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Is IONOS Cloud down in Thailand?

IONOS Cloud has problems

People in Thailand: 0 reports in the last hour Official page: Partial outage reported, checked 5 min ago Our checks: loads from 35 of 35 places

3 open incidents: Support Phone Availability Degraded, Network connectivity issues for some newly created, restarted or migrated Cloud Servers and 1 more

Partial outage reported by IONOS Cloud 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more. Going on for 5 d 6 h. Updated 7 Nov, 19:40 UTC, 5 min ago · Official status page
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Known issues (from IONOS CLOUD's status page)

Incidents

  • Support Phone Availability Degraded (identified, minor impact) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details Latest update (7 Nov, 10:21 UTC): We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified, minor impact) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details Latest update (2 Nov, 16:38 UTC): The corrected network component has been deployed today to the hosts where this issue occurred most often; monitoring shows no new occurrences on these hosts so far. In addition, an automated check is being activated that detects affected servers across the platform and restores their connectivity s
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating, minor impact) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details Latest update (12 Jun 2026, 15:46 UTC): MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will u

In IONOS CLOUD's own words, as we read them every 7.5 minutes, last 5 min ago. Read IONOS CLOUD's status page

Reports from people in Thailand

Last 24 hours · Thailand · times in UTC

0 reports

No community reports in the last 24 hours from Thailand. Having trouble? Add your report.

Status page: partial outage, 2 Nov, 13:31 to now 024 00:0006:0012:0018:00 20:00-20:05 UTC: 19 of 19 places loaded it, typical 1860 ms20:05-20:10 UTC: 26 of 26 places loaded it, typical 1776 ms20:10-20:15 UTC: 35 of 35 places loaded it, typical 1465 ms20:15-20:20 UTC: 34 of 34 places loaded it, typical 1877 ms20:20-21:00 UTC: 35 of 35 places loaded it, typical 1346 to 1807 ms21:00-21:05 UTC: 16 of 17 places loaded it, typical 1561 ms21:05-21:10 UTC: 26 of 26 places loaded it, typical 1652 ms21:10-21:15 UTC: 34 of 34 places loaded it, typical 1520 ms21:15-21:20 UTC: 31 of 31 places loaded it, typical 1445 ms21:20-21:25 UTC: 35 of 35 places loaded it, typical 1382 ms21:25-21:30 UTC: 18 of 18 places loaded it, typical 1454 ms21:30-21:35 UTC: 34 of 34 places loaded it, typical 1450 ms21:35-21:45 UTC: 35 of 35 places loaded it, typical 1383 to 1795 ms21:45-21:50 UTC: 31 of 31 places loaded it, typical 1588 ms21:50-21:55 UTC: 22 of 22 places loaded it, typical 1590 ms21:55-22:05 UTC: 35 of 35 places loaded it, typical 1469 to 1514 ms22:05-22:10 UTC: 28 of 29 places loaded it, typical 1375 ms22:10-09:15 UTC: 35 of 35 places loaded it, typical 1310 to 1798 ms09:15-09:20 UTC: 32 of 32 places loaded it, typical 1500 ms09:20-10:15 UTC: 35 of 35 places loaded it, typical 1298 to 1802 ms10:15-10:20 UTC: 33 of 33 places loaded it, typical 1277 ms10:20-11:35 UTC: 35 of 35 places loaded it, typical 1319 to 1607 ms11:35-11:40 UTC: 30 of 30 places loaded it, typical 1609 ms11:40-19:45 UTC: 35 of 35 places loaded it, typical 1337 to 1878 ms Typical response time of the places that loaded it, at most 1878 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when IONOS Cloud's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded ionos.cloud in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Thailand only.

Latest checks, 11:40-19:45 UTC: 35 of 35 places loaded it, typical 1337 to 1878 ms.

Report totals as of 7 Nov, 19:45 UTC

Report a problem with IONOS Cloud

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Thailand

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Thailand. The report chart above is filtered to Thailand.

Our own checks of ionos.cloud

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Port Louis: loaded in 3067 ms São Paulo: loaded in 1594 ms Hamina: loaded in 1210 ms Tokyo: loaded in 1624 ms Delhi: loaded in 2974 ms Portsmouth: loaded in 900 ms Osaka: loaded in 1472 ms Atlanta: loaded in 395 ms Singapore: loaded in 2259 ms Cape Town: loaded in 2728 ms Lauterbourg: loaded in 1518 ms New Jersey: loaded in 785 ms Jakarta: loaded in 2160 ms Amsterdam: loaded in 1457 ms Johannesburg: loaded in 2544 ms St. Louis: loaded in 559 ms Querétaro: loaded in 636 ms Melbourne: loaded in 2625 ms Toronto: loaded in 363 ms Tel Aviv: loaded in 1367 ms Sydney: loaded in 2346 ms Bangalore: loaded in 3119 ms New York: loaded in 302 ms Los Angeles: loaded in 1160 ms Santiago: loaded in 2478 ms Seattle: loaded in 694 ms London: loaded in 902 ms Mumbai: loaded in 2319 ms Frankfurt: loaded in 4652 ms Madrid: loaded in 2883 ms Hong Kong: loaded in 1969 ms Seoul: loaded in 1868 ms Warsaw: loaded in 1092 ms Doha: loaded in 2072 ms Dallas: loaded in 504 ms
  • Port LouisReachable3067 ms, 1 min ago
  • São PauloReachable1594 ms, 2 min ago
  • HaminaReachable1210 ms, 2 min ago
  • TokyoReachable1624 ms, 2 min ago
  • DelhiReachable2974 ms, 2 min ago
  • PortsmouthReachable900 ms, 2 min ago
  • OsakaReachable1472 ms, 2 min ago
  • AtlantaReachable395 ms, 2 min ago
  • SingaporeReachable2259 ms, 2 min ago
  • Cape TownReachable2728 ms, 2 min ago
  • LauterbourgReachable1518 ms, 2 min ago
  • New JerseyReachable785 ms, 2 min ago
  • JakartaReachable2160 ms, 2 min ago
  • AmsterdamReachable1457 ms, 2 min ago
  • JohannesburgReachable2544 ms, 2 min ago
  • St. LouisReachable559 ms, 2 min ago
  • QuerétaroReachable636 ms, 2 min ago
  • MelbourneReachable2625 ms, 3 min ago
  • TorontoReachable363 ms, 3 min ago
  • Tel AvivReachable1367 ms, 3 min ago
  • SydneyReachable2346 ms, 3 min ago
  • BangaloreReachable3119 ms, 3 min ago
  • New YorkReachable302 ms, 3 min ago
  • Los AngelesReachable1160 ms, 3 min ago
  • SantiagoReachable2478 ms, 3 min ago
  • SeattleReachable694 ms, 3 min ago
  • LondonReachable902 ms, 3 min ago
  • MumbaiReachable2319 ms, 3 min ago
  • FrankfurtReachable4652 ms, 3 min ago
  • MadridReachable2883 ms, 3 min ago
  • Hong KongReachable1969 ms, 3 min ago
  • SeoulReachable1868 ms, 3 min ago
  • WarsawReachable1092 ms, 3 min ago
  • DohaReachable2072 ms, 3 min ago
  • DallasReachable504 ms, 3 min ago

This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of IONOS Cloud

IONOS CLOUD

Location DE/TXL

  • ComputeDegraded

Other parts

  • Cloud SupportDegraded

Location DE/FRA

  • ComputeDegraded

Location DE/FKB

  • ComputeDegraded

Location GB/LHR

  • ComputeDegraded

Location US/EWR

  • ComputeDegraded

Location US/LAS

  • ComputeDegraded

Location ES/VIT

  • ComputeDegraded

Location FR/PAR

  • ComputeDegraded

Location US/MCI

  • ComputeDegraded

Location GB/BHX

  • ComputeDegraded

Location DE/FRA/2

  • ComputeDegraded

107 other parts are working.

Incidents and maintenance

Open incidents

  • Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

2 Nov, 13:31 UTCPartial outagegoing on, 5 d 6 h12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more
What can I try?

Having trouble with IONOS Cloud?

  1. Compare reports from Thailand and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is IONOS Cloud down, or is it just me?

IONOS Cloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Cloud and hosting

Each card shows that service's own status, not IONOS Cloud's. A problem listed here does not mean IONOS Cloud has one.

See the live outage feed for Thailand · Find another service