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Is Online down in Thailand?

Online has problems

People in Thailand: 0 reports in the last hour Official page: Partial outage reported, checked 6 min ago Our checks: We don't check its website

API: OperationalWebsite: Operational7 open incidents: [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D, [DC3] Switch issues in room 4-4 rack B14 / B15 and 5 more

Partial outage reported by Online 6 of 74 parts affected: Dedibox - Products / Dedibox, Dedibox - Datacenters / DC3, Miscellaneous / Excellence and 3 more. Going on for 4 d 11 h. Updated 7 Nov, 19:53 UTC, 6 min ago · Official status page
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Known issues (from Scaleway's status page)

Incidents

  • [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D (monitoring, minor impact) Since 6 Nov, 15:20 UTC. Affects RPN · Details Latest update (6 Nov, 17:27 UTC): A fix has been implemented and we are monitoring the results.
  • [DC3] Switch issues in room 4-4 rack B14 / B15 (monitoring, minor impact) Since 6 Nov, 10:35 UTC. Affects Dedibox, DC3 · Details Latest update (6 Nov, 13:53 UTC): A fix has been implemented and we are monitoring the results.
  • [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped (monitoring, minor impact) Since 3 Nov, 09:54 UTC. Affects fr-par-1, Load Balancer · Details Latest update (4 Nov, 08:21 UTC): The situation should be back to normal
Show 4 more incidents
  • [VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time (monitoring, major impact) Since 3 Nov, 11:08 UTC. Affects fr-par-1, VPC · Details Latest update (3 Nov, 11:20 UTC): The situation should now be back to normal.
  • P2 - [WEBHOSTING] - PHP Emergency maintenance (identified, critical impact) Since 21 Oct, 14:38 UTC. Affects Hosting, Web Hosting · Details Latest update (26 Oct, 16:55 UTC): [Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 wh
  • [Support] Call Handling Delays (identified, minor impact) Since 26 Oct, 08:44 UTC. Affects Excellence · Details Latest update (26 Oct, 08:56 UTC): Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut ê
  • [Support] Delays in ticket processing (identified, minor impact) Since 26 Oct, 08:54 UTC. Affects Excellence · Details Latest update (26 Oct, 08:55 UTC): En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patienc

Maintenance

  • [DEDIRACK][DC1] Changes to access control during building works (under way) 15 Sep 2026, 07:00 UTC to 16 Nov, 07:00 UTC. Affects DC1, Dedirack · Details Latest update (22 Oct, 07:21 UTC): Scheduled maintenance is still in progress. Work is scheduled to be completed on the date indicated (15/11)
  • [Kapsule] - [All - region] - Force migration EOL (planned) 9 Nov, 07:00 UTC to 13 Nov, 18:00 UTC. Affects Kubernetes Kapsule · Details Latest update (6 Nov, 16:00 UTC): On Monday 9th to Friday 13th of November, from 8:00 AM CET to 7:00 PM CET, we will upgrade remaining cluster in version 1.33. This upgrade aims to remove the OEL version 1.33. This migration will cause apiserver restart one or more time. We will keep you updated, and will inform you when the upgrade
  • [Scheduled] [WebHosting Elements] - Platform pf-001 nl-ams (planned) 9 Nov, 13:00 UTC to 9 Nov, 14:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:36 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
Show 7 more maintenance windows
  • [Scheduled] [WebHosting Elements] - Platform pf-001 pl-waw (planned) 9 Nov, 14:00 UTC to 9 Nov, 15:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:40 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-1010 (planned) 10 Nov, 13:00 UTC to 10 Nov, 14:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:45 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-1011 (planned) 10 Nov, 14:00 UTC to 10 Nov, 15:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:49 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-012 (planned) 10 Nov, 15:00 UTC to 10 Nov, 16:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:50 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-013 (planned) 12 Nov, 13:00 UTC to 12 Nov, 14:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:52 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-014 (planned) 12 Nov, 14:00 UTC to 12 Nov, 15:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:53 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.
  • [Scheduled] [WebHosting Elements] - Platform pf-1004 (planned) 12 Nov, 15:00 UTC to 12 Nov, 16:00 UTC. Affects Web Hosting · Details Latest update (6 Nov, 15:55 UTC): Maintenance for database server update (MySQL 8.4). Websites using a MySQL database will be unavailable for up to 60 minutes during the maintenance.

In Scaleway's own words, as we read them every 15 minutes, last 6 min ago. Read Scaleway's status page

Reports from people in Thailand

Last 24 hours · Thailand · times in UTC

0 reports

No community reports in the last 24 hours from Thailand. Having trouble? Add your report.

Status page: partial outage, 3 Nov, 08:34 to now 024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Online's status page showed a partial outage, a major outage, as we read it every 15 minutes; the times are when we saw it, not when the provider posted it. Tinted columns are worldwide; the bars count reports from Thailand only.

Report totals as of 7 Nov, 19:59 UTC

Report a problem with Online

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Thailand

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Thailand. The report chart above is filtered to Thailand.

Parts of Online

Scaleway

Dedibox - Products

  • DediboxDegraded
  • RPNDegraded
  • HostingMaintenance
  • DedirackMaintenance
  • SANOperational
  • DedibackupOperational
  • DomainsOperational
  • Dedibox ConsoleOperational
  • Dedibox VPSOperational

Elements - Products

  • Load BalancerDegraded
  • VPCDegraded
  • AccountOperational
  • APIsOperational
  • Apple SiliconOperational
  • Audit TrailOperational
  • BillingOperational
  • Block StorageOperational
  • Clusters for Apache Spark™Operational
  • CockpitOperational
  • Container RegistryOperational
  • Data WarehouseOperational
  • DatabasesOperational
  • Developer ToolsOperational
  • DomainsOperational
  • Edge serviceOperational
  • Elastic MetalOperational
  • Elements ConsoleOperational
  • Environmental FootprintOperational
  • File StorageOperational
  • Generative APIOperational
  • IAMOperational
  • InstancesOperational
  • IoT HubOperational
  • JobsOperational
  • KafkaOperational
  • Kubernetes KapsuleOperational
  • Managed InferenceOperational
  • Messaging and QueuingOperational
  • NetworkOperational
  • Object StorageOperational
  • ObservabilityOperational
  • Public GatewayOperational
  • Secret ManagerOperational
  • Serverless ContainerOperational
  • Serverless FunctionsOperational
  • Serverless-DatabaseOperational
  • Transactional EmailOperational
  • Web HostingOperational
  • WebsiteOperational

Dedibox - Datacenters

  • DC3Degraded
  • DC1Maintenance
  • DC2Operational
  • DC4Operational
  • DC5Operational
  • AMSOperational

Miscellaneous

  • ExcellenceDegraded
  • BookMyNameOperational

Elements - AZ

  • fr-par-1Operational
  • fr-par-2Operational
  • fr-par-3Operational
  • nl-ams-1Operational
  • nl-ams-2Operational
  • nl-ams-3Operational
  • pl-waw-1Operational
  • pl-waw-2Operational
  • pl-waw-3Operational
  • it-mil-1Operational
  • it-mil-2Operational
  • it-mil-3Operational

Saagie - Products

  • Product-1-ACOOperational
  • Product-2-BOUOperational
  • Product-3-BVOperational
  • Product-6-SIPDEVOperational
  • Product-7-SIPINTOperational

Incidents and maintenance

Open incidents

  • [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D (monitoring) Since 6 Nov, 15:20 UTC. Affects RPN · Details
  • [DC3] Switch issues in room 4-4 rack B14 / B15 (monitoring) Since 6 Nov, 10:35 UTC. Affects Dedibox, DC3 · Details
  • [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped (monitoring) Since 3 Nov, 09:54 UTC. Affects fr-par-1, Load Balancer · Details
  • [VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time (monitoring) Since 3 Nov, 11:08 UTC. Affects fr-par-1, VPC · Details
  • P2 - [WEBHOSTING] - PHP Emergency maintenance (identified) Since 21 Oct, 14:38 UTC. Affects Hosting, Web Hosting · Details
  • [Support] Call Handling Delays (identified) Since 26 Oct, 08:44 UTC. Affects Excellence · Details
  • [Support] Delays in ticket processing (identified) Since 26 Oct, 08:54 UTC. Affects Excellence · Details

Maintenance

  • [DEDIRACK][DC1] Changes to access control during building works (now) 15 Sep 2026, 07:00 UTC to 16 Nov, 07:00 UTC. Affects DC1, Dedirack · Details
  • [Kapsule] - [All - region] - Force migration EOL (planned) 9 Nov, 07:00 UTC to 13 Nov, 18:00 UTC. Affects Kubernetes Kapsule · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-001 nl-ams (planned) 9 Nov, 13:00 UTC to 9 Nov, 14:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-001 pl-waw (planned) 9 Nov, 14:00 UTC to 9 Nov, 15:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-1010 (planned) 10 Nov, 13:00 UTC to 10 Nov, 14:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-1011 (planned) 10 Nov, 14:00 UTC to 10 Nov, 15:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-012 (planned) 10 Nov, 15:00 UTC to 10 Nov, 16:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-013 (planned) 12 Nov, 13:00 UTC to 12 Nov, 14:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-014 (planned) 12 Nov, 14:00 UTC to 12 Nov, 15:00 UTC. Affects Web Hosting · Details
  • [Scheduled] [WebHosting Elements] - Platform pf-1004 (planned) 12 Nov, 15:00 UTC to 12 Nov, 16:00 UTC. Affects Web Hosting · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

3 Nov, 08:34 UTCPartial outagegoing on, 4 d 11 h6 of 74 parts affected: Dedibox - Products / Dedibox, Dedibox - Datacenters / DC3, Miscellaneous / Excellence and 3 more
What can I try?

Having trouble with Online?

  1. Compare reports from Thailand and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Online down, or is it just me?

Online itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Online status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Cloud and hosting

Each card shows that service's own status, not Online's. A problem listed here does not mean Online has one.

See the live outage feed for Thailand · Find another service