by HonkWatch

Is Mypurecloud down in Equatorial Guinea?

Mypurecloud has problems

Equatorial Guinea No reports in the last hour checked 2 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 16 h. Updated 7 Nov, 00:58 UTC, 2 min ago · Official status page
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Reports from people in Equatorial Guinea

Last 24 hours · Equatorial Guinea · times in UTC

0 reports

No community reports in the last 24 hours from Equatorial Guinea. Having trouble? Add your report.

024 06:0012:0018:0000:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 01:00 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Equatorial Guinea

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Equatorial Guinea. The report chart above is filtered to Equatorial Guinea.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Osaka: loaded in 1433 ms Hong Kong: loaded in 1662 ms Los Angeles: loaded in 954 ms Doha: loaded in 2370 ms St. Louis: loaded in 835 ms Bangalore: loaded in 2466 ms Portsmouth: loaded in 1202 ms New York: loaded in 500 ms Delhi: loaded in 2121 ms Singapore: loaded in 1839 ms Tokyo: loaded in 1334 ms Port Louis: loaded in 2918 ms Frankfurt: loaded in 989 ms Seattle: loaded in 712 ms Seoul: loaded in 1646 ms Madrid: loaded in 1040 ms Cape Town: loaded in 1944 ms Santiago: loaded in 1812 ms Johannesburg: loaded in 1864 ms Querétaro: loaded in 825 ms New Jersey: loaded in 575 ms Tel Aviv: loaded in 1235 ms Toronto: loaded in 446 ms Warsaw: loaded in 1082 ms Hamina: loaded in 1166 ms Amsterdam: loaded in 1025 ms Lauterbourg: loaded in 1024 ms Mumbai: loaded in 1872 ms Sydney: loaded in 1699 ms Jakarta: loaded in 2105 ms Melbourne: loaded in 1840 ms London: loaded in 913 ms São Paulo: loaded in 1243 ms Dallas: loaded in 888 ms Atlanta: loaded in 524 ms
  • OsakaReachable1433 ms, just now
  • Hong KongReachable1662 ms, just now
  • Los AngelesReachable954 ms, just now
  • DohaReachable2370 ms, just now
  • St. LouisReachable835 ms, just now
  • BangaloreReachable2466 ms, just now
  • PortsmouthReachable1202 ms, just now
  • New YorkReachable500 ms, just now
  • DelhiReachable2121 ms, just now
  • SingaporeReachable1839 ms, just now
  • TokyoReachable1334 ms, just now
  • Port LouisReachable2918 ms, just now
  • FrankfurtReachable989 ms, just now
  • SeattleReachable712 ms, just now
  • SeoulReachable1646 ms, 1 min ago
  • MadridReachable1040 ms, 1 min ago
  • Cape TownReachable1944 ms, 1 min ago
  • SantiagoReachable1812 ms, 1 min ago
  • JohannesburgReachable1864 ms, 1 min ago
  • QuerétaroReachable825 ms, 1 min ago
  • New JerseyReachable575 ms, 1 min ago
  • Tel AvivReachable1235 ms, 1 min ago
  • TorontoReachable446 ms, 1 min ago
  • WarsawReachable1082 ms, 1 min ago
  • HaminaReachable1166 ms, 1 min ago
  • AmsterdamReachable1025 ms, 1 min ago
  • LauterbourgReachable1024 ms, 1 min ago
  • MumbaiReachable1872 ms, 1 min ago
  • SydneyReachable1699 ms, 1 min ago
  • JakartaReachable2105 ms, 2 min ago
  • MelbourneReachable1840 ms, 2 min ago
  • LondonReachable913 ms, 5 min ago
  • São PauloReachable1243 ms, 5 min ago
  • DallasReachable888 ms, 5 min ago
  • AtlantaReachable524 ms, 5 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,577 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%11%21% 06:0012:0018:0000:00 0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed4% of 114 checks failed9% of 116 checks failed18% of 136 checks failed21% of 128 checks failed13% of 118 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 8 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 16 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Equatorial Guinea and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Equatorial Guinea · Find another service