by HonkWatch

Is Hightail down in Puerto Rico?

Hightail has problems

Puerto Rico No reports in the last hour checked 9 min ago
Partial outage reported by Hightail 1 of 267 parts affected: Enterprise Service Management / Middle East ME22. Going on for 4 d 20 h. Updated 7 Nov, 07:02 UTC, 9 min ago · Official status page
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Reports from people in Puerto Rico

Last 24 hours · Puerto Rico · times in UTC

0 reports

No community reports in the last 24 hours from Puerto Rico. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 07:10 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Puerto Rico

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Puerto Rico. The report chart above is filtered to Puerto Rico.

Our own checks of hightail.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Cape Town: loaded in 1524 ms Seattle: loaded in 99 ms Lauterbourg: loaded in 1229 ms Hong Kong: loaded in 1362 ms Sydney: loaded in 790 ms Melbourne: loaded in 1419 ms Dallas: loaded in 952 ms New Jersey: loaded in 724 ms Tel Aviv: loaded in 1023 ms Hamina: loaded in 770 ms Amsterdam: loaded in 1211 ms Toronto: loaded in 354 ms Querétaro: loaded in 558 ms Port Louis: loaded in 2628 ms Los Angeles: loaded in 517 ms London: loaded in 1137 ms Frankfurt: loaded in 914 ms Seoul: loaded in 1068 ms São Paulo: loaded in 1461 ms Tokyo: loaded in 468 ms Singapore: loaded in 1534 ms St. Louis: loaded in 324 ms Osaka: loaded in 948 ms Johannesburg: loaded in 2096 ms Delhi: loaded in 993 ms Santiago: loaded in 1584 ms Madrid: loaded in 818 ms Doha: loaded in 1926 ms Portsmouth: loaded in 1175 ms Mumbai: loaded in 1110 ms New York: loaded in 367 ms Atlanta: loaded in 537 ms Bangalore: loaded in 2128 ms Jakarta: loaded in 860 ms Warsaw: loaded in 758 ms
  • Cape TownReachable1524 ms, just now
  • SeattleReachable99 ms, just now
  • LauterbourgReachable1229 ms, just now
  • Hong KongReachable1362 ms, just now
  • SydneyReachable790 ms, just now
  • MelbourneReachable1419 ms, just now
  • DallasReachable952 ms, just now
  • New JerseyReachable724 ms, just now
  • Tel AvivReachable1023 ms, just now
  • HaminaReachable770 ms, just now
  • AmsterdamReachable1211 ms, just now
  • TorontoReachable354 ms, just now
  • QuerétaroReachable558 ms, just now
  • Port LouisReachable2628 ms, just now
  • Los AngelesReachable517 ms, 4 min ago
  • LondonReachable1137 ms, 4 min ago
  • FrankfurtReachable914 ms, 4 min ago
  • SeoulReachable1068 ms, 4 min ago
  • São PauloReachable1461 ms, 4 min ago
  • TokyoReachable468 ms, 4 min ago
  • SingaporeReachable1534 ms, 4 min ago
  • St. LouisReachable324 ms, 4 min ago
  • OsakaReachable948 ms, 4 min ago
  • JohannesburgReachable2096 ms, 4 min ago
  • DelhiReachable993 ms, 4 min ago
  • SantiagoReachable1584 ms, 4 min ago
  • MadridReachable818 ms, 5 min ago
  • DohaReachable1926 ms, 5 min ago
  • PortsmouthReachable1175 ms, 5 min ago
  • MumbaiReachable1110 ms, 5 min ago
  • New YorkReachable367 ms, 5 min ago
  • AtlantaReachable537 ms, 5 min ago
  • BangaloreReachable2128 ms, 5 min ago
  • JakartaReachable860 ms, 5 min ago
  • WarsawReachable758 ms, 5 min ago

This is separate from the status page: we request hightail.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Hightail

OpenText

Enterprise Service Management

  • Middle East ME22Major outage

266 other parts are working.

Incidents and maintenance

Open incidents

  • Middle East ME22 is experiencing an outage (investigating) Since 21 May 2026, 16:57 UTC. Affects Middle East ME22 · Details

Maintenance

  • Network Maintenance scheduled for 07 November 2026 (planned) 7 Nov, 21:00 UTC to 8 Nov, 01:00 UTC · Details
  • OCP Canada maintenance (planned) 7 Nov, 22:00 UTC to 8 Nov, 03:00 UTC. Affects Core Capture, Core Capture for SAP® Solutions, Core Collaboration for Engineering, Core Content Management and 3 more · Details
  • Network Maintenance scheduled for 08 November 2026 (planned) 8 Nov, 02:00 UTC to 8 Nov, 06:00 UTC · Details
  • C2334043 - Rescheduled Managed Services maintenance (planned) 8 Nov, 03:00 UTC to 8 Nov, 07:00 UTC · Details
  • IM4009810 C2337470 - Certificate Renewal (planned) 8 Nov, 03:00 UTC to 8 Nov, 07:00 UTC · Details
  • IM4009131 - Certificate Renewal (planned) 8 Nov, 04:00 UTC to 8 Nov, 06:00 UTC · Details
  • IM4004737 and C2343513 - Certificate Renewal (planned) 8 Nov, 04:00 UTC to 8 Nov, 06:00 UTC · Details
  • Frankfurt EU8 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 (planned) 8 Nov, 04:00 UTC to 8 Nov, 08:00 UTC. Affects Frankfurt EU8 · Details
  • Oregon US6 Infrastructure Upgrade Maintenance scheduled for 8 November 2026 (planned) 8 Nov, 04:00 UTC to 8 Nov, 08:00 UTC. Affects Oregon US6 · Details
  • IM4004744 C2334766 - Certificate Renewal (planned) 8 Nov, 04:00 UTC to 8 Nov, 06:00 UTC · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of hightail.com that failed (9,551 checks). Shaded: when Hightail's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 103 checks failed0% of 96 checks failed0% of 99 checks failed0% of 103 checks failed0% of 104 checks failed0% of 107 checks failed0% of 93 checks failed0% of 70 checks failed0% of 101 checks failed0% of 99 checks failed0% of 102 checks failed0% of 101 checks failed0% of 98 checks failed0% of 92 checks failed0% of 88 checks failed0% of 91 checks failed0% of 102 checks failed0% of 93 checks failed0% of 87 checks failed0% of 87 checks failed0% of 91 checks failed0% of 97 checks failed0% of 79 checks failed0% of 82 checks failed0% of 92 checks failed0% of 74 checks failed0% of 86 checks failed0% of 81 checks failed0% of 92 checks failed0% of 87 checks failed0% of 98 checks failed2% of 95 checks failed0% of 105 checks failed0% of 103 checks failed0% of 89 checks failed0% of 103 checks failed0% of 104 checks failed0% of 100 checks failed0% of 72 checks failed0% of 110 checks failed0% of 102 checks failed0% of 96 checks failed0% of 88 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 92 checks failed0% of 105 checks failed0% of 105 checks failed0% of 98 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 70 checks failed

Recent problems

2 Nov, 10:53 UTCPartial outagegoing on, 4 d 20 h1 of 267 parts affected: Enterprise Service Management / Middle East ME22
What can I try?

Having trouble with Hightail?

  1. Compare reports from Puerto Rico and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Hightail down, or is it just me?

Hightail itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Hightail status page and load hightail.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Storage and backup

See the live outage feed for Puerto Rico · Find another service