by HonkWatch

Is Giffgaff down in Mexico?

Giffgaff has problems

Mexico No reports in the last hour checked 12 min ago
Partial outage reported by Giffgaff 3 of 57 parts affected: Ask an agent / Raising a case, Ask an agent / Case updates, Community / Interacting with the community. Going on for 4 h 20 min. Updated 6 Nov, 21:00 UTC, 12 min ago · Official status page
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Reports from people in Mexico

Last 24 hours · Mexico · times in UTC

0 reports

No community reports in the last 24 hours from Mexico. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 21:12 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Mexico

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Mexico. The report chart above is filtered to Mexico.

Parts of Giffgaff

giffgaff

Community

  • Interacting with the communityDegraded
  • Viewing the communityOperational
  • NotificationsOperational

Ask an agent

  • Raising a caseDegraded
  • Case updatesDegraded

Transferring your number

  • Joining giffgaffOperational
  • Calling 43431Operational
  • Texting 43431Operational
  • Getting a PAC code onlineOperational
  • Request STAC via 75075Operational
  • Getting a STAC code onlineOperational
  • Request PAC via 65075Operational
  • Delayed Number TransferOperational

The My giffgaff app

  • LoginOperational
  • AvailabilityOperational

Data, calls and texts

  • CallsOperational
  • DataOperational
  • MMS(Picture messages)Operational
  • Premium SMSOperational
  • Bon Voyage messageOperational
  • TextsOperational
  • VoicemailOperational

Plans & Credit

  • Using a voucherOperational
  • Using a credit/debit cardOperational
  • Using top-up creditOperational
  • Using PayPalOperational
  • IVR - Automated phone serviceOperational
  • Display issues for plans & creditOperational
  • Early repurchaseOperational
  • Travel Data Add OnOperational
  • Auto Topup ServicesOperational

giffgaff communications

  • giffgaff emailsOperational
  • Password resetOperational
  • Purchase confirmationOperational
  • Two-step verificationOperational
  • giffgaff textsOperational
  • Content LockOperational
  • Low Balance NotificationOperational
  • End of Call NotificationsOperational

SIM

  • Ordering a SIMOperational
  • Delivery of SIMOperational
  • Activating SIMOperational
  • SIM SwapOperational

giffgaff.com website

  • LoginOperational
  • Site availabilityOperational
  • RegistrationOperational

Broadband

  • On-boardingOperational
  • Live ChatOperational

eSIM

  • Downloading eSIMOperational
  • Installing eSIMOperational

Phones

  • Buy phone with loanOperational
  • Buy outrightOperational
  • Phone deliveryOperational
  • Phone return, repair or exchangeOperational
  • Sell my phoneOperational
  • Phone page unavailable / IntermittentOperational
  • Phone order processingOperational

Incidents and maintenance

Open incidents

  • Latency Issue with Intercom - Fin AI Agent, Inbox and Messenger (investigating) Since 6 Nov, 16:35 UTC. Affects Raising a case, Case updates, Interacting with the community · Details
Outage history

Last 9030 days

94.88% of the time without a reported outage, since 3 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Giffgaff's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%50%100%

Recent problems

6 Nov, 16:52 UTCPartial outagegoing on, 4 h 20 min3 of 57 parts affected: Ask an agent / Raising a case, Ask an agent / Case updates, Community / Interacting with the community
What can I try?

Having trouble with Giffgaff?

  1. Compare reports from Mexico and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Giffgaff down, or is it just me?

Giffgaff itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Giffgaff status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Telecom and internet

See the live outage feed for Mexico · Find another service