by HonkWatch

Is IONOS Cloud down in Hong Kong?

IONOS Cloud has problems

Hong Kong No reports in the last hour checked 2 min ago
Partial outage reported by IONOS Cloud 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more. Going on for 4 d 23 h. Updated 7 Nov, 13:21 UTC, 2 min ago · Official status page
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Reports from people in Hong Kong

Last 24 hours · Hong Kong · times in UTC

0 reports

No community reports in the last 24 hours from Hong Kong. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 13:23 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Hong Kong

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Hong Kong. The report chart above is filtered to Hong Kong.

Our own checks of ionos.cloud

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Cape Town: loaded in 2921 ms Singapore: loaded in 2224 ms New Jersey: loaded in 1153 ms Lauterbourg: loaded in 1055 ms St. Louis: loaded in 5434 ms Johannesburg: loaded in 2534 ms Jakarta: loaded in 2332 ms Querétaro: loaded in 650 ms Atlanta: loaded in 434 ms Toronto: loaded in 345 ms Tel Aviv: loaded in 1508 ms Melbourne: loaded in 2258 ms Sydney: loaded in 2245 ms Bangalore: loaded in 2789 ms New York: loaded in 354 ms Santiago: loaded in 2442 ms Los Angeles: loaded in 855 ms London: loaded in 917 ms Seattle: loaded in 539 ms Mumbai: loaded in 2257 ms Madrid: loaded in 1242 ms Frankfurt: loaded in 1041 ms Hong Kong: loaded in 1950 ms Warsaw: loaded in 1103 ms Seoul: loaded in 1879 ms Dallas: loaded in 334 ms Doha: loaded in 1845 ms Port Louis: loaded in 2760 ms São Paulo: loaded in 1540 ms Tokyo: loaded in 1481 ms Delhi: loaded in 2964 ms Amsterdam: loaded in 961 ms Hamina: loaded in 1138 ms Portsmouth: loaded in 868 ms Osaka: loaded in 1480 ms
  • Cape TownReachable2921 ms, just now
  • SingaporeReachable2224 ms, just now
  • New JerseyReachable1153 ms, just now
  • LauterbourgReachable1055 ms, just now
  • St. LouisReachable5434 ms, just now
  • JohannesburgReachable2534 ms, just now
  • JakartaReachable2332 ms, just now
  • QuerétaroReachable650 ms, just now
  • AtlantaReachable434 ms, just now
  • TorontoReachable345 ms, just now
  • Tel AvivReachable1508 ms, just now
  • MelbourneReachable2258 ms, just now
  • SydneyReachable2245 ms, just now
  • BangaloreReachable2789 ms, just now
  • New YorkReachable354 ms, just now
  • SantiagoReachable2442 ms, just now
  • Los AngelesReachable855 ms, just now
  • LondonReachable917 ms, just now
  • SeattleReachable539 ms, just now
  • MumbaiReachable2257 ms, 1 min ago
  • MadridReachable1242 ms, 1 min ago
  • FrankfurtReachable1041 ms, 1 min ago
  • Hong KongReachable1950 ms, 1 min ago
  • WarsawReachable1103 ms, 1 min ago
  • SeoulReachable1879 ms, 1 min ago
  • DallasReachable334 ms, 1 min ago
  • DohaReachable1845 ms, 1 min ago
  • Port LouisReachable2760 ms, 4 min ago
  • São PauloReachable1540 ms, 4 min ago
  • TokyoReachable1481 ms, 5 min ago
  • DelhiReachable2964 ms, 5 min ago
  • AmsterdamReachable961 ms, 5 min ago
  • HaminaReachable1138 ms, 5 min ago
  • PortsmouthReachable868 ms, 5 min ago
  • OsakaReachable1480 ms, 5 min ago

This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of IONOS Cloud

IONOS CLOUD

Location DE/TXL

  • ComputeDegraded

Other parts

  • Cloud SupportDegraded

Location DE/FRA

  • ComputeDegraded

Location DE/FKB

  • ComputeDegraded

Location GB/LHR

  • ComputeDegraded

Location US/EWR

  • ComputeDegraded

Location US/LAS

  • ComputeDegraded

Location ES/VIT

  • ComputeDegraded

Location FR/PAR

  • ComputeDegraded

Location US/MCI

  • ComputeDegraded

Location GB/BHX

  • ComputeDegraded

Location DE/FRA/2

  • ComputeDegraded

107 other parts are working.

Incidents and maintenance

Open incidents

  • Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of ionos.cloud that failed (9,734 checks). Shaded: when IONOS Cloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 104 checks failed0% of 87 checks failed0% of 85 checks failed0% of 94 checks failed0% of 98 checks failed0% of 103 checks failed0% of 80 checks failed0% of 66 checks failed1% of 113 checks failed0% of 79 checks failed2% of 101 checks failed0% of 81 checks failed0% of 77 checks failed0% of 89 checks failed1% of 103 checks failed1% of 97 checks failed1% of 108 checks failed0% of 83 checks failed1% of 98 checks failed0% of 109 checks failed0% of 105 checks failed1% of 84 checks failed1% of 82 checks failed1% of 110 checks failed0% of 99 checks failed0% of 87 checks failed1% of 115 checks failed0% of 105 checks failed2% of 109 checks failed0% of 105 checks failed2% of 93 checks failed2% of 91 checks failed1% of 114 checks failed0% of 101 checks failed2% of 108 checks failed0% of 105 checks failed2% of 109 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed3% of 111 checks failed0% of 105 checks failed1% of 106 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed1% of 106 checks failed0% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 45 checks failed

Recent problems

2 Nov, 13:31 UTCPartial outagegoing on, 4 d 23 h12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more
What can I try?

Having trouble with IONOS Cloud?

  1. Compare reports from Hong Kong and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is IONOS Cloud down, or is it just me?

IONOS Cloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Cloud and hosting

See the live outage feed for Hong Kong · Find another service