← HonkWatch.com

Is Superloop Smart Communities down in Chad?

Superloop Smart Communities has problems

People in Chad: 0 reports in the last hour Official page: Partial outage reported, checked just now Our checks: We don't check its website

Website: Operational10 or more open incidents: Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance, 51 Garden St, South Yarra VIC 3141 - Degraded Performance and 8 more

Partial outage reported by Superloop Smart Communities 2 of 25 parts affected: Pacific Island Region / PNG Managed Wi-Fi, Fibre-to-the-Premises / QLD FTTP. Going on for 1 d 23 h. Updated 7 Nov, 21:13 UTC, just now · Official status page
Report a problem
Change country

Known issues (from Superloop Smart Communities's status page)

Incidents

  • Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance (investigating, minor impact) Since 1 Nov, 22:29 UTC. Affects NSW Managed Wi-Fi · Details
  • 51 Garden St, South Yarra VIC 3141 - Degraded Performance (investigating, minor impact) Since 30 Oct, 13:55 UTC. Affects VIC Managed Wi-Fi · Details
  • 133, Droop St Footscray Melbourne, VIC 3011 - Site Outage (identified, minor impact) Since 16 Sep 2026, 00:10 UTC. Affects VIC Managed Wi-Fi · Details
Show 7 more incidents
  • 60 Garden St South Yarra VIC 3141 - Site Outage (identified, minor impact) Since 18 Sep 2026, 00:28 UTC. Affects VIC Managed Wi-Fi · Details
  • SHA 50 Barry St and 127 Leicester St VIC 3053 - Site Outage (identified, minor impact) Since 22 Sep 2026, 00:21 UTC. Affects VIC Managed Wi-Fi · Details
  • 80 Coronation, Nambour, QLD, 4560 - Degraded Performance (investigating, minor impact) Since 27 Oct, 06:23 UTC. Affects QLD Managed Wi-Fi · Details
  • 164 Horton Pde, Maroochydore, Queensland 4558, Australia - Site Outage (investigating, minor impact) Since 19 Oct, 03:05 UTC. Affects QLD Managed Wi-Fi · Details
  • 1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance (investigating, minor impact) Since 27 Oct, 22:28 UTC. Affects QLD Managed Wi-Fi · Details
  • 5 Fishermans Rd, Maroochydore 4558 - Site Outage (identified, minor impact) Since 31 Jul 2026, 04:57 UTC. Affects QLD Managed Wi-Fi · Details
  • Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Degraded Performance (investigating, minor impact) Since 29 Oct, 18:48 UTC. Affects PNG Managed Wi-Fi · Details

We keep the first 10 of 24 open incidents; the rest are on Superloop Smart Communities's status page.

Maintenance

  • 22 Gould St Turner Canberra, ACT 2612 - Planned Maintenance (planned) 8 Nov, 14:00 UTC to 8 Nov, 20:00 UTC. Affects ACT Managed Wi-Fi · Details
  • 111 Botany Rd, Waterloo NSW 2017 - Upstream Provider Planned Maintenance (planned) 10 Nov, 13:00 UTC to 10 Nov, 19:00 UTC. Affects NSW Managed Wi-Fi · Details
  • 32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance (planned) 11 Nov, 13:00 UTC to 11 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
Show 7 more maintenance windows
  • 154 Anzac Hwy, Glandore SA 5037 - Upstream Provider Planned Maintenance (planned) 11 Nov, 13:00 UTC to 11 Nov, 19:00 UTC. Affects SA Managed Wi-Fi · Details
  • 96 Edmund Rice Drive Southport, QLD 4215 - Network Planned Maintenance (planned) 11 Nov, 18:00 UTC to 11 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 380 William Street Melbourne, VIC 3000 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects VIC Managed Wi-Fi · Details
  • 33 School St, Kelvin Grove, QLD, 4059 - Upstream Provider Planned Maintenance (under way) 12 Nov, 13:00 UTC to 12 Nov, 21:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 240 Margaret Street, Brisbane, QLD 4000 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 21:00 UTC. Affects QLD Managed Wi-Fi · Details
  • Brisbane City, Queensland - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 7 McKay St, Waterford WA 6152 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects WA Managed Wi-Fi · Details

In Superloop Smart Communities's own words, as we read them every 7.5 minutes, last just now. Read Superloop Smart Communities's status page

Reports from people in Chad

Last 24 hours · Chad · times in UTC

0 reports

No community reports in the last 24 hours from Chad. Having trouble? Add your report.

Status page: partial outage, 5 Nov, 21:33 to now 024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Superloop Smart Communities's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Tinted columns are worldwide; the bars count reports from Chad only.

Report totals as of 7 Nov, 21:13 UTC

Report a problem with Superloop Smart Communities

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

What isn't working? Tap one to send

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Chad

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Chad. The report chart above is filtered to Chad.

Parts of Superloop Smart Communities

Pacific Island Region

  • PNG Managed Wi-FiPartial outage
  • Fiji Managed Wi-FiOperational
  • Samoa Managed Wi-FiOperational
  • Vanuatu Managed Wi-FiOperational

Fibre-to-the-Premises

  • QLD FTTPDegraded
  • NSW FTTPOperational
  • VIC FTTPOperational
  • SA FTTPOperational
  • WA FTTPOperational

Australia & New Zealand

  • QLD Managed Wi-FiMaintenance
  • NSW Managed Wi-FiOperational
  • ACT Managed Wi-FiOperational
  • VIC Managed Wi-FiOperational
  • WA Managed Wi-FiOperational
  • SA Managed Wi-FiOperational
  • TAS Managed Wi-FiOperational
  • NT Managed Wi-FiOperational
  • NZ Managed Wi-FiOperational

Core Systems

  • Help Desk SystemOperational
  • Help Desk Phone SystemOperational
  • Q2 PlatformOperational
  • Exosphere PlatformOperational
  • Stratosphere PlatformOperational
  • WebsiteOperational
  • VOIP PlatformOperational

Incidents and maintenance

Open incidents

  • Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance (investigating) Since 1 Nov, 22:29 UTC. Affects NSW Managed Wi-Fi · Details
  • 51 Garden St, South Yarra VIC 3141 - Degraded Performance (investigating) Since 30 Oct, 13:55 UTC. Affects VIC Managed Wi-Fi · Details
  • 133, Droop St Footscray Melbourne, VIC 3011 - Site Outage (identified) Since 16 Sep 2026, 00:10 UTC. Affects VIC Managed Wi-Fi · Details
  • 60 Garden St South Yarra VIC 3141 - Site Outage (identified) Since 18 Sep 2026, 00:28 UTC. Affects VIC Managed Wi-Fi · Details
  • SHA 50 Barry St and 127 Leicester St VIC 3053 - Site Outage (identified) Since 22 Sep 2026, 00:21 UTC. Affects VIC Managed Wi-Fi · Details
  • 80 Coronation, Nambour, QLD, 4560 - Degraded Performance (investigating) Since 27 Oct, 06:23 UTC. Affects QLD Managed Wi-Fi · Details
  • 164 Horton Pde, Maroochydore, Queensland 4558, Australia - Site Outage (investigating) Since 19 Oct, 03:05 UTC. Affects QLD Managed Wi-Fi · Details
  • 1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance (investigating) Since 27 Oct, 22:28 UTC. Affects QLD Managed Wi-Fi · Details
  • 5 Fishermans Rd, Maroochydore 4558 - Site Outage (identified) Since 31 Jul 2026, 04:57 UTC. Affects QLD Managed Wi-Fi · Details
  • Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Degraded Performance (investigating) Since 29 Oct, 18:48 UTC. Affects PNG Managed Wi-Fi · Details

Maintenance

  • 22 Gould St Turner Canberra, ACT 2612 - Planned Maintenance (planned) 8 Nov, 14:00 UTC to 8 Nov, 20:00 UTC. Affects ACT Managed Wi-Fi · Details
  • 111 Botany Rd, Waterloo NSW 2017 - Upstream Provider Planned Maintenance (planned) 10 Nov, 13:00 UTC to 10 Nov, 19:00 UTC. Affects NSW Managed Wi-Fi · Details
  • 32 Morrow St, Taringa QLD 4068 - Upstream Provider Planned Maintenance (planned) 11 Nov, 13:00 UTC to 11 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 154 Anzac Hwy, Glandore SA 5037 - Upstream Provider Planned Maintenance (planned) 11 Nov, 13:00 UTC to 11 Nov, 19:00 UTC. Affects SA Managed Wi-Fi · Details
  • 96 Edmund Rice Drive Southport, QLD 4215 - Network Planned Maintenance (planned) 11 Nov, 18:00 UTC to 11 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 380 William Street Melbourne, VIC 3000 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects VIC Managed Wi-Fi · Details
  • 33 School St, Kelvin Grove, QLD, 4059 - Upstream Provider Planned Maintenance (now) 12 Nov, 13:00 UTC to 12 Nov, 21:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 240 Margaret Street, Brisbane, QLD 4000 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 21:00 UTC. Affects QLD Managed Wi-Fi · Details
  • Brisbane City, Queensland - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects QLD Managed Wi-Fi · Details
  • 7 McKay St, Waterford WA 6152 - Upstream Provider Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects WA Managed Wi-Fi · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 5 Nov

Of the last 90 days, 3 had a partial or major outage, 0 had maintenance only and 87 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

5 Nov, 21:33 UTCPartial outagegoing on, 1 d 23 h2 of 25 parts affected: Pacific Island Region / PNG Managed Wi-Fi, Fibre-to-the-Premises / QLD FTTP
What can I try?

Having trouble with Superloop Smart Communities?

  1. Compare reports from Chad and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Superloop Smart Communities down, or is it just me?

Superloop Smart Communities itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Superloop Smart Communities status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Telecom and internet

Each card shows that service's own status, not Superloop Smart Communities's. A problem listed here does not mean Superloop Smart Communities has one.

See the live outage feed for Chad · Find another service