Is Bonterratech down in Mozambique?
Bonterratech has problems
1 open incident: CyberGrants: Issues with Credit Card Donations1 notice
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Known issues (from Bonterra & NGP VAN Incidents & Maintenance's status page)
Incidents
- CyberGrants: Issues with Credit Card Donations (monitoring, minor impact) Since 2 Nov, 21:23 UTC. Affects CyberGrants · Details Latest update (6 Nov, 17:43 UTC): Credit card donations continue to process normally, and we have not identified any further issues. Our team is monitoring closely to ensure continued stability. If you experience any problems, please contact Support. We sincerely apologize for the disruption and inconvenience this issue has caused,
- GiveGab Enterprise: Application is not Accessible (monitoring) Since 2 Nov, 21:13 UTC. Affects GiveGab Enterprise · Details Latest update (6 Nov, 17:42 UTC): Credit card donations continue to process normally, and we have not identified any further issues. Our team is monitoring closely to ensure continued stability. If you experience any problems, please contact Support. We sincerely apologize for the disruption and inconvenience this issue has caused,
Maintenance
- Mobilize will undergo scheduled maintenance (planned) 9 Nov, 06:00 UTC to 9 Nov, 10:00 UTC. Affects Mobilize · Details Latest update (30 Jun 2026, 18:10 UTC): Mobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
- CyberGrants Maintenance (planned) 14 Nov, 06:00 UTC to 14 Nov, 10:00 UTC. Affects CyberGrants · Details Latest update (9 Oct, 16:52 UTC): During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
- EA and NGP VAN Monthly Maintenance (planned) 14 Nov, 11:00 UTC to 14 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details Latest update (14 May 2026, 20:28 UTC): EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Show 7 more maintenance windows
- CyberGrants Maintenance (planned) 14 Nov, 12:00 UTC to 14 Nov, 14:00 UTC. Affects CyberGrants · Details Latest update (15 Oct, 18:23 UTC): CyberGrants will be undergoing regular scheduled maintenance. During this time the system may be slightly slower than usual. Users are recommended to try their operation again or wait until the completion of the maintenance window
- EA and NGP VAN Monthly Maintenance (planned) 15 Nov, 11:00 UTC to 15 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details Latest update (14 May 2026, 20:28 UTC): EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
- EA and NGP VAN Monthly Maintenance (planned) 16 Nov, 11:00 UTC to 16 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details Latest update (14 May 2026, 20:29 UTC): EA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
- DonorDrive will undergo scheduled maintenance (planned) 20 Nov, 02:00 UTC to 21 Nov, 06:00 UTC. Affects DonorDrive · Details Latest update (30 Jun 2026, 18:10 UTC): DonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
- ETO AU will undergo scheduled maintenance (planned) 20 Nov, 15:00 UTC to 20 Nov, 19:00 UTC. Affects ETO · Details Latest update (30 Jun 2026, 18:15 UTC): ETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
- ETO - Canada, US Public, and US Private will undergo scheduled maintenance (planned) 22 Nov, 06:00 UTC to 22 Nov, 10:00 UTC. Affects ETO · Details Latest update (30 Jun 2026, 18:14 UTC): ETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
- Give Gab Maintenance (planned) 23 Nov, 06:00 UTC to 23 Nov, 10:00 UTC. Affects GiveGab · Details Latest update (5 Jun 2026, 14:34 UTC): Give Gab will be undergoing regular scheduled maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
We keep the first 10 of 30 maintenance windows; the rest are on Bonterra & NGP VAN Incidents & Maintenance's status page.
In Bonterra & NGP VAN Incidents & Maintenance's own words, as we read them every 15 minutes, last 7 min ago. Read Bonterra & NGP VAN Incidents & Maintenance's status page
Reports from people in Mozambique
Last 24 hours · Mozambique · times in UTC
No community reports in the last 24 hours from Mozambique. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Mozambique. The report chart above is filtered to Mozambique.
Parts of Bonterratech
Bonterra & NGP VAN Incidents & Maintenance- ApricotOperational
- ETOOperational
- PenelopeOperational
- EveryActionOperational
- NGP VANOperational
- ActionKitOperational
- CyberGrantsOperational
- WeSpireOperational
- Network for GoodOperational
- GrantmakerOperational
- GiveGabOperational
- GiveGab EnterpriseOperational
- SalsaOperational
- DonorTrendsOperational
- MobilizeOperational
- Nonprofit HubOperational
- DonorDriveOperational
- OneCauseOperational
Incidents and maintenance
Open incidents
- CyberGrants: Issues with Credit Card Donations (monitoring) Since 2 Nov, 21:23 UTC. Affects CyberGrants · Details
- GiveGab Enterprise: Application is not Accessible (monitoring) Since 2 Nov, 21:13 UTC. Affects GiveGab Enterprise · Details
Maintenance
- Mobilize will undergo scheduled maintenance (planned) 9 Nov, 06:00 UTC to 9 Nov, 10:00 UTC. Affects Mobilize · Details
- CyberGrants Maintenance (planned) 14 Nov, 06:00 UTC to 14 Nov, 10:00 UTC. Affects CyberGrants · Details
- EA and NGP VAN Monthly Maintenance (planned) 14 Nov, 11:00 UTC to 14 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details
- CyberGrants Maintenance (planned) 14 Nov, 12:00 UTC to 14 Nov, 14:00 UTC. Affects CyberGrants · Details
- EA and NGP VAN Monthly Maintenance (planned) 15 Nov, 11:00 UTC to 15 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details
- EA and NGP VAN Monthly Maintenance (planned) 16 Nov, 11:00 UTC to 16 Nov, 12:00 UTC. Affects EveryAction, NGP VAN · Details
- DonorDrive will undergo scheduled maintenance (planned) 20 Nov, 02:00 UTC to 21 Nov, 06:00 UTC. Affects DonorDrive · Details
- ETO AU will undergo scheduled maintenance (planned) 20 Nov, 15:00 UTC to 20 Nov, 19:00 UTC. Affects ETO · Details
- ETO - Canada, US Public, and US Private will undergo scheduled maintenance (planned) 22 Nov, 06:00 UTC to 22 Nov, 10:00 UTC. Affects ETO · Details
- Give Gab Maintenance (planned) 23 Nov, 06:00 UTC to 23 Nov, 10:00 UTC. Affects GiveGab · Details
Outage history
Last 9030 days
0.00% of the time without a reported outage, since 3 NovOf the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 3 Nov, 08:26 UTC | Partial outage | going on, 4 d 12 h | Open incident: CyberGrants: Issues with Credit Card Donations |
What can I try?
Having trouble with Bonterratech?
- Compare reports from Mozambique and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Bonterratech down, or is it just me?
Bonterratech itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Bonterratech status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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