by HonkWatch

Is Mypurecloud down in Jersey?

Mypurecloud has problems

Jersey No reports in the last hour checked just now
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 19 h. Updated 7 Nov, 04:06 UTC, just now · Official status page
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Reports from people in Jersey

Last 24 hours · Jersey · times in UTC

0 reports

No community reports in the last 24 hours from Jersey. Having trouble? Add your report.

024 06:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 04:06 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Jersey

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Jersey. The report chart above is filtered to Jersey.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Dallas: loaded in 889 ms São Paulo: loaded in 1197 ms London: loaded in 884 ms Atlanta: loaded in 2175 ms Osaka: loaded in 1417 ms Lauterbourg: loaded in 1102 ms Hong Kong: loaded in 1689 ms Los Angeles: loaded in 892 ms Doha: loaded in 2250 ms Portsmouth: loaded in 1108 ms Bangalore: loaded in 2500 ms St. Louis: loaded in 703 ms New York: loaded in 675 ms Singapore: loaded in 1886 ms Tokyo: loaded in 1455 ms Delhi: loaded in 2137 ms Port Louis: loaded in 2900 ms Frankfurt: loaded in 998 ms Seattle: loaded in 708 ms Seoul: loaded in 1616 ms Querétaro: loaded in 817 ms Santiago: loaded in 1719 ms Johannesburg: loaded in 1844 ms Madrid: loaded in 968 ms Cape Town: loaded in 2103 ms New Jersey: loaded in 434 ms Tel Aviv: loaded in 1308 ms Toronto: loaded in 444 ms Hamina: loaded in 1551 ms Warsaw: loaded in 1447 ms Amsterdam: loaded in 1035 ms Mumbai: loaded in 1968 ms Sydney: loaded in 1977 ms Jakarta: loaded in 2105 ms Melbourne: loaded in 1796 ms
  • DallasReachable889 ms, just now
  • São PauloReachable1197 ms, just now
  • LondonReachable884 ms, just now
  • AtlantaReachable2175 ms, just now
  • OsakaReachable1417 ms, just now
  • LauterbourgReachable1102 ms, just now
  • Hong KongReachable1689 ms, 1 min ago
  • Los AngelesReachable892 ms, 1 min ago
  • DohaReachable2250 ms, 1 min ago
  • PortsmouthReachable1108 ms, 1 min ago
  • BangaloreReachable2500 ms, 1 min ago
  • St. LouisReachable703 ms, 1 min ago
  • New YorkReachable675 ms, 1 min ago
  • SingaporeReachable1886 ms, 1 min ago
  • TokyoReachable1455 ms, 1 min ago
  • DelhiReachable2137 ms, 1 min ago
  • Port LouisReachable2900 ms, 1 min ago
  • FrankfurtReachable998 ms, 2 min ago
  • SeattleReachable708 ms, 2 min ago
  • SeoulReachable1616 ms, 2 min ago
  • QuerétaroReachable817 ms, 2 min ago
  • SantiagoReachable1719 ms, 2 min ago
  • JohannesburgReachable1844 ms, 2 min ago
  • MadridReachable968 ms, 2 min ago
  • Cape TownReachable2103 ms, 2 min ago
  • New JerseyReachable434 ms, 2 min ago
  • Tel AvivReachable1308 ms, 2 min ago
  • TorontoReachable444 ms, 2 min ago
  • HaminaReachable1551 ms, 2 min ago
  • WarsawReachable1447 ms, 2 min ago
  • AmsterdamReachable1035 ms, 2 min ago
  • MumbaiReachable1968 ms, 2 min ago
  • SydneyReachable1977 ms, 2 min ago
  • JakartaReachable2105 ms, 2 min ago
  • MelbourneReachable1796 ms, 2 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,530 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 06:0012:0018:0000:00 0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 46 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 19 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Jersey and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Jersey · Find another service