Is HelpSpot down?
Last 9030 days
100.00% of the time without a reported outage, since 2 NovOf the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Parts of HelpSpot
- HelpSpot Cloud USOperational
- HelpSpot Cloud EUOperational
- HelpSpot Hosted EmailOperational
AWS Infrastructure
- Third Party: Amazon Web Services → AWS ec2-us-east-1Operational
- Third Party: Amazon Web Services → AWS rds-eu-central-1Operational
- Third Party: Amazon Web Services → AWS s3-eu-central-1Operational
- Third Party: Amazon Web Services → AWS ec2-eu-central-1Operational
- Third Party: Amazon Web Services → AWS rds-us-east-1Operational
Third Party Integrations
- Third Party: OpenAI → APIOperational
- Third Party: Google Workspace → GmailOperational
Incidents and maintenance
No open incidents or planned maintenance.
Recent problems
No problems recorded since 2 Nov 2026.
Alert me when HelpSpot is down
HonkWatch watches the HelpSpot status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.
More in Customer support
Datto RMMCustomer supportPartial outage11 of 391 parts affected: Autotask PSA / Limited Release, Autotask PSA / America East…
Twilio FlexCustomer supportPartial outage6 of 172 parts affected: TWILIO PLATFORM / Billing, CARRIER NETWORK / Voice, APAC…- ConnectWiseCustomer supportPartial outage3 of 204 parts affected: Cloud Backup / All Regions, SaaS Security & Cloud Automation /…
KaseyaCustomer supportPartial outage11 of 391 parts affected: Autotask PSA / Limited Release, Autotask PSA / America East…
SimplesatCustomer supportPartial outageAll 2 parts affected
TOPdeskCustomer supportPartial outageOpen incident: Major - Blank pages, broken lay-out and content only appearing
TeamViewerCustomer supportMaintenanceMaintenance: DEX On-prem Service Pack : 9.2 SP1
NinjaOneCustomer supportMaintenanceMaintenance: Infrastructure Maintenance - EU
AnyDeskCustomer supportWorking
AteraCustomer supportWorking
HelpshiftCustomer supportWorking
HubSpot Service HubCustomer supportWorking
Questions
Is HelpSpot down, or is it just me?
The HelpSpot status page reports no problem. If it isn't working for you, the cause is more likely near you: your network, your browser, or a problem only in your area. Try another network or device.
How do we know?
We read the official HelpSpot status page. We don't guess from social media posts or reports.
How often do we check?
The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Official status from the HelpSpot status page. HonkWatch also checks websites from 24 cities.