by HonkWatch

Is Mypurecloud down in Guinea-Bissau?

Mypurecloud has problems

Guinea-Bissau No reports in the last hour checked 6 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 20 h. Updated 7 Nov, 05:00 UTC, 6 min ago · Official status page
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Reports from people in Guinea-Bissau

Last 24 hours · Guinea-Bissau · times in UTC

0 reports

No community reports in the last 24 hours from Guinea-Bissau. Having trouble? Add your report.

024 06:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 05:06 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Guinea-Bissau

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Guinea-Bissau. The report chart above is filtered to Guinea-Bissau.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

London: loaded in 898 ms Dallas: loaded in 844 ms São Paulo: loaded in 1218 ms Atlanta: loaded in 404 ms Lauterbourg: loaded in 1047 ms Osaka: loaded in 1488 ms Hong Kong: loaded in 1665 ms Los Angeles: loaded in 942 ms Doha: loaded in 2370 ms Bangalore: loaded in 2194 ms Portsmouth: loaded in 1066 ms St. Louis: loaded in 927 ms New York: loaded in 540 ms Singapore: loaded in 1962 ms Delhi: loaded in 2176 ms Port Louis: loaded in 3091 ms Tokyo: loaded in 1425 ms Frankfurt: loaded in 987 ms Seattle: loaded in 698 ms Seoul: loaded in 1793 ms Santiago: loaded in 1768 ms Johannesburg: loaded in 1988 ms Madrid: loaded in 980 ms Cape Town: loaded in 2082 ms Querétaro: loaded in 850 ms New Jersey: loaded in 560 ms Tel Aviv: loaded in 1287 ms Toronto: loaded in 434 ms Warsaw: loaded in 1108 ms Mumbai: loaded in 1986 ms Hamina: loaded in 1242 ms Amsterdam: loaded in 1048 ms Sydney: loaded in 1946 ms Jakarta: loaded in 2078 ms Melbourne: loaded in 1821 ms
  • LondonReachable898 ms, just now
  • DallasReachable844 ms, just now
  • São PauloReachable1218 ms, just now
  • AtlantaReachable404 ms, just now
  • LauterbourgReachable1047 ms, 1 min ago
  • OsakaReachable1488 ms, 1 min ago
  • Hong KongReachable1665 ms, 1 min ago
  • Los AngelesReachable942 ms, 1 min ago
  • DohaReachable2370 ms, 1 min ago
  • BangaloreReachable2194 ms, 1 min ago
  • PortsmouthReachable1066 ms, 1 min ago
  • St. LouisReachable927 ms, 1 min ago
  • New YorkReachable540 ms, 1 min ago
  • SingaporeReachable1962 ms, 1 min ago
  • DelhiReachable2176 ms, 2 min ago
  • Port LouisReachable3091 ms, 2 min ago
  • TokyoReachable1425 ms, 2 min ago
  • FrankfurtReachable987 ms, 2 min ago
  • SeattleReachable698 ms, 2 min ago
  • SeoulReachable1793 ms, 2 min ago
  • SantiagoReachable1768 ms, 2 min ago
  • JohannesburgReachable1988 ms, 2 min ago
  • MadridReachable980 ms, 2 min ago
  • Cape TownReachable2082 ms, 2 min ago
  • QuerétaroReachable850 ms, 2 min ago
  • New JerseyReachable560 ms, 2 min ago
  • Tel AvivReachable1287 ms, 2 min ago
  • TorontoReachable434 ms, 2 min ago
  • WarsawReachable1108 ms, 2 min ago
  • MumbaiReachable1986 ms, 2 min ago
  • HaminaReachable1242 ms, 2 min ago
  • AmsterdamReachable1048 ms, 2 min ago
  • SydneyReachable1946 ms, 2 min ago
  • JakartaReachable2078 ms, 3 min ago
  • MelbourneReachable1821 ms, 3 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,494 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 06:0012:0018:0000:00 0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 11 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 20 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Guinea-Bissau and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Guinea-Bissau · Find another service