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Is Palo Alto Networks down in Japan?

Palo Alto Networks has problems

Japan No reports in the last hour checked 2 min ago
Partial outage reported by Palo Alto Networks 1 of 533 parts affected: Cloud NGFW for AWS / Bahrain (me-south-1). Going on for 5 d 9 h. Updated 7 Nov, 18:05 UTC, 2 min ago · Official status page
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Reports from people in Japan

Last 24 hours · Japan · times in UTC

0 reports

No community reports in the last 24 hours from Japan. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 18:07 UTC

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Japan

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Japan. The report chart above is filtered to Japan.

Where Palo Alto Networks is affected

From Palo Alto Networks's own status page

1 place has a problem now. Palo Alto Networks's working places aren't all listed, so only those it names are on the map.

Select a country, including small islands.
Fiji: No mapped reports Tanzania: No mapped reports Western Sahara: No mapped reports Canada: No mapped reports United States: No mapped reports Kazakhstan: No mapped reports Uzbekistan: No mapped reports Papua New Guinea: No mapped reports Indonesia: No mapped reports Argentina: No mapped reports Chile: No mapped reports DR Congo: No mapped reports Somalia: No mapped reports Kenya: No mapped reports Sudan: No mapped reports Chad: No mapped reports Haiti: No mapped reports Dominican Republic: No mapped reports Russia: No mapped reports Bahamas: No mapped reports Falkland Is.: No mapped reports Norway: No mapped reports Greenland: No mapped reports Fr. S. Antarctic Lands: No mapped reports Timor-Leste: No mapped reports South Africa: No mapped reports Lesotho: No mapped reports Mexico: No mapped reports Uruguay: No mapped reports Brazil: No mapped reports Bolivia: No mapped reports Peru: No mapped reports Colombia: No mapped reports Panama: No mapped reports Costa Rica: No mapped reports Nicaragua: No mapped reports Honduras: No mapped reports El Salvador: No mapped reports Guatemala: No mapped reports Belize: No mapped reports Venezuela: No mapped reports Guyana: No mapped reports Suriname: No mapped reports France: No mapped reports Ecuador: No mapped reports Puerto Rico: No mapped reports Jamaica: No mapped reports Cuba: No mapped reports Zimbabwe: No mapped reports Botswana: No mapped reports Namibia: No mapped reports Senegal: No mapped reports Mali: No mapped reports Mauritania: No mapped reports Benin: No mapped reports Niger: No mapped reports Nigeria: No mapped reports Cameroon: No mapped reports Togo: No mapped reports Ghana: No mapped reports Côte d'Ivoire: No mapped reports Guinea: No mapped reports Guinea-Bissau: No mapped reports Liberia: No mapped reports Sierra Leone: No mapped reports Burkina Faso: No mapped reports Central African Republic: No mapped reports Congo: No mapped reports Gabon: No mapped reports Equatorial Guinea: No mapped reports Zambia: No mapped reports Malawi: No mapped reports Mozambique: No mapped reports eSwatini: No mapped reports Angola: No mapped reports Burundi: No mapped reports Israel: No mapped reports Lebanon: No mapped reports Madagascar: No mapped reports Palestine: No mapped reports Gambia: No mapped reports Tunisia: No mapped reports Algeria: No mapped reports Jordan: No mapped reports United Arab Emirates: No mapped reports Qatar: No mapped reports Kuwait: No mapped reports Iraq: No mapped reports Oman: No mapped reports Vanuatu: No mapped reports Cambodia: No mapped reports Thailand: No mapped reports Laos: No mapped reports Myanmar: No mapped reports Vietnam: No mapped reports North Korea: No mapped reports South Korea: No mapped reports Mongolia: No mapped reports India: No mapped reports Bangladesh: No mapped reports Bhutan: No mapped reports Nepal: No mapped reports Pakistan: No mapped reports Afghanistan: No mapped reports Tajikistan: No mapped reports Kyrgyzstan: No mapped reports Turkmenistan: No mapped reports Iran: No mapped reports Syria: No mapped reports Armenia: No mapped reports Sweden: No mapped reports Belarus: No mapped reports Ukraine: No mapped reports Poland: No mapped reports Austria: No mapped reports Hungary: No mapped reports Moldova: No mapped reports Romania: No mapped reports Lithuania: No mapped reports Latvia: No mapped reports Estonia: No mapped reports Germany: No mapped reports Bulgaria: No mapped reports Greece: No mapped reports Turkey: No mapped reports Albania: No mapped reports Croatia: No mapped reports Switzerland: No mapped reports Luxembourg: No mapped reports Belgium: No mapped reports Netherlands: No mapped reports Portugal: No mapped reports Spain: No mapped reports Ireland: No mapped reports New Caledonia: No mapped reports Solomon Islands: No mapped reports New Zealand: No mapped reports Australia: No mapped reports Sri Lanka: No mapped reports China: No mapped reports Taiwan: No mapped reports Italy: No mapped reports Denmark: No mapped reports United Kingdom: No mapped reports Iceland: No mapped reports Azerbaijan: No mapped reports Georgia: No mapped reports Philippines: No mapped reports Malaysia: No mapped reports Brunei: No mapped reports Slovenia: No mapped reports Finland: No mapped reports Slovakia: No mapped reports Czechia: No mapped reports Eritrea: No mapped reports Japan: No mapped reports Paraguay: No mapped reports Yemen: No mapped reports Saudi Arabia: No mapped reports N. Cyprus: No mapped reports Cyprus: No mapped reports Morocco: No mapped reports Egypt: No mapped reports Libya: No mapped reports Ethiopia: No mapped reports Djibouti: No mapped reports Somaliland: No mapped reports Uganda: No mapped reports Rwanda: No mapped reports Bosnia and Herzegovina: No mapped reports North Macedonia: No mapped reports Serbia: No mapped reports Montenegro: No mapped reports Kosovo: No mapped reports Trinidad and Tobago: No mapped reports South Sudan: No mapped reports Andorra: No mapped reports Antigua and Barbuda: No mapped reports Anguilla: No mapped reports Antarctica: No mapped reports American Samoa: No mapped reports Aruba: No mapped reports Åland: No mapped reports Barbados: No mapped reports Bahrain: partial outage (Bahrain (me-south-1)) Saint Barthélemy: No mapped reports Bermuda: No mapped reports Cook Islands: No mapped reports Cape Verde: No mapped reports Curaçao: No mapped reports Dominica: No mapped reports Federated States of Micronesia: No mapped reports Faroe Islands: No mapped reports Grenada: No mapped reports Guernsey: No mapped reports South Georgia and the South Sandwich Islands: No mapped reports Guam: No mapped reports Hong Kong: No mapped reports Heard Island and McDonald Islands: No mapped reports Isle of Man: No mapped reports British Indian Ocean Territory: No mapped reports Jersey: No mapped reports Kiribati: No mapped reports Comoros: No mapped reports Saint Kitts and Nevis: No mapped reports Cayman Islands: No mapped reports Saint Lucia: No mapped reports Liechtenstein: No mapped reports Monaco: No mapped reports Saint Martin: No mapped reports Marshall Islands: No mapped reports Macau: No mapped reports Northern Mariana Islands: No mapped reports Montserrat: No mapped reports Malta: No mapped reports Mauritius: No mapped reports Maldives: No mapped reports Norfolk Island: No mapped reports Nauru: No mapped reports Niue: No mapped reports French Polynesia: No mapped reports Saint Pierre and Miquelon: No mapped reports Pitcairn Islands: No mapped reports Palau: No mapped reports Seychelles: No mapped reports Singapore: No mapped reports Saint Helena: No mapped reports San Marino: No mapped reports São Tomé and Príncipe: No mapped reports Sint Maarten: No mapped reports Turks and Caicos Islands: No mapped reports Tonga: No mapped reports Tuvalu: No mapped reports Vatican City: No mapped reports Saint Vincent and the Grenadines: No mapped reports British Virgin Islands: No mapped reports United States Virgin Islands: No mapped reports Wallis and Futuna: No mapped reports Samoa: No mapped reports Bahrain (me-south-1): partial outage

Colours reflect only the places named in this service's updates.

  • Bahrain (me-south-1)Partial outage

Our own checks of paloaltonetworks.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Querétaro: loaded in 446 ms Bangalore: loaded in 781 ms Hong Kong: loaded in 492 ms Hamina: loaded in 578 ms Dallas: loaded in 815 ms Johannesburg: loaded in 1982 ms Portsmouth: loaded in 337 ms Melbourne: loaded in 618 ms Madrid: loaded in 290 ms Atlanta: loaded in 252 ms Warsaw: loaded in 447 ms New Jersey: loaded in 505 ms Seattle: loaded in 262 ms Delhi: loaded in 751 ms New York: loaded in 502 ms Tel Aviv: loaded in 660 ms São Paulo: loaded in 359 ms Jakarta: loaded in 828 ms Osaka: loaded in 530 ms Cape Town: loaded in 1775 ms Mumbai: loaded in 802 ms Doha: loaded in 1042 ms St. Louis: loaded in 308 ms Amsterdam: loaded in 339 ms Singapore: loaded in 571 ms Lauterbourg: loaded in 454 ms Frankfurt: loaded in 327 ms Seoul: loaded in 732 ms Sydney: loaded in 676 ms London: loaded in 323 ms Santiago: loaded in 518 ms Tokyo: loaded in 608 ms Port Louis: loaded in 1496 ms Los Angeles: loaded in 689 ms Toronto: loaded in 162 ms
  • QuerétaroReachable446 ms, 2 min ago
  • BangaloreReachable781 ms, 2 min ago
  • Hong KongReachable492 ms, 2 min ago
  • HaminaReachable578 ms, 2 min ago
  • DallasReachable815 ms, 2 min ago
  • JohannesburgReachable1982 ms, 2 min ago
  • PortsmouthReachable337 ms, 2 min ago
  • MelbourneReachable618 ms, 2 min ago
  • MadridReachable290 ms, 3 min ago
  • AtlantaReachable252 ms, 3 min ago
  • WarsawReachable447 ms, 3 min ago
  • New JerseyReachable505 ms, 3 min ago
  • SeattleReachable262 ms, 3 min ago
  • DelhiReachable751 ms, 3 min ago
  • New YorkReachable502 ms, 3 min ago
  • Tel AvivReachable660 ms, 3 min ago
  • São PauloReachable359 ms, 3 min ago
  • JakartaReachable828 ms, 3 min ago
  • OsakaReachable530 ms, 3 min ago
  • Cape TownReachable1775 ms, 3 min ago
  • MumbaiReachable802 ms, 3 min ago
  • DohaReachable1042 ms, 3 min ago
  • St. LouisReachable308 ms, 3 min ago
  • AmsterdamReachable339 ms, 4 min ago
  • SingaporeReachable571 ms, 4 min ago
  • LauterbourgReachable454 ms, 4 min ago
  • FrankfurtReachable327 ms, 4 min ago
  • SeoulReachable732 ms, 4 min ago
  • SydneyReachable676 ms, 4 min ago
  • LondonReachable323 ms, 4 min ago
  • SantiagoReachable518 ms, 4 min ago
  • TokyoReachable608 ms, 4 min ago
  • Port LouisReachable1496 ms, 4 min ago
  • Los AngelesReachable689 ms, 4 min ago
  • TorontoReachable162 ms, 4 min ago

This is separate from the status page: we request paloaltonetworks.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Palo Alto Networks

Palo Alto Networks Cloud Services

Cloud NGFW for AWS

  • Bahrain (me-south-1)Degraded

532 other parts are working.

Incidents and maintenance

Maintenance

  • Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD in America Government Region (planned) 8 Nov, 04:00 UTC to 8 Nov, 12:00 UTC. Affects United States - Government, United States - Goverment, United States - Government, United States - Government · Details
  • Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, Brazil and Ja (planned) 15 Nov, 06:00 UTC to 15 Nov, 14:00 UTC. Affects Australia, Australia, Australia, Australia and 44 more · Details
  • Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Ita (planned) 15 Nov, 11:00 UTC to 15 Nov, 19:00 UTC. Affects Germany, Germany, Germany, Germany and 55 more · Details
  • Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in America, Canada, Singapore, Indonesia, India, Australia, Taiwan, Korea, Brazil and Ja (planned) 22 Nov, 06:00 UTC to 22 Nov, 14:00 UTC. Affects Australia, Australia, Australia, Australia and 44 more · Details
  • Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE / CLOUD in Europe, Germany, Switzerland, Poland, Qatar, Israel, France, Saudi Arabia, Spain, Ita (planned) 22 Nov, 11:00 UTC to 22 Nov, 19:00 UTC. Affects Germany, Germany, Germany, Germany and 55 more · Details
  • Prisma Cloud [APP.GOV]: 26.11.1 Scheduled Release (planned) 24 Nov, 01:00 UTC to 24 Nov, 05:00 UTC. Affects Americas - US - app.gov.prismacloud.io · Details
  • Prisma Cloud [APP.FR]: 26.12.1 Scheduled Release (planned) 7 Dec, 21:00 UTC to 8 Dec, 03:00 UTC. Affects France - FR - app.fr.prismacloud.io · Details
  • Prisma Cloud [APP.CA]: 26.12.1 Scheduled Release (planned) 8 Dec, 06:00 UTC to 8 Dec, 12:00 UTC. Affects Americas - Canada - app.ca.prismacloud.io · Details
  • Prisma Cloud [APP.SG]: 26.12.1 Scheduled Release (planned) 8 Dec, 12:00 UTC to 8 Dec, 18:00 UTC. Affects Asia Pacific - Singapore - app.sg.prismacloud.io · Details
  • Prisma Cloud [APP.ID]: 26.12.1 Scheduled Release (planned) 8 Dec, 17:00 UTC to 8 Dec 2026, 23:00 UTC. Affects Asia Pacific - Indonesia - app.id.prismacloud.io · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of paloaltonetworks.com that failed (9,881 checks). Shaded: when Palo Alto Networks's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 00:0006:0012:0018:00 0% of 86 checks failed0% of 109 checks failed0% of 92 checks failed0% of 80 checks failed0% of 85 checks failed0% of 82 checks failed0% of 83 checks failed0% of 86 checks failed0% of 112 checks failed0% of 103 checks failed0% of 107 checks failed0% of 83 checks failed0% of 104 checks failed0% of 115 checks failed0% of 96 checks failed0% of 108 checks failed0% of 97 checks failed0% of 114 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 53 checks failed

Recent problems

2 Nov, 09:06 UTCPartial outagegoing on, 5 d 9 h1 of 533 parts affected: Cloud NGFW for AWS / Bahrain (me-south-1)
What can I try?

Having trouble with Palo Alto Networks?

  1. Compare reports from Japan and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Palo Alto Networks down, or is it just me?

Palo Alto Networks itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Palo Alto Networks status page and load paloaltonetworks.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Security

See the live outage feed for Japan · Find another service