Is Jumio down?
No problems reported with Jumio right now
Reports from people
Last 24 hours · Worldwide · times in UTC
No community reports in the last 24 hours. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
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Where this status comes from
Provider updates and website checks
Where Jumio is affected
From Jumio's own status pageAll 1 places Jumio lists are working.
Colours reflect only the places named in this service's updates.
Parts of Jumio
JumioUS data center
- Identity Verification APIOperational
- Identity Verification WebOperational
- Identity Verification SDKOperational
- Identity Verification ProcessingOperational
- AuthenticationOperational
- Doc ProofOperational
- Doc Proof ProcessingOperational
- Retrieval APIOperational
- CallbackOperational
- Jumio PortalOperational
- FastfillOperational
- AML ScreeningOperational
EU data center
- Identity Verification APIOperational
- Identity Verification WebOperational
- Identity Verification SDKOperational
- Identity Verification ProcessingOperational
- AuthenticationOperational
- Doc ProofOperational
- Doc Proof ProcessingOperational
- Retrieval APIOperational
- CallbackOperational
- Jumio PortalOperational
- FastfillOperational
- AML ScreeningOperational
SGP data center
- Identity Verification APIOperational
- Identity Verification WebOperational
- Identity Verification SDKOperational
- Identity Verification ProcessingOperational
- AuthenticationOperational
- Doc ProofOperational
- Doc Proof ProcessingOperational
- Retrieval APIOperational
- CallbackOperational
- Jumio PortalOperational
- FastfillOperational
- AML ScreeningOperational
Third Party Services
- CPF ValidationOperational
- Email CheckOperational
Incidents and maintenance
Maintenance
- Scheduled Maintenance on SGP Data Center on Nov 17, 2026 (planned) 17 Nov, 21:00 UTC to 17 Nov, 22:00 UTC. Affects Identity Verification API, Identity Verification Web, Identity Verification SDK, Identity Verification Processing and 8 more · Details
- Scheduled Maintenance on EU Data Center on Nov 19, 2026 (planned) 19 Nov, 07:00 UTC to 19 Nov, 08:00 UTC. Affects Identity Verification API, Identity Verification Web, Identity Verification SDK, Identity Verification Processing and 8 more · Details
- Scheduled Maintenance on US Data Center on Nov 24, 2026 (planned) 24 Nov, 09:00 UTC to 24 Nov, 10:00 UTC. Affects Identity Verification API, Identity Verification Web, Identity Verification SDK, Identity Verification Processing and 8 more · Details
Outage history
No problems recorded since 6 Nov 2026.
Last 9030 days
Collecting since 6 Nov; the uptime figure shows after the first hour of readingsOf the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 90 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
No problems recorded since 6 Nov 2026.
What can I try?
Having trouble with Jumio?
- Compare reports and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Jumio down, or is it just me?
The Jumio status page reports no problem. This does not rule out problems with sign-in, payments, an app or a local network. Check the community reports above and report your experience.
How do we know?
We read the official Jumio status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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