Is Sumsub down?

Yes, Sumsub has a partial outage. Open incident: Connectivity issues for some users in Vietnam. Going on for 13 h 36 min. Updated 2 Nov, 22:37 UTC, 4 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of Sumsub

Sumsub

EU

APIOperational
MobileSDKOperational
WebSDKOperational

UAE

APIOperational
MobileSDKOperational
WebSDKOperational

SGP

APIOperational
MobileSDKOperational
WebSDKOperational

Other parts

Support SystemsOperational

Incidents and maintenance

Open incidents

Connectivity issues for some users in Vietnam (identified) Since 2 Oct, 20:40 UTC. Affects MobileSDK, WebSDK · Details

Recent problems

2 Nov, 09:04 UTC

Partial outage

going on, 13 h 36 min

Open incident: Connectivity issues for some users in Vietnam

Alert me when Sumsub is down

HonkWatch watches the Sumsub status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Sumsub down, or is it just me?

Sumsub itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Sumsub status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Sumsub status page. HonkWatch also checks websites from 24 cities.

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