Is Bureau down in Senegal?
Bureau has problems
3 open incidents: Aadhaar OKYC Send OTP, PAN Search - from Phone and 1 more
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Known issues (from Bureau's status page)
Incidents
- Aadhaar OKYC Send OTP (investigating, major impact) Since 23 Sep 2026, 20:17 UTC. Affects Aadhaar OKYC - Send OTP · Details
- PAN Search - from Phone (investigating, minor impact) Since 23 Oct, 22:37 UTC. Affects PAN Search - from Phone · Details
- DigiLocker - All Documents - 4. Get Document Links (investigating, minor impact) Since 13 Sep 2026, 17:22 UTC. Affects 4. Get Document Links · Details
In Bureau's own words, as we read them every 15 minutes, last 10 min ago. Read Bureau's status page
Reports from people in Senegal
Last 24 hours · Senegal · times in UTC
No community reports in the last 24 hours from Senegal. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Latest checks, 22:10-22:15 UTC: 2 of 2 places loaded it.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Senegal. The report chart above is filtered to Senegal.
Our own checks of bureau.id
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- MumbaiReachable113 ms, just now
- AmsterdamReachable99 ms, just now
- New JerseyReachable114 ms, 3 min ago
- OsakaReachable112 ms, 3 min ago
- SydneyReachable129 ms, 3 min ago
- São PauloReachable116 ms, 3 min ago
- Los AngelesReachable230 ms, 3 min ago
- LauterbourgReachable99 ms, 4 min ago
- SantiagoReachable271 ms, 4 min ago
- DohaReachable234 ms, 4 min ago
- AtlantaReachable132 ms, 4 min ago
- TorontoReachable107 ms, 4 min ago
- Hong KongReachable292 ms, 4 min ago
- FrankfurtReachable78 ms, 4 min ago
- HaminaReachable227 ms, 4 min ago
- WarsawReachable130 ms, 4 min ago
- QuerétaroReachable307 ms, 4 min ago
- JohannesburgReachable207 ms, 4 min ago
- JakartaReachable121 ms, 4 min ago
- SeattleReachable96 ms, 4 min ago
- LondonReachable116 ms, 4 min ago
- St. LouisReachable177 ms, 4 min ago
- MelbourneReachable118 ms, 4 min ago
- BangaloreReachable137 ms, 4 min ago
- SingaporeReachable91 ms, 4 min ago
- Tel AvivReachable314 ms, 4 min ago
- MadridReachable126 ms, 5 min ago
- Port LouisReachable370 ms, 5 min ago
- New YorkReachable539 ms, 5 min ago
- TokyoReachable231 ms, 5 min ago
- Cape TownReachable95 ms, 5 min ago
- PortsmouthReachable106 ms, 5 min ago
- SeoulReachable114 ms, 5 min ago
- DelhiReachable157 ms, 5 min ago
- DallasReachable856 ms, 5 min ago
This is separate from the status page: we request bureau.id and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of Bureau
Aadhaar Offline KYC (OKYC)
- Aadhaar OKYC - Send OTPMajor outage
Phone Insights
- PAN Search - from PhoneDegraded
DigiLocker Verification - Advanced
- 4. Get Document LinksDegraded
180 other parts are working.
Incidents and maintenance
Open incidents
- Aadhaar OKYC Send OTP (investigating) Since 23 Sep 2026, 20:17 UTC. Affects Aadhaar OKYC - Send OTP · Details
- PAN Search - from Phone (investigating) Since 23 Oct, 22:37 UTC. Affects PAN Search - from Phone · Details
- DigiLocker - All Documents - 4. Get Document Links (investigating) Since 13 Sep 2026, 17:22 UTC. Affects 4. Get Document Links · Details
Outage history
Last 9030 days
0.00% of the time without a reported outage, since 3 NovOf the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 3 Nov, 08:38 UTC | Partial outage | going on, 4 d 13 h | 3 of 183 parts affected: Phone Insights / PAN Search - from Phone, DigiLocker Verification - Advanced / 4. Get Document Links, Aadhaar Offline KYC (OKYC) / Aadhaar OKYC - Send OTP |
What can I try?
Having trouble with Bureau?
- Compare reports from Senegal and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Bureau down, or is it just me?
Bureau itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Bureau status page and load bureau.id from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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Each card shows that service's own status, not Bureau's. A problem listed here does not mean Bureau has one.
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idwallIdentity and loginPartial outageTheir status page: Open incident: Incident ListView statusReport a problem
MetaMapIdentity and loginPartial outageTheir status page: 19 of 76 parts affected: Police Records Check / Brazil - DPF, Government ID Verification…View statusReport a problem
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