by HonkWatch

Is Mypurecloud down in Jordan?

Mypurecloud has problems

Jordan No reports in the last hour checked just now
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 15 h. Updated 6 Nov, 23:47 UTC, just now · Official status page
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Reports from people in Jordan

Last 24 hours · Jordan · times in UTC

0 reports

No community reports in the last 24 hours from Jordan. Having trouble? Add your report.

024 00:0006:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 23:48 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Jordan

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Jordan. The report chart above is filtered to Jordan.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

São Paulo: loaded in 1289 ms London: loaded in 897 ms Dallas: loaded in 616 ms Atlanta: loaded in 460 ms Osaka: loaded in 1430 ms Hong Kong: loaded in 1636 ms Doha: loaded in 2429 ms Los Angeles: loaded in 888 ms Portsmouth: loaded in 1062 ms Bangalore: loaded in 2418 ms St. Louis: loaded in 726 ms New York: loaded in 688 ms Singapore: loaded in 1874 ms Tokyo: loaded in 1411 ms Port Louis: loaded in 3035 ms Delhi: loaded in 2141 ms Frankfurt: loaded in 1089 ms Seattle: loaded in 708 ms Seoul: loaded in 1584 ms Santiago: loaded in 1754 ms Cape Town: loaded in 1931 ms Johannesburg: loaded in 1866 ms Querétaro: loaded in 881 ms Madrid: loaded in 978 ms New Jersey: loaded in 619 ms Tel Aviv: loaded in 1315 ms Toronto: loaded in 450 ms Hamina: loaded in 1167 ms Mumbai: loaded in 1874 ms Warsaw: loaded in 1106 ms Amsterdam: loaded in 1071 ms Lauterbourg: loaded in 1049 ms Sydney: loaded in 2077 ms Jakarta: loaded in 2180 ms Melbourne: loaded in 1860 ms
  • São PauloReachable1289 ms, 2 min ago
  • LondonReachable897 ms, 3 min ago
  • DallasReachable616 ms, 3 min ago
  • AtlantaReachable460 ms, 3 min ago
  • OsakaReachable1430 ms, 3 min ago
  • Hong KongReachable1636 ms, 3 min ago
  • DohaReachable2429 ms, 3 min ago
  • Los AngelesReachable888 ms, 3 min ago
  • PortsmouthReachable1062 ms, 3 min ago
  • BangaloreReachable2418 ms, 3 min ago
  • St. LouisReachable726 ms, 3 min ago
  • New YorkReachable688 ms, 3 min ago
  • SingaporeReachable1874 ms, 3 min ago
  • TokyoReachable1411 ms, 3 min ago
  • Port LouisReachable3035 ms, 3 min ago
  • DelhiReachable2141 ms, 3 min ago
  • FrankfurtReachable1089 ms, 3 min ago
  • SeattleReachable708 ms, 4 min ago
  • SeoulReachable1584 ms, 4 min ago
  • SantiagoReachable1754 ms, 4 min ago
  • Cape TownReachable1931 ms, 4 min ago
  • JohannesburgReachable1866 ms, 4 min ago
  • QuerétaroReachable881 ms, 4 min ago
  • MadridReachable978 ms, 4 min ago
  • New JerseyReachable619 ms, 4 min ago
  • Tel AvivReachable1315 ms, 4 min ago
  • TorontoReachable450 ms, 4 min ago
  • HaminaReachable1167 ms, 4 min ago
  • MumbaiReachable1874 ms, 4 min ago
  • WarsawReachable1106 ms, 4 min ago
  • AmsterdamReachable1071 ms, 4 min ago
  • LauterbourgReachable1049 ms, 4 min ago
  • SydneyReachable2077 ms, 4 min ago
  • JakartaReachable2180 ms, 4 min ago
  • MelbourneReachable1860 ms, 4 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,583 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%11%21% 00:0006:0012:0018:0000:00 0% of 105 checks failed0% of 106 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed4% of 114 checks failed9% of 116 checks failed18% of 136 checks failed21% of 128 checks failed13% of 118 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 11 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 15 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Jordan and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Jordan · Find another service