by HonkWatch

Is Pressganey down?

Yes, Pressganey has a partial outage. 1 of 37 parts affected: Brand Experience / Reputation. Going on for 5 h 44 min. Updated 3 Nov, 14:01 UTC, 15 min ago · Official status page
Having trouble with Pressganey?

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Pressganey's status page reported a problem. We don't collect user reports.

0%50%100%

Parts of Pressganey

Press Ganey

Brand Experience

  • ReputationDegraded
  • CampaignsOperational
  • DataManagerOperational
  • DirectoriesOperational
  • ListingsOperational
  • Review PublishingOperational
  • TransparencyOperational

Safety & High Reliability

  • High Reliability PlatformOperational

Clinical Excellence

  • NDNQIOperational
  • Nursing ExcellenceOperational
  • Quality PerformerOperational

Member Experience

  • Client Service CenterOperational
  • Experience ExplorerOperational
  • SPH Analytics Client PortalOperational
  • SPH Analytics Edge PerceptionOperational
  • SPH Analytics HRA HubOperational
  • SPH Analytics Upload ToolOperational
  • HX DashboardsOperational

HX Platform

  • HX Action Management for PXOperational
  • HX FoundationsOperational
  • Patient JourneyOperational
  • Community AdvisorOperational

Employee Experience

  • Employee Experience DashboardsOperational
  • Action PlannerOperational

HL7 Interface

  • HL7 InterfaceOperational

Patient Experience

  • iRoundOperational
  • NarrativeDxOperational
  • PGFusionOperational
  • PGFusion DashboardsOperational
  • PGFusion Query ToolOperational
  • Post-Discharge CallsOperational
  • User Access ManagementOperational
  • PGFusion - Survey UtilitiesOperational
  • PGFusion - Completed SurveysOperational
  • PGFusion - NPS DashboardOperational
  • eSurvey WebsiteOperational

Other parts

  • CrowdsourcingOperational

Incidents and maintenance

Open incidents

  • Consumer Experience - DocSpot Listings and Reputation Issue (monitoring) Since 11 Mar 2026, 15:46 UTC. Affects Listings, Reputation · Details
  • Ongoing Bing Data Concerns (identified) Since 3 Jun 2026, 14:00 UTC. Affects Listings · Details

Maintenance

  • Scheduled Maintenance - Thursday, November 12th at 8 pm EST (planned) 13 Nov, 01:00 UTC to 13 Nov, 03:00 UTC. Affects NDNQI, Campaigns, HX Action Management for PX, Employee Experience Dashboards and 21 more · Details
  • PGFusion Scheduled Maintenance December 3rd 8:00 PM ET (planned) 4 Dec, 01:00 UTC to 4 Dec, 03:00 UTC. Affects PGFusion, PGFusion Dashboards, PGFusion Query Tool, User Access Management and 3 more · Details
  • iRound Monthly System Maintenance - December 5th (planned) 5 Dec 2026, 23:00 UTC to 6 Dec 2026, 03:00 UTC. Affects iRound · Details

Recent problems

3 Nov, 08:33 UTCPartial outagegoing on, 5 h 44 min1 of 37 parts affected: Brand Experience / Reputation

Alert me when Pressganey is down

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Questions

Is Pressganey down, or is it just me?

Pressganey itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Pressganey status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Pressganey status page. HonkWatch also checks websites from 34 cities.

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