by HonkWatch

Is Puzzel down?

No. Puzzel is working. Updated 2 Nov, 17:05 UTC, just now · Official status page No problems recorded since 2 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of Puzzel

Products

  • Case ManagementOperational
  • Contact CentreOperational
  • WFMOperational
  • Sales Intelligence (S2)Operational
  • Virtual Agents (SupWiz)Operational
  • Conversational IntelligenceOperational

Voice Channel Regions

  • SoftphoneOperational
  • Voice NorwayOperational
  • Voice UKOperational
  • Voice DenmarkOperational
  • Voice SwedenOperational
  • Voice FinlandOperational
  • Voice NetherlandOperational

Additional Services

  • Messaging (SMS)Operational
  • Mobile PaymentOperational
  • Puzzel HelpcentreOperational
  • Raw DataOperational
  • VerintOperational
  • Co-PilotOperational

Incidents and maintenance

Maintenance

  • Puzzel Maintenance - Tuesday 03/11/2026 (planned) 3 Nov, 20:00 UTC to 4 Nov, 00:00 UTC. Affects Products, Voice Channel Regions, Additional Services, Case Management and 10 more

Recent problems

No problems recorded since 2 Nov 2026.

Alert me when Puzzel is down

HonkWatch watches the Puzzel status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

Start free Log in

More in Customer support

Questions

Is Puzzel down, or is it just me?

The Puzzel status page reports no problem. If it isn't working for you, the cause is more likely near you: your network, your browser, or a problem only in your area. Try another network or device.

How do we know?

We read the official Puzzel status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Puzzel status page. HonkWatch also checks websites from 24 cities.

← All services