by HonkWatch

Is Cielo down in Tonga?

Cielo has problems

Tonga No reports in the last hour checked 2 min ago
Partial outage reported by Cielo 1 of 16 parts affected: Transacional / Pix. Going on for 25 min. Updated 6 Nov, 22:40 UTC, 2 min ago · Official status page
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Reports from people in Tonga

Last 24 hours · Tonga · times in UTC

0 reports

No community reports in the last 24 hours from Tonga. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 22:42 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Tonga

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Tonga. The report chart above is filtered to Tonga.

Parts of Cielo

Cielo Status Page

Transacional

  • PixDegraded
  • AntifraudeOperational
  • Autorizador DigitalOperational
  • Autorizador FísicoOperational
  • Bandeiras / Emissores / ParceirosOperational
  • CancelamentoOperational
  • e-Commerce - ParceirosOperational
  • e-Commerce - PSPOperational
  • Liquidação Financeira (PagFor)Operational

Canais de Relacionamento

  • App Cielo GestãoOperational
  • Centrais de AtendimentoOperational
  • Salesforce AtendimentoOperational
  • Site CieloOperational

Produtos de Prazo

  • Antecipação de RecebíveisOperational
  • Vendeu, Tá na Conta - D0 (no mesmo dia)Operational
  • Vendeu, Tá na Conta - D1 (no dia seguinte)Operational

Incidents and maintenance

Open incidents

  • Queda na Taxa de conversão de Pagamentos para Pix Bancos e Pix Cielo (identified) Since 6 Nov, 22:15 UTC. Affects Pix · Details
Outage history

Last 9030 days

88.08% of the time without a reported outage, since 2 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Cielo's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%50%100%

Recent problems

6 Nov, 22:17 UTCPartial outagegoing on, 25 min1 of 16 parts affected: Transacional / Pix
5 Nov, 15:01 UTCPartial outage6 h 46 min1 of 16 parts affected: Canais de Relacionamento / Centrais de Atendimento
5 Nov, 11:38 UTCPartial outage1 h 31 min2 of 16 parts affected: Canais de Relacionamento / Centrais de Atendimento, Canais de Relacionamento / Salesforce Atendimento
4 Nov, 11:43 UTCPartial outage2 h 10 min2 of 16 parts affected: Transacional / e-Commerce - PSP, Transacional / Pix
4 Nov, 00:26 UTCPartial outage24 min1 of 16 parts affected: Transacional / Pix
3 Nov, 22:58 UTCPartial outage8 min2 of 16 parts affected: Transacional / Bandeiras / Emissores / Parceiros, Transacional / Pix
3 Nov, 12:44 UTCPartial outage1 h 2 min2 of 16 parts affected: Transacional / Bandeiras / Emissores / Parceiros, Transacional / Pix
What can I try?

Having trouble with Cielo?

  1. Compare reports from Tonga and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Cielo down, or is it just me?

Cielo itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Cielo status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

See the live outage feed for Tonga · Find another service