Is Kaseya down in Palestine?
Kaseya has problems
1 open incident: Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays2 notices
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Known issues (from Kaseya Inc's status page)
Incidents
- Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays (monitoring, major impact) Since 6 Nov, 16:49 UTC. Affects Pinotage (EU1), Zinfandel (US West), Concord (US East), Syrah (APAC) · Details Latest update (6 Nov, 20:57 UTC): The Kaseya Engineering team has implemented mitigation measures, and all affected platforms are actively processing a backlog of device sync actions. We continue to see steady progress in reducing the queue; however, additional time is required to fully process the remaining backlog. Our teams will
- PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (identified) Since 21 Oct, 21:51 UTC · Details Latest update (23 Oct, 20:20 UTC): Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allow
- ConnectWise Cloud Backup Issue Investigation (monitoring) Since 17 Oct, 20:28 UTC · Details Latest update (17 Oct, 20:28 UTC): A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according
Maintenance
- VSA9 - VSA Patch Release v9.5.27a - Leo/Revan (planned) 12 Nov, 08:00 UTC to 12 Nov, 12:00 UTC. Affects Leo06, Leo45, US - Revan01, US - Revan02 · Details Latest update (6 Nov, 19:49 UTC): On Thursday, 12th November, maintenance is scheduled on the mentioned server between 03:00 AM and 07:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/
- Scheduled Infrastructure Maintenance – US-East Region (planned) 20 Nov, 16:20 UTC to 20 Nov, 20:20 UTC · Details Latest update (30 Oct, 15:22 UTC): Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/20/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during
- Scheduled Infrastructure Maintenance – US-East Region (planned) 5 Dec, 03:00 UTC to 5 Dec, 11:00 UTC · Details Latest update (2 Nov, 19:09 UTC): To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/04/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams
Show 2 more maintenance windows
- Scheduled Infrastructure Maintenance – US-East Region (planned) 12 Dec 2026, 03:00 UTC to 12 Dec 2026, 11:00 UTC · Details Latest update (2 Nov, 19:10 UTC): To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/11/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams
- Scheduled Infrastructure Maintenance – US-East Region (planned) 19 Dec 2026, 03:00 UTC to 19 Dec 2026, 11:00 UTC · Details Latest update (2 Nov, 19:11 UTC): To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/18/2026 | 10:00 p.m. EST for 8 hours Brief, intermittent service interruptions are expected during these maintenance windows. Our teams
In Kaseya Inc's own words, as we read them every 7.5 minutes, last 6 min ago. Read Kaseya Inc's status page
Reports from people in Palestine
Last 24 hours · Palestine · times in UTC
No community reports in the last 24 hours from Palestine. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Latest checks, 12:55-20:35 UTC: 35 of 35 places loaded it, typical 228 to 331 ms.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Palestine. The report chart above is filtered to Palestine.
Where Kaseya is affected
From Kaseya's own status page3 places have problems now. Kaseya's working places aren't all listed, so only those it names are on the map.
Colours reflect only the places named in this service's updates.
- Asia PacificPartial outage
- ConcordPartial outage
- US WestPartial outage
Our own checks of kaseya.com
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- MadridReachable195 ms, 2 min ago
- St. LouisReachable720 ms, 2 min ago
- New YorkReachable293 ms, 2 min ago
- DallasReachable264 ms, 2 min ago
- Tel AvivReachable536 ms, 2 min ago
- Cape TownReachable181 ms, 2 min ago
- AtlantaReachable206 ms, 2 min ago
- MelbourneReachable217 ms, 2 min ago
- AmsterdamReachable163 ms, 2 min ago
- SantiagoReachable375 ms, 2 min ago
- Port LouisReachable791 ms, 2 min ago
- Hong KongReachable328 ms, 2 min ago
- PortsmouthReachable206 ms, 3 min ago
- DohaReachable776 ms, 3 min ago
- JakartaReachable264 ms, 3 min ago
- SeattleReachable223 ms, 3 min ago
- LauterbourgReachable297 ms, 3 min ago
- HaminaReachable244 ms, 3 min ago
- SydneyReachable842 ms, 3 min ago
- SingaporeReachable130 ms, 3 min ago
- WarsawReachable170 ms, 3 min ago
- MumbaiReachable284 ms, 3 min ago
- FrankfurtReachable128 ms, 3 min ago
- New JerseyReachable812 ms, 3 min ago
- OsakaReachable195 ms, 3 min ago
- JohannesburgReachable217 ms, 3 min ago
- TokyoReachable297 ms, 3 min ago
- SeoulReachable268 ms, 3 min ago
- LondonReachable145 ms, 3 min ago
- Los AngelesReachable348 ms, 3 min ago
- DelhiReachable505 ms, 4 min ago
- TorontoReachable190 ms, 4 min ago
- QuerétaroReachable470 ms, 4 min ago
- São PauloReachable625 ms, 4 min ago
- BangaloreReachable157 ms, 4 min ago
This is separate from the status page: we request kaseya.com and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of Kaseya
Kaseya IncDatto RMM
- Pinotage (EU1)Degraded
- Zinfandel (US West)Degraded
- Concord (US East)Degraded
- Syrah (APAC)Degraded
387 other parts are working.
Incidents and maintenance
Open incidents
- Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays (monitoring) Since 6 Nov, 16:49 UTC. Affects Pinotage (EU1), Zinfandel (US West), Concord (US East), Syrah (APAC) · Details
- PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (identified) Since 21 Oct, 21:51 UTC · Details
- ConnectWise Cloud Backup Issue Investigation (monitoring) Since 17 Oct, 20:28 UTC · Details
Maintenance
- VSA9 - VSA Patch Release v9.5.27a - Leo/Revan (planned) 12 Nov, 08:00 UTC to 12 Nov, 12:00 UTC. Affects Leo06, Leo45, US - Revan01, US - Revan02 · Details
- Scheduled Infrastructure Maintenance – US-East Region (planned) 20 Nov, 16:20 UTC to 20 Nov, 20:20 UTC · Details
- Scheduled Infrastructure Maintenance – US-East Region (planned) 5 Dec, 03:00 UTC to 5 Dec, 11:00 UTC · Details
- Scheduled Infrastructure Maintenance – US-East Region (planned) 12 Dec 2026, 03:00 UTC to 12 Dec 2026, 11:00 UTC · Details
- Scheduled Infrastructure Maintenance – US-East Region (planned) 19 Dec 2026, 03:00 UTC to 19 Dec 2026, 11:00 UTC · Details
Outage history
Last 9030 days
17.53% of the time without a reported outage, since 2 NovOf the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 6 Nov, 16:56 UTC | Partial outage | going on, 1 d 3 h | 4 of 391 parts affected: Datto RMM / Pinotage (EU1), Datto RMM / Zinfandel (US West), Datto RMM / Concord (US East) and 1 more |
| 3 Nov, 19:00 UTC | Partial outage | 2 d 18 h | Open incident: Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality |
| 3 Nov, 13:45 UTC | Partial outage | 2 h 35 min | Open incident: Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions |
| 2 Nov, 09:03 UTC | Partial outage | 11 h 25 min | 11 of 391 parts affected: Autotask PSA / Limited Release, Autotask PSA / America East, Autotask PSA / America East 2 and 8 more |
What can I try?
Having trouble with Kaseya?
- Compare reports from Palestine and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Kaseya down, or is it just me?
Kaseya itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Kaseya status page and load kaseya.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Other services in Customer support
Each card shows that service's own status, not Kaseya's. A problem listed here does not mean Kaseya has one.
Datto RMMCustomer supportPartial outageTheir status page: 4 of 391 parts affected: Datto RMM / Pinotage (EU1), Datto RMM / Zinfandel (US West)…View statusReport a problem
Twilio FlexCustomer supportPartial outageTheir status page: 9 of 172 parts affected: CARRIER NETWORK / SMS Long Code, North America, ZIPWHIP…View statusReport a problem- ConnectWiseCustomer supportPartial outageTheir status page: 3 of 204 parts affected: Cloud Backup / All Regions, x360Recover / All Regions, x360Sync…View statusReport a problem
GotoassistCustomer supportPartial outageTheir status page: 1 of 12 parts affected: Rescue and GoToAssist (Remote Support)View statusReport a problem
GotoresolveCustomer supportPartial outageTheir status page: 1 of 61 parts affected: Rescue and GoToAssist (Remote Support) / GoTo Assist Remote…View statusReport a problem
LogmeinrescueCustomer supportPartial outageTheir status page: 1 of 12 parts affected: Rescue and GoToAssist (Remote Support)View statusReport a problem
SimplesatCustomer supportPartial outageTheir status page: All 2 parts affectedView statusReport a problem
See the live outage feed for Palestine · Find another service