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Is IONOS Cloud down in Fr. S. Antarctic Lands?

IONOS Cloud has problems

People in Fr. S. Antarctic Lands: 0 reports in the last hour Official page: Partial outage reported, checked 3 min ago Our checks: loads from 35 of 35 places

3 open incidents: Support Phone Availability Degraded, Network connectivity issues for some newly created, restarted or migrated Cloud Servers and 1 more

Partial outage reported by IONOS Cloud 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more. Going on for 5 d 7 h. Updated 7 Nov, 20:50 UTC, 3 min ago · Official status page
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Known issues (from IONOS CLOUD's status page)

Incidents

  • Support Phone Availability Degraded (identified, minor impact) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details Latest update (7 Nov, 10:21 UTC): We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified, minor impact) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details Latest update (2 Nov, 16:38 UTC): The corrected network component has been deployed today to the hosts where this issue occurred most often; monitoring shows no new occurrences on these hosts so far. In addition, an automated check is being activated that detects affected servers across the platform and restores their connectivity s
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating, minor impact) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details Latest update (12 Jun 2026, 15:46 UTC): MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will u

In IONOS CLOUD's own words, as we read them every 7.5 minutes, last 3 min ago. Read IONOS CLOUD's status page

Reports from people in Fr. S. Antarctic Lands

Last 24 hours · Fr. S. Antarctic Lands · times in UTC

0 reports

No community reports in the last 24 hours from Fr. S. Antarctic Lands. Having trouble? Add your report.

Status page: partial outage, 2 Nov, 13:31 to now 024 00:0006:0012:0018:00 21:00-21:05 UTC: 16 of 17 places loaded it, typical 1561 ms21:05-21:10 UTC: 26 of 26 places loaded it, typical 1652 ms21:10-21:15 UTC: 34 of 34 places loaded it, typical 1520 ms21:15-21:20 UTC: 31 of 31 places loaded it, typical 1445 ms21:20-21:25 UTC: 35 of 35 places loaded it, typical 1382 ms21:25-21:30 UTC: 18 of 18 places loaded it, typical 1454 ms21:30-21:35 UTC: 34 of 34 places loaded it, typical 1450 ms21:35-21:45 UTC: 35 of 35 places loaded it, typical 1383 to 1795 ms21:45-21:50 UTC: 31 of 31 places loaded it, typical 1588 ms21:50-21:55 UTC: 22 of 22 places loaded it, typical 1590 ms21:55-22:05 UTC: 35 of 35 places loaded it, typical 1469 to 1514 ms22:05-22:10 UTC: 28 of 29 places loaded it, typical 1375 ms22:10-09:15 UTC: 35 of 35 places loaded it, typical 1310 to 1798 ms09:15-09:20 UTC: 32 of 32 places loaded it, typical 1500 ms09:20-10:15 UTC: 35 of 35 places loaded it, typical 1298 to 1802 ms10:15-10:20 UTC: 33 of 33 places loaded it, typical 1277 ms10:20-11:35 UTC: 35 of 35 places loaded it, typical 1319 to 1607 ms11:35-11:40 UTC: 30 of 30 places loaded it, typical 1609 ms11:40-20:50 UTC: 35 of 35 places loaded it, typical 1337 to 2008 ms20:50-20:55 UTC: 27 of 27 places loaded it, typical 1981 ms Typical response time of the places that loaded it, at most 2008 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when IONOS Cloud's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded ionos.cloud in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Fr. S. Antarctic Lands only.

Latest checks, 20:50-20:55 UTC: 27 of 27 places loaded it, typical 1981 ms.

Report totals as of 7 Nov, 20:53 UTC

Report a problem with IONOS Cloud

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Fr. S. Antarctic Lands

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Fr. S. Antarctic Lands. The report chart above is filtered to Fr. S. Antarctic Lands.

Our own checks of ionos.cloud

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Cape Town: loaded in 2904 ms Singapore: loaded in 2177 ms New Jersey: loaded in 573 ms Lauterbourg: loaded in 1981 ms Johannesburg: loaded in 2494 ms St. Louis: loaded in 496 ms Atlanta: loaded in 392 ms Jakarta: loaded in 2789 ms Querétaro: loaded in 621 ms Melbourne: loaded in 2590 ms Toronto: loaded in 291 ms Tel Aviv: loaded in 1450 ms Sydney: loaded in 2243 ms New York: loaded in 408 ms Bangalore: loaded in 2761 ms London: loaded in 961 ms Los Angeles: loaded in 812 ms Santiago: loaded in 2423 ms Mumbai: loaded in 2190 ms Seattle: loaded in 612 ms Frankfurt: loaded in 2968 ms Madrid: loaded in 3039 ms Hong Kong: loaded in 2031 ms Seoul: loaded in 2072 ms Warsaw: loaded in 1218 ms Dallas: loaded in 481 ms Doha: loaded in 1916 ms Port Louis: loaded in 2541 ms São Paulo: loaded in 1609 ms Tokyo: loaded in 1642 ms Amsterdam: loaded in 961 ms Hamina: loaded in 1196 ms Delhi: loaded in 2940 ms Portsmouth: loaded in 918 ms Osaka: loaded in 1477 ms
  • Cape TownReachable2904 ms, just now
  • SingaporeReachable2177 ms, just now
  • New JerseyReachable573 ms, just now
  • LauterbourgReachable1981 ms, just now
  • JohannesburgReachable2494 ms, just now
  • St. LouisReachable496 ms, just now
  • AtlantaReachable392 ms, just now
  • JakartaReachable2789 ms, just now
  • QuerétaroReachable621 ms, just now
  • MelbourneReachable2590 ms, just now
  • TorontoReachable291 ms, just now
  • Tel AvivReachable1450 ms, just now
  • SydneyReachable2243 ms, just now
  • New YorkReachable408 ms, just now
  • BangaloreReachable2761 ms, just now
  • LondonReachable961 ms, 1 min ago
  • Los AngelesReachable812 ms, 1 min ago
  • SantiagoReachable2423 ms, 1 min ago
  • MumbaiReachable2190 ms, 1 min ago
  • SeattleReachable612 ms, 1 min ago
  • FrankfurtReachable2968 ms, 1 min ago
  • MadridReachable3039 ms, 1 min ago
  • Hong KongReachable2031 ms, 1 min ago
  • SeoulReachable2072 ms, 1 min ago
  • WarsawReachable1218 ms, 1 min ago
  • DallasReachable481 ms, 1 min ago
  • DohaReachable1916 ms, 1 min ago
  • Port LouisReachable2541 ms, 4 min ago
  • São PauloReachable1609 ms, 5 min ago
  • TokyoReachable1642 ms, 5 min ago
  • AmsterdamReachable961 ms, 5 min ago
  • HaminaReachable1196 ms, 5 min ago
  • DelhiReachable2940 ms, 5 min ago
  • PortsmouthReachable918 ms, 5 min ago
  • OsakaReachable1477 ms, 5 min ago

This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of IONOS Cloud

IONOS CLOUD

Location DE/TXL

  • ComputeDegraded

Other parts

  • Cloud SupportDegraded

Location DE/FRA

  • ComputeDegraded

Location DE/FKB

  • ComputeDegraded

Location GB/LHR

  • ComputeDegraded

Location US/EWR

  • ComputeDegraded

Location US/LAS

  • ComputeDegraded

Location ES/VIT

  • ComputeDegraded

Location FR/PAR

  • ComputeDegraded

Location US/MCI

  • ComputeDegraded

Location GB/BHX

  • ComputeDegraded

Location DE/FRA/2

  • ComputeDegraded

107 other parts are working.

Incidents and maintenance

Open incidents

  • Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

2 Nov, 13:31 UTCPartial outagegoing on, 5 d 7 h12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more
What can I try?

Having trouble with IONOS Cloud?

  1. Compare reports from Fr. S. Antarctic Lands and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is IONOS Cloud down, or is it just me?

IONOS Cloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Cloud and hosting

Each card shows that service's own status, not IONOS Cloud's. A problem listed here does not mean IONOS Cloud has one.

See the live outage feed for Fr. S. Antarctic Lands · Find another service