by HonkWatch

Is EKM down in São Tomé and Príncipe?

Planned maintenance at EKM

São Tomé and Príncipe No reports in the last hour checked 9 min ago
EKM has planned maintenance. Maintenance on Support / Live Chat Support, General Services / EKM App. Updated 6 Nov, 21:51 UTC, 9 min ago · Official status page
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Reports from people in São Tomé and Príncipe

Last 24 hours · São Tomé and Príncipe · times in UTC

0 reports

No community reports in the last 24 hours from São Tomé and Príncipe. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 22:00 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in São Tomé and Príncipe

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for São Tomé and Príncipe. The report chart above is filtered to São Tomé and Príncipe.

Parts of EKM

EKM

Support

  • Live Chat SupportMaintenance

General Services

  • EKM AppMaintenance

85 other parts are working.

Incidents and maintenance

Open incidents

  • Ticketing System Maintenance (identified) Since 12 Oct, 14:34 UTC. Affects Email Support, Live Chat Support, Phone Support, Ticket Support · Details
  • EKM App – Maintenance (identified) Since 7 Oct, 10:50 UTC. Affects EKM App · Details
Outage history

No problems recorded since 2 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 0 had a partial or major outage, 5 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

No problems recorded since 2 Nov 2026.

What can I try?

Having trouble with EKM?

  1. Compare reports from São Tomé and Príncipe and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is EKM down, or is it just me?

EKM is doing planned maintenance, so some parts may not work right now. It is probably not just you.

How do we know?

We read the official EKM status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

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