warsaw: loaded in 326 ms Madrid: loaded in 350 ms Cape Town: loaded in 2129 ms Melbourne: loaded in 2732 ms Portsmouth: loaded in 1742 ms St. Louis: loaded in 1163 ms
  • São PauloReachable1963 ms, just now
  • BangaloreReachable1321 ms, just now
  • SeattleReachable1481 ms, just now
  • Los AngelesReachable1924 ms, just now
  • OsakaReachable1879 ms, just now
  • TokyoReachable2798 ms, just now
  • HaminaReachable637 ms, just now
  • JohannesburgReachable1862 ms, just now
  • Hong KongReachable2410 ms, just now
  • Tel AvivReachable848 ms, just now
  • SantiagoReachable1764 ms, just now
  • LondonReachable168 ms, just now
  • New JerseyReachable882 ms, 4 min ago
  • AmsterdamReachable213 ms, 4 min ago
  • SeoulReachable2492 ms, 4 min ago
  • MumbaiReachable1474 ms, 4 min ago
  • AtlantaReachable728 ms, 4 min ago
  • JakartaReachable2068 ms, 4 min ago
  • Port LouisReachable2660 ms, 4 min ago
  • SingaporeReachable1801 ms, 4 min ago
  • SydneyReachable2963 ms, 4 min ago
  • QuerétaroReachable1245 ms, 4 min ago
  • DelhiReachable1896 ms, 4 min ago
  • LauterbourgReachable572 ms, 4 min ago
  • TorontoReachable1006 ms, 5 min ago
  • DohaReachable2016 ms, 5 min ago
  • DallasReachable1250 ms, 5 min ago
  • New YorkReachable2610 ms, 5 min ago
  • FrankfurtReachable276 ms, 5 min ago
  • WarsawReachable326 ms, 5 min ago
  • MadridReachable350 ms, 5 min ago
  • Cape TownReachable2129 ms, 5 min ago
  • MelbourneReachable2732 ms, 5 min ago
  • PortsmouthReachable1742 ms, 5 min ago
  • St. LouisReachable1163 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.43% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (10,007 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 00:0006:0012:0018:00 0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 107 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 69 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 4 d 5 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Spain and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for Spain · Find another service