by HonkWatch

Is Weareplanet down in Germany?

Weareplanet has problems

Germany No reports in the last hour checked 3 min ago
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 20 h. Updated 7 Nov, 09:32 UTC, 3 min ago · Official status page
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Reports from people in Germany

Last 24 hours · Germany · times in UTC

0 reports

No community reports in the last 24 hours from Germany. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:35 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Germany

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Germany. The report chart above is filtered to Germany.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Atlanta: loaded in 706 ms Port Louis: loaded in 2684 ms Singapore: loaded in 2026 ms Lauterbourg: loaded in 385 ms Sydney: loaded in 2724 ms Querétaro: loaded in 1298 ms Delhi: loaded in 1898 ms Toronto: loaded in 967 ms Doha: loaded in 2259 ms Dallas: loaded in 1073 ms Cape Town: loaded in 1754 ms Portsmouth: loaded in 1749 ms Melbourne: loaded in 2731 ms Frankfurt: loaded in 332 ms Warsaw: loaded in 321 ms Madrid: loaded in 395 ms New York: loaded in 623 ms St. Louis: loaded in 1360 ms São Paulo: loaded in 1966 ms Seattle: loaded in 1466 ms Osaka: loaded in 1855 ms Bangalore: loaded in 1337 ms Los Angeles: loaded in 1771 ms Tokyo: loaded in 2955 ms Johannesburg: loaded in 1840 ms Hamina: loaded in 622 ms Hong Kong: loaded in 2289 ms London: loaded in 199 ms Tel Aviv: loaded in 845 ms Santiago: loaded in 1761 ms Amsterdam: loaded in 210 ms New Jersey: loaded in 1112 ms Mumbai: loaded in 1461 ms Jakarta: loaded in 1998 ms Seoul: loaded in 2506 ms
  • AtlantaReachable706 ms, just now
  • Port LouisReachable2684 ms, just now
  • SingaporeReachable2026 ms, just now
  • LauterbourgReachable385 ms, just now
  • SydneyReachable2724 ms, just now
  • QuerétaroReachable1298 ms, just now
  • DelhiReachable1898 ms, just now
  • TorontoReachable967 ms, just now
  • DohaReachable2259 ms, just now
  • DallasReachable1073 ms, just now
  • Cape TownReachable1754 ms, just now
  • PortsmouthReachable1749 ms, just now
  • MelbourneReachable2731 ms, just now
  • FrankfurtReachable332 ms, just now
  • WarsawReachable321 ms, just now
  • MadridReachable395 ms, just now
  • New YorkReachable623 ms, just now
  • St. LouisReachable1360 ms, just now
  • São PauloReachable1966 ms, 1 min ago
  • SeattleReachable1466 ms, 1 min ago
  • OsakaReachable1855 ms, 1 min ago
  • BangaloreReachable1337 ms, 1 min ago
  • Los AngelesReachable1771 ms, 1 min ago
  • TokyoReachable2955 ms, 1 min ago
  • JohannesburgReachable1840 ms, 1 min ago
  • HaminaReachable622 ms, 1 min ago
  • Hong KongReachable2289 ms, 2 min ago
  • LondonReachable199 ms, 2 min ago
  • Tel AvivReachable845 ms, 2 min ago
  • SantiagoReachable1761 ms, 2 min ago
  • AmsterdamReachable210 ms, 5 min ago
  • New JerseyReachable1112 ms, 5 min ago
  • MumbaiReachable1461 ms, 5 min ago
  • JakartaReachable1998 ms, 5 min ago
  • SeoulReachable2506 ms, 5 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.85% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,552 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 18 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 20 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Germany and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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