by HonkWatch

Is Twilio Flex down?

Yes, Twilio Flex has a partial outage. 6 of 172 parts affected: CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC, CARRIER NETWORK / Voice, Europe and 3 more. Going on for 6 h 15 min. Updated 2 Nov, 15:16 UTC, 2 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Our own checks of twilio.com

Every 5 minutes, from our probes

Our checks from 9 cities: all fine.

  • St. LouisReachable276 ms, just now
  • SingaporeReachable1402 ms, just now
  • PortsmouthReachable403 ms, just now
  • MelbourneReachable2616 ms, 6 min ago
  • Tel AvivReachable621 ms, 6 min ago
  • SeoulReachable2631 ms, 6 min ago
  • SeattleReachable349 ms, 11 min ago
  • TokyoReachable785 ms, 11 min ago
  • JohannesburgReachable1034 ms, 11 min ago
  • HaminaReachable565 ms, 16 min ago
  • New YorkReachable74 ms, 16 min ago
  • São PauloReachable582 ms, 16 min ago
  • New JerseyReachable146 ms, 21 min ago
  • Hong KongReachable915 ms, 21 min ago
  • MumbaiReachable831 ms, 21 min ago
  • Cape TownReachable1673 ms, 26 min ago
  • SydneyReachable1244 ms, 26 min ago
  • DohaReachable1514 ms, 26 min ago
  • Los AngelesReachable729 ms, 31 min ago
  • LauterbourgReachable599 ms, 31 min ago
  • DelhiReachable1141 ms, 31 min ago
  • JakartaReachable1069 ms, 36 min ago
  • DallasReachable509 ms, 36 min ago
  • TorontoReachable188 ms, 36 min ago

This is separate from the status page: we load twilio.com the way a visitor would and note whether it answers.

Parts of Twilio Flex

Twilio

CARRIER NETWORK

  • Voice, APACDegraded
  • MMS, APACDegraded
  • Voice, EuropeDegraded
  • Verify Silent Network AuthDegraded
  • Lookup Line Type Intelligence [Legacy API]Degraded

PROGRAMMABLE MESSAGING

  • RCS MessagingDegraded

166 other parts are working.

Incidents and maintenance

Open incidents

  • Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (identified) Since 26 Oct, 13:09 UTC. Affects Voice, Europe · Details
  • Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (identified) Since 2 Nov, 05:41 UTC. Affects Voice, APAC · Details
  • Silent Network Authentication (SNA) Missing Redirects in Indonesia (identified) Since 2 Nov, 06:54 UTC. Affects Verify Silent Network Auth · Details
  • Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (monitoring) Since 28 Oct, 12:14 UTC. Affects Verify Silent Network Auth · Details
  • Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand (identified) Since 12 Oct, 11:53 UTC. Affects Voice, APAC · Details
  • MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (monitoring) Since 27 Oct, 21:31 UTC. Affects MMS Long Code, North America, MMS Long Code, North America · Details

Maintenance

  • Singapore SMS Carrier Maintenance - Singtel (planned) 2 Nov, 17:00 UTC to 2 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS Carrier Partner Maintenance (planned) 2 Nov, 19:00 UTC to 3 Nov, 01:01 UTC. Affects SMS, Latin America, SMS, APAC, SMS, Middle East & Africa · Details
  • Russia SMS Carrier Maintenance - MegaFon (planned) 2 Nov, 20:00 UTC to 3 Nov, 00:00 UTC. Affects SMS, Europe · Details
  • Russia SMS Carrier Maintenance - Tele2 (planned) 2 Nov, 20:00 UTC to 1 Dec, 00:00 UTC. Affects SMS, Europe · Details
  • Qatar SMS Carrier Maintenance - Vodafone (planned) 2 Nov, 21:00 UTC to 3 Nov, 03:00 UTC. Affects SMS, Middle East & Africa · Details
  • Mexico SMS Carrier Maintenance - AT&T (planned) 3 Nov, 06:00 UTC to 3 Nov, 12:00 UTC. Affects SMS, Latin America · Details
  • United States SMS Carrier Partner Maintenance (planned) 3 Nov, 08:00 UTC to 3 Nov, 09:00 UTC. Affects SMS Short Code, North America · Details
  • Malaysia SMS Carrier Maintenance - Celcom (planned) 3 Nov, 18:00 UTC to 3 Nov, 19:45 UTC. Affects SMS, APAC · Details
  • Malaysia SMS Carrier Maintenance - Celcom and DiGi (planned) 3 Nov, 18:00 UTC to 3 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS Carrier Partner Maintenance (planned) 4 Nov, 03:00 UTC to 4 Nov, 03:30 UTC. Affects SMS, APAC, SMS, Middle East & Africa · Details

Recent problems

2 Nov, 09:03 UTCPartial outagegoing on, 6 h 15 min6 of 172 parts affected: CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC, CARRIER NETWORK / Voice, Europe and 3 more

Alert me when Twilio Flex is down

HonkWatch watches the Twilio Flex status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Twilio Flex down, or is it just me?

Twilio Flex itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Twilio Flex status page and load twilio.com from our own probes in several cities. We don't guess from social media posts or reports.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Twilio Flex status page. HonkWatch also checks websites from 24 cities.

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