by HonkWatch

Is Weareplanet down in Burkina Faso?

Weareplanet has problems

Burkina Faso No reports in the last hour checked just now
Partial outage reported by Weareplanet 1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO. Going on for 3 d 20 h. Updated 7 Nov, 09:32 UTC, just now · Official status page
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Reports from people in Burkina Faso

Last 24 hours · Burkina Faso · times in UTC

0 reports

No community reports in the last 24 hours from Burkina Faso. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 09:33 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Burkina Faso

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Burkina Faso. The report chart above is filtered to Burkina Faso.

Our own checks of weareplanet.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Amsterdam: loaded in 210 ms New Jersey: loaded in 1112 ms Mumbai: loaded in 1461 ms Jakarta: loaded in 1998 ms Seoul: loaded in 2506 ms Atlanta: loaded in 724 ms Port Louis: loaded in 2862 ms Singapore: loaded in 2078 ms Delhi: loaded in 1876 ms Sydney: loaded in 2693 ms Querétaro: loaded in 1266 ms Toronto: loaded in 964 ms Doha: loaded in 2243 ms Dallas: loaded in 2231 ms Cape Town: loaded in 2071 ms Portsmouth: loaded in 230 ms Melbourne: loaded in 2752 ms Warsaw: loaded in 320 ms Frankfurt: loaded in 298 ms Madrid: loaded in 352 ms New York: loaded in 625 ms St. Louis: loaded in 1372 ms Lauterbourg: loaded in 357 ms São Paulo: loaded in 1953 ms Seattle: loaded in 1454 ms Bangalore: loaded in 1317 ms Osaka: loaded in 1881 ms Los Angeles: loaded in 2316 ms Tokyo: loaded in 2716 ms Johannesburg: loaded in 1879 ms Hamina: loaded in 582 ms Hong Kong: loaded in 2113 ms London: loaded in 183 ms Tel Aviv: loaded in 861 ms Santiago: loaded in 1762 ms
  • AmsterdamReachable210 ms, 3 min ago
  • New JerseyReachable1112 ms, 3 min ago
  • MumbaiReachable1461 ms, 3 min ago
  • JakartaReachable1998 ms, 3 min ago
  • SeoulReachable2506 ms, 3 min ago
  • AtlantaReachable724 ms, 3 min ago
  • Port LouisReachable2862 ms, 3 min ago
  • SingaporeReachable2078 ms, 3 min ago
  • DelhiReachable1876 ms, 3 min ago
  • SydneyReachable2693 ms, 3 min ago
  • QuerétaroReachable1266 ms, 3 min ago
  • TorontoReachable964 ms, 3 min ago
  • DohaReachable2243 ms, 3 min ago
  • DallasReachable2231 ms, 3 min ago
  • Cape TownReachable2071 ms, 3 min ago
  • PortsmouthReachable230 ms, 3 min ago
  • MelbourneReachable2752 ms, 3 min ago
  • WarsawReachable320 ms, 3 min ago
  • FrankfurtReachable298 ms, 3 min ago
  • MadridReachable352 ms, 4 min ago
  • New YorkReachable625 ms, 4 min ago
  • St. LouisReachable1372 ms, 4 min ago
  • LauterbourgReachable357 ms, 4 min ago
  • São PauloReachable1953 ms, 4 min ago
  • SeattleReachable1454 ms, 4 min ago
  • BangaloreReachable1317 ms, 4 min ago
  • OsakaReachable1881 ms, 4 min ago
  • Los AngelesReachable2316 ms, 4 min ago
  • TokyoReachable2716 ms, 4 min ago
  • JohannesburgReachable1879 ms, 4 min ago
  • HaminaReachable582 ms, 4 min ago
  • Hong KongReachable2113 ms, 4 min ago
  • LondonReachable183 ms, 4 min ago
  • Tel AvivReachable861 ms, 4 min ago
  • SantiagoReachable1762 ms, 4 min ago

This is separate from the status page: we request weareplanet.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Weareplanet

weareplanet

Planet Tax-Free Refund Services/Solutions

  • France - PABLOPartial outage

164 other parts are working.

Incidents and maintenance

Open incidents

  • IM-283 | Planet Tax-Free Service Disruption - PABLO | External to Planet (monitoring) Since 3 Nov, 13:11 UTC. Affects France - PABLO · Details

Maintenance

  • Maintenance Notification | PSM-633307 | Datatrans Payment Gateway - Production Environment (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Datatrans Payment Gateway, Datatrans Payment Gateway (Planet-Acquired Customers) · Details
  • Maintenance Notification | PSM-633307 | Planet Tax-Free Europe | Network Maintenance (planned) 10 Nov, 00:00 UTC to 10 Nov, 04:00 UTC. Affects Planet Tax-Free - Europe · Details
  • Maintenance Notification | PSM-648100 | Planet eCommerce Gateway – Visa 3D Secure Certificate Renewal (planned) 10 Nov, 03:30 UTC to 10 Nov, 05:30 UTC. Affects 3D Secure (3DS) · Details
  • Maintenance Notification | CHANGE-341 | Planet Gateways Network Maintenance | The Americas (planned) 10 Nov, 08:30 UTC to 10 Nov, 11:30 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance (planned) 11 Nov, 03:00 UTC to 11 Nov, 05:00 UTC. Affects Payment Gateway Web2Pay General, Planet Card Present Gateway - EMEA · Details
  • Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas (planned) 12 Nov, 03:00 UTC to 12 Nov, 07:00 UTC. Affects Planet Card Present Gateway - The Americas, Payment Gateway Web2Pay US · Details
  • Maintenance Notification | PSM-650988 | Web2Pay Release Maintenance (planned) 12 Nov, 06:00 UTC to 12 Nov, 09:00 UTC. Affects Payment Gateway Web2Pay General, Payment Gateway Web2Pay US, Payment Gateway Web2Pay WB · Details
  • Maintenance Notification | PSM-651099 | 3CPortal New Version Release (planned) 16 Nov, 18:00 UTC to 16 Nov, 20:00 UTC. Affects Portal - 3C Portal · Details
  • Maintenance Notification | CHANGE-64 | MAS Version Release (planned) 17 Nov, 10:00 UTC to 17 Nov, 11:00 UTC. Affects Merchant Accounting System - MAS Portal - MWEB, Merchant Accounting System - MAS Portal - PWEB FIFP · Details
  • Maintenance Notification | PHOST System Maintenance | AP, HK & PE Regions (planned) 17 Nov, 15:00 UTC to 17 Nov, 18:00 UTC. Affects Planet Acquiring Host - Hong Kong, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD · Details
Outage history

Last 9030 days

4.85% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of weareplanet.com that failed (9,555 checks). Shaded: when Weareplanet's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 98 checks failed0% of 102 checks failed0% of 98 checks failed0% of 103 checks failed0% of 107 checks failed0% of 85 checks failed0% of 81 checks failed0% of 105 checks failed1% of 94 checks failed0% of 103 checks failed0% of 104 checks failed1% of 94 checks failed0% of 79 checks failed0% of 88 checks failed0% of 94 checks failed0% of 98 checks failed0% of 93 checks failed0% of 94 checks failed0% of 98 checks failed0% of 104 checks failed0% of 90 checks failed0% of 87 checks failed0% of 79 checks failed0% of 101 checks failed0% of 79 checks failed0% of 88 checks failed0% of 77 checks failed0% of 94 checks failed0% of 98 checks failed0% of 112 checks failed0% of 97 checks failed0% of 99 checks failed0% of 102 checks failed0% of 82 checks failed0% of 88 checks failed0% of 114 checks failed0% of 90 checks failed0% of 90 checks failed0% of 114 checks failed0% of 109 checks failed0% of 83 checks failed0% of 96 checks failed0% of 108 checks failed0% of 104 checks failed0% of 105 checks failed0% of 85 checks failed0% of 100 checks failed0% of 114 checks failed0% of 97 checks failed0% of 105 checks failed0% of 96 checks failed0% of 114 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 21 checks failed

Recent problems

3 Nov, 13:16 UTCPartial outagegoing on, 3 d 20 h1 of 165 parts affected: Planet Tax-Free Refund Services/Solutions / France - PABLO
What can I try?

Having trouble with Weareplanet?

  1. Compare reports from Burkina Faso and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Weareplanet down, or is it just me?

Weareplanet itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Weareplanet status page and load weareplanet.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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