by HonkWatch

Is Paysafe down in Hong Kong?

Paysafe has problems

Hong Kong No reports in the last hour checked just now
Partial outage reported by Paysafe 1 of 138 parts affected: PagoEfectivo / GMoney. Going on for 2 d 4 h. Updated 7 Nov, 00:04 UTC, just now · Official status page
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Reports from people in Hong Kong

Last 24 hours · Hong Kong · times in UTC

0 reports

No community reports in the last 24 hours from Hong Kong. Having trouble? Add your report.

024 06:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 00:05 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Hong Kong

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HonkWatch watches the Paysafe status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Hong Kong. The report chart above is filtered to Hong Kong.

Our own checks of paysafe.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Cape Town: loaded in 2404 ms Tel Aviv: loaded in 678 ms New York: loaded in 130 ms Sydney: loaded in 3290 ms Los Angeles: loaded in 1456 ms Melbourne: loaded in 3238 ms Seoul: loaded in 1886 ms Toronto: loaded in 333 ms Hong Kong: loaded in 2477 ms Lauterbourg: loaded in 279 ms Dallas: loaded in 756 ms Atlanta: loaded in 236 ms Osaka: loaded in 1992 ms Johannesburg: loaded in 2301 ms Jakarta: loaded in 3096 ms Seattle: loaded in 185 ms Mumbai: loaded in 1943 ms Delhi: loaded in 3309 ms Warsaw: loaded in 170 ms Madrid: loaded in 244 ms Portsmouth: loaded in 199 ms Santiago: loaded in 1576 ms London: loaded in 125 ms Frankfurt: loaded in 84 ms Bangalore: loaded in 2105 ms Tokyo: loaded in 1222 ms São Paulo: loaded in 1475 ms Singapore: loaded in 2326 ms St. Louis: loaded in 376 ms Querétaro: loaded in 537 ms Amsterdam: loaded in 109 ms Port Louis: loaded in 3672 ms Hamina: loaded in 446 ms Doha: loaded in 1354 ms New Jersey: loaded in 220 ms
  • Cape TownReachable2404 ms, just now
  • Tel AvivReachable678 ms, just now
  • New YorkReachable130 ms, just now
  • SydneyReachable3290 ms, just now
  • Los AngelesReachable1456 ms, just now
  • MelbourneReachable3238 ms, just now
  • SeoulReachable1886 ms, just now
  • TorontoReachable333 ms, just now
  • Hong KongReachable2477 ms, just now
  • LauterbourgReachable279 ms, just now
  • DallasReachable756 ms, just now
  • AtlantaReachable236 ms, just now
  • OsakaReachable1992 ms, just now
  • JohannesburgReachable2301 ms, just now
  • JakartaReachable3096 ms, 1 min ago
  • SeattleReachable185 ms, 1 min ago
  • MumbaiReachable1943 ms, 1 min ago
  • DelhiReachable3309 ms, 1 min ago
  • WarsawReachable170 ms, 1 min ago
  • MadridReachable244 ms, 2 min ago
  • PortsmouthReachable199 ms, 2 min ago
  • SantiagoReachable1576 ms, 2 min ago
  • LondonReachable125 ms, 2 min ago
  • FrankfurtReachable84 ms, 2 min ago
  • BangaloreReachable2105 ms, 2 min ago
  • TokyoReachable1222 ms, 2 min ago
  • São PauloReachable1475 ms, 2 min ago
  • SingaporeReachable2326 ms, 2 min ago
  • St. LouisReachable376 ms, 2 min ago
  • QuerétaroReachable537 ms, 2 min ago
  • AmsterdamReachable109 ms, 2 min ago
  • Port LouisReachable3672 ms, 2 min ago
  • HaminaReachable446 ms, 2 min ago
  • DohaReachable1354 ms, 2 min ago
  • New JerseyReachable220 ms, 2 min ago

This is separate from the status page: we request paysafe.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Paysafe

Paysafe

PagoEfectivo

  • GMoneyDegraded

137 other parts are working.

Incidents and maintenance

Maintenance

  • Partner Maintenance - WorldPay (planned) 7 Nov, 10:00 UTC to 7 Nov, 22:00 UTC. Affects Worldpay Vantiv · Details
  • Partner Maintenance-WorldPay (planned) 7 Nov, 11:00 UTC to 7 Nov, 19:00 UTC. Affects Worldpay Vantiv · Details
  • Paysafe Planned Maintenance - Processing and APIs (planned) 9 Nov, 09:00 UTC to 14 Nov, 09:00 UTC. Affects Account Updater, AMR, Automated onboarding (Payfac & Simplified onboarding), Batch Upload and 15 more · Details
  • Remembrance Day Holiday - Peoples Group (planned) 11 Nov, 05:00 UTC to 12 Nov, 05:00 UTC. Affects Interac e-Transfer · Details
  • Payment Processing Planned Maintenance (planned) 12 Nov, 13:00 UTC to 12 Nov, 19:00 UTC. Affects Account Updater, AMR, Automated onboarding (Payfac & Simplified onboarding), Batch Upload and 16 more · Details
  • Partner Maintenance - Global Payments (planned) 14 Nov, 08:00 UTC to 14 Nov, 13:00 UTC. Affects Banco de Crédito del Perú (BCP), Global Payments · Details
  • Partner Maintenance- Interac (planned) 15 Nov, 07:00 UTC to 15 Nov, 08:00 UTC. Affects Interac e-Transfer · Details
  • Partner Maintenance - Peoples Group (planned) 17 Nov, 06:00 UTC to 17 Nov, 09:00 UTC. Affects Interac e-Transfer · Details
  • Partner Maintenance- Interac (planned) 17 Nov, 06:00 UTC to 17 Nov, 09:00 UTC. Affects Interac e-Transfer · Details
Outage history

Last 9030 days

50.14% of the time without a reported outage, since 2 Nov

Of the last 90 days, 5 had a partial or major outage, 1 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of paysafe.com that failed (9,540 checks). Shaded: when Paysafe's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 06:0012:0018:0000:00 1% of 107 checks failed0% of 106 checks failed5% of 114 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed3% of 113 checks failed1% of 106 checks failed3% of 114 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 102 checks failed0% of 104 checks failed0% of 108 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 98 checks failed0% of 104 checks failed0% of 94 checks failed0% of 105 checks failed0% of 101 checks failed0% of 101 checks failed0% of 102 checks failed1% of 86 checks failed0% of 89 checks failed0% of 106 checks failed0% of 88 checks failed0% of 108 checks failed0% of 102 checks failed0% of 100 checks failed0% of 72 checks failed0% of 93 checks failed0% of 101 checks failed0% of 95 checks failed0% of 92 checks failed0% of 95 checks failed0% of 94 checks failed0% of 96 checks failed0% of 94 checks failed0% of 82 checks failed0% of 70 checks failed0% of 100 checks failed0% of 79 checks failed0% of 90 checks failed0% of 74 checks failed0% of 91 checks failed0% of 91 checks failed0% of 91 checks failed0% of 93 checks failed0% of 103 checks failed0% of 89 checks failed0% of 97 checks failed1% of 90 checks failed0% of 108 checks failed0% of 84 checks failed1% of 83 checks failed0% of 112 checks failed0% of 89 checks failed0% of 92 checks failed0% of 100 checks failed0% of 106 checks failed0% of 103 checks failed0% of 109 checks failed1% of 90 checks failed0% of 92 checks failed0% of 124 checks failed0% of 96 checks failed0% of 105 checks failed0% of 97 checks failed0% of 114 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 106 checks failed0% of 44 checks failed

Recent problems

4 Nov, 20:04 UTCPartial outagegoing on, 2 d 4 h1 of 138 parts affected: PagoEfectivo / GMoney
2 Nov, 14:59 UTCPartial outage2 h 28 minOpen incident: Service Disruption - PagoEfectivo
What can I try?

Having trouble with Paysafe?

  1. Compare reports from Hong Kong and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Paysafe down, or is it just me?

Paysafe itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Paysafe status page and load paysafe.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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