Is Sinch down in Tuvalu?
Sinch has problems
1 open incident: Delivery Issue - SMS Verification - China
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Known issues (from Sinch's status page)
Incidents
- Delivery Issue - SMS Verification - China (investigating, minor impact) Since 6 Nov, 05:05 UTC. Affects SMS Verification · Details Latest update (7 Nov, 00:02 UTC): We are continuing to investigate this issue.
Maintenance
- CANCELED - DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12384 (planned) 29 Oct, 05:00 UTC to 29 Oct, 10:00 UTC. Affects SMS 365 Operator RoW, SMS 365 Operator US · Details Latest update (21 Oct, 15:17 UTC): This maintenance is canceled for 10/29/26 05:00 Hrs (GMT) Services :: DI SMS 365 (SMSX) PCR Number :: PCRSDI-12384 Start Date and Time (GMT):: 29th October 2026 05:00 Hrs. End Date and Time (GMT):: 29th October 2026 10:00 Hrs. Impact Mobile Terminating (MT) Traffic : No Impact Mobile Originated (MO)
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - EU (planned) 8 Nov, 05:00 UTC to 8 Nov, 06:00 UTC. Affects Contact Pro - EU (Europe) · Details Latest update (8 Oct, 09:43 UTC): Dear Customer, The Sinch Contact Pro certificate *.cc.sinch.com will be renewed during Sunday November 8th, 2026. Start time: 2026-11-8 (Sunday) 5 AM UTC End time: 2026-11-8 (Sunday) 6 AM UTC During the maintenance window, all voice channels will experience a short disruption, up to 10 minutes. Cust
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AF (planned) 8 Nov, 06:00 UTC to 8 Nov, 07:00 UTC. Affects Contact Pro - AF (South Africa) · Details Latest update (8 Oct, 09:43 UTC): Dear Customer, The Sinch Contact Pro certificate *.cc.sinch.com will be renewed during Sunday November 8th, 2026. Start time: 2026-11-8 (Sunday) 6 AM UTC End time: 2026-11-8 (Sunday) 7 AM UTC During the maintenance window, all voice channels will experience a short disruption, up to 10 minutes. Cust
Show 7 more maintenance windows
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - Americas (planned) 8 Nov, 07:00 UTC to 8 Nov, 08:00 UTC. Affects Contact Pro - NA (North America) · Details Latest update (8 Oct, 09:43 UTC): Dear Customer, The Sinch Contact Pro certificate *.cc.sinch.com will be renewed during Sunday November 8th, 2026. Start time: 2026-11-8 (Sunday) 7 AM UTC End time: 2026-11-8 (Sunday) 8 AM UTC During the maintenance window, all voice channels will experience a short disruption, up to 10 minutes. Cust
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AU (planned) 8 Nov, 08:00 UTC to 8 Nov, 09:00 UTC. Affects Contact Pro - AU (Australia) · Details Latest update (8 Oct, 09:44 UTC): Dear Customer, The Sinch Contact Pro certificate *.cc.sinch.com will be renewed during Sunday November 8th, 2026. Start time: 2026-11-8 (Sunday) 8 AM UTC End time: 2026-11-8 (Sunday) 9 AM UTC During the maintenance window, all voice channels will experience a short disruption, up to 10 minutes. Cust
- DI SMS 365 (MM7) | Operator Services | Application Maintenance || PCR Number #PCRSDI-12424 (planned) 9 Nov, 07:00 UTC to 9 Nov, 11:00 UTC. Affects MM7 (MMS 365) · Details Latest update (6 Nov, 19:39 UTC): Services :: DI SMS 365 (MM7) PCR Number :: PCRSDI-12424 Start Date and Time (GMT):: 9th November 2026 07:00 Hrs. End Date and Time (GMT):: 9th November 2026 11:00 Hrs. Impact Mobile Terminating (MT) Traffic : No Impact Mobile Originated (MO) Traffic : No Impact DR Notification : No Impact Report Man
- External Maintenance - US and Canada (planned) 10 Nov, 03:00 UTC to 10 Nov, 10:00 UTC. Affects SMS - US - 10DLC, MMS - US - 10DLC · Details Latest update (6 Nov, 12:59 UTC): An external supplier has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States Maintenance start time: 2026-11-10 03:00
- External Maintenance - Toll-Free Number Provider (planned) 10 Nov, 05:00 UTC to 10 Nov, 10:00 UTC. Affects SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free · Details Latest update (4 Nov, 07:01 UTC): Our Toll-Free Number Provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed MT/MO traffic towards the United States. Maintenance start time: 2026-11-10 05:00 U
- DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12453 (planned) 10 Nov, 06:00 UTC to 10 Nov, 11:00 UTC. Affects International SMS 365 · Details Latest update (6 Nov, 15:36 UTC): Services: DI SMS 365 (iSMS) PCR Number: PCRSDI-12453 Start Date and Time (GMT) :: 10th November 2026 6:00 Hrs. End Date and Time (GMT) :: 10th November 2026 11:00 Hrs. Impact Mobile Terminating (MT) Traffic: No impact expected. Mobile Originated (MO) Traffic: No impact expected. DR Notification: No
- DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12444 (planned) 10 Nov, 07:00 UTC to 10 Nov, 11:00 UTC. Affects SMS 365 Operator RoW, SMS 365 Operator US · Details Latest update (6 Nov, 19:45 UTC): Services :: DI SMS 365 (SMSx) PCR Number :: PCRSDI-12444 Start Date and Time (GMT):: 10th November 2026 07:00 Hrs. End Date and Time (GMT):: 10th November 2026 11:00 Hrs. Impact: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification: No Impact Descripti
We keep the first 10 of 41 maintenance windows; the rest are on Sinch's status page.
In Sinch's own words, as we read them every 7.5 minutes, last 2 min ago. Read Sinch's status page
Reports from people in Tuvalu
Last 24 hours · Tuvalu · times in UTC
No community reports in the last 24 hours from Tuvalu. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Latest checks, 09:20-21:15 UTC: 35 of 35 places loaded it, typical 79 to 101 ms.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Tuvalu. The report chart above is filtered to Tuvalu.
Our own checks of sinch.com
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- AmsterdamReachable113 ms, 3 min ago
- PortsmouthReachable109 ms, 3 min ago
- OsakaReachable82 ms, 3 min ago
- FrankfurtReachable82 ms, 3 min ago
- St. LouisReachable85 ms, 3 min ago
- BangaloreReachable92 ms, 3 min ago
- JohannesburgReachable66 ms, 3 min ago
- JakartaReachable71 ms, 3 min ago
- Tel AvivReachable76 ms, 3 min ago
- SantiagoReachable82 ms, 3 min ago
- MadridReachable79 ms, 3 min ago
- DohaReachable461 ms, 3 min ago
- Hong KongReachable65 ms, 3 min ago
- MelbourneReachable117 ms, 3 min ago
- SeattleReachable94 ms, 3 min ago
- SingaporeReachable72 ms, 3 min ago
- New YorkReachable77 ms, 4 min ago
- São PauloReachable78 ms, 4 min ago
- SeoulReachable191 ms, 4 min ago
- AtlantaReachable78 ms, 4 min ago
- DelhiReachable63 ms, 4 min ago
- WarsawReachable85 ms, 4 min ago
- SydneyReachable87 ms, 4 min ago
- LauterbourgReachable86 ms, 4 min ago
- Los AngelesReachable179 ms, 4 min ago
- HaminaReachable109 ms, 4 min ago
- TokyoReachable79 ms, 4 min ago
- DallasReachable140 ms, 4 min ago
- QuerétaroReachable78 ms, 4 min ago
- New JerseyReachable198 ms, 4 min ago
- LondonReachable80 ms, 4 min ago
- MumbaiReachable98 ms, 4 min ago
- TorontoReachable70 ms, 4 min ago
- Port LouisReachable269 ms, 4 min ago
- Cape TownReachable173 ms, 5 min ago
This is separate from the status page: we request sinch.com and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of Sinch
SinchVerification
- SMS VerificationDegraded
161 other parts are working.
Incidents and maintenance
Open incidents
- Delivery Issue - SMS Verification - China (investigating) Since 6 Nov, 05:05 UTC. Affects SMS Verification · Details
Maintenance
- CANCELED - DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12384 (planned) 29 Oct, 05:00 UTC to 29 Oct, 10:00 UTC. Affects SMS 365 Operator RoW, SMS 365 Operator US · Details
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - EU (planned) 8 Nov, 05:00 UTC to 8 Nov, 06:00 UTC. Affects Contact Pro - EU (Europe) · Details
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AF (planned) 8 Nov, 06:00 UTC to 8 Nov, 07:00 UTC. Affects Contact Pro - AF (South Africa) · Details
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - Americas (planned) 8 Nov, 07:00 UTC to 8 Nov, 08:00 UTC. Affects Contact Pro - NA (North America) · Details
- Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AU (planned) 8 Nov, 08:00 UTC to 8 Nov, 09:00 UTC. Affects Contact Pro - AU (Australia) · Details
- DI SMS 365 (MM7) | Operator Services | Application Maintenance || PCR Number #PCRSDI-12424 (planned) 9 Nov, 07:00 UTC to 9 Nov, 11:00 UTC. Affects MM7 (MMS 365) · Details
- External Maintenance - US and Canada (planned) 10 Nov, 03:00 UTC to 10 Nov, 10:00 UTC. Affects SMS - US - 10DLC, MMS - US - 10DLC · Details
- External Maintenance - Toll-Free Number Provider (planned) 10 Nov, 05:00 UTC to 10 Nov, 10:00 UTC. Affects SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free · Details
- DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12453 (planned) 10 Nov, 06:00 UTC to 10 Nov, 11:00 UTC. Affects International SMS 365 · Details
- DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12444 (planned) 10 Nov, 07:00 UTC to 10 Nov, 11:00 UTC. Affects SMS 365 Operator RoW, SMS 365 Operator US · Details
Outage history
Last 9030 days
52.08% of the time without a reported outage, since 2 NovOf the last 90 days, 4 had a partial or major outage, 2 had maintenance only and 84 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 6 Nov, 01:02 UTC | Partial outage | going on, 1 d 20 h | 1 of 162 parts affected: Verification / SMS Verification |
| 5 Nov, 10:32 UTC | Partial outage | 4 h 6 min | Open incident: Delivery Issue - France |
| 5 Nov, 02:13 UTC | Partial outage | 39 min | 1 of 162 parts affected: External Connectivity / SMS - EMEA |
| 3 Nov, 20:49 UTC | Partial outage | 2 h 36 min | 1 of 162 parts affected: External Connectivity / SMS - LATAM |
| 3 Nov, 18:35 UTC | Partial outage | 46 min | 1 of 162 parts affected: External Connectivity / SMS - EMEA |
| 3 Nov, 03:41 UTC | Partial outage | 10 h 9 min | 2 of 162 parts affected: External Connectivity / SMS - CA - ShortCode, External Connectivity / SMS - CA - Toll Free |
What can I try?
Having trouble with Sinch?
- Compare reports from Tuvalu and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Sinch down, or is it just me?
Sinch itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Sinch status page and load sinch.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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Each card shows that service's own status, not Sinch's. A problem listed here does not mean Sinch has one.
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